Quick Facts About 7 miles sportwear (Hair Depot)
Strengths:
1. Wide Selection: The store offers a nice braiding hair and wig selection, which is appreciated by customers.
2. Pleasant and Helpful Staff: Many customers have praised the woman at the wig counter for being very pleasant and helpful. This suggests that the customer service provided by the staff is a strength of the store.
3. Quality Products: Customers have mentioned that the store offers quality products, regardless of the price range. This is a positive aspect as it assures customers that their money is well spent.
4. Knowledgeable Staff: The comment mentioning that the staff knows the products well indicates that they are knowledgeable about the products they sell. This can be beneficial for customers seeking advice or recommendations.
5. Established Reputation: One customer mentioned visiting the store since 2006, indicating that it has built a loyal customer base over the years. This suggests that the store has established a positive reputation among its customers.
Weaknesses:
1. Overwhelming and Busy Environment: Some customers have mentioned that the store can be overwhelming or busy due to the lack of organization and customers and staff not knowing what to do or want. This can create a negative shopping experience for some customers.
2. Limited Wig Options for Blondes: A customer expressed disappointment with the limited options for people with platinum blonde as their base color. This suggests a weakness in the store's wig selection and may limit its appeal to a broader range of customers.
3. Lack of Diversity in Hiring: A comment raises a concern about the lack of Black employees in the store, despite the majority of its customer base being Black. This highlights a potential weakness in the store's diversity and inclusion practices, which can impact its reputation and relationship with the community.
4. Uncomfortable Experience: A negative comment describes an uncomfortable experience where a customer felt stared at and followed. This indicates a weakness in the store's customer service and may lead to customers feeling unwelcome or unsafe.
5. Geographical Accessibility: The fact that a customer mentioned having to drive 2 hours every other month to visit the store suggests that it may not be easily accessible for some customers. This can limit its customer base to only those who are willing to travel significant distances.
In conclusion, 7 Mile Sportwear (Hair Depot) has strengths in its wide selection, pleasant and helpful staff, quality products, knowledgeable staff, and an established reputation. However, it also has weaknesses in terms of an overwhelming and busy environment, limited wig options for blondes, lack of diversity in hiring, uncomfortable experiences, and geographical accessibility.
Best TL Reviews
It's usually busy and overwhelming here due to staff and customers not knowing what to do or what they want. Nice braiding hair and wig selection. The woman at the win counter is very pleasant and helpful.
So kind workers!! I love them ♡♡
I love this place!!!!! Cashier was a very nice woman.???????? it was my first time seeing a wig store and staff were helpful. Not many blonde wigs or options for ppl with platinum blonde as base color.
Over 95% of their customers are Black people but they won’t hire Black people the irony. Start supporting Black owned hair businesses. The beauty industry is a over 85 billion dollar per year business guess how much of that money is put in the Black community?
The cashier was staring at me there was a asain man who was just non stop staring it was not a good feeling i was just looking at lip glosses and he wouldn't stop staring I was followed around the store i asked one of the customers if they were staring at her to she said yea they stare at you as if your gonna steal things bc were black trust me im never coming back here it was so creepy getting stared at and followed.
My wife loves this establishment. She says the owners know their business. The prices for goods and the awesome service she gets has her making me drive her 2 hours every other month to stock up on supplies.
I love this place! I’ve been visiting since 2006, and I won’t go anywhere else for my hair care needs.
Quality and luxury are evident! No matter what price range your looking to spend, you will have quality and reassurance that your money is well spent.
They know the products well, they listen to their customers needs, and the lady that’s been there for so many years is so humbled and compassionate! I go in to ask questions and she stays with me the whole time. She always in the back but comes to see about you!
Thanks 7 mile!
I was a first time wig shopper. The young lady with burgundy curly hair helped me. She was very friendly and helpful. I will be back!
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