A Sharper Image Barber Shop

+1 202-541-9441

5115 Georgia Ave NW, Washington, DC 20011 United States of America

Open Today:

Quick Facts About A Sharper Image Barber Shop

A Sharper Image Barber Shop has received mixed reviews from customers, with a range of strengths and weaknesses identified in the comments.

One of the strengths mentioned by multiple customers is the quality of the barbers and the friendly service they provide. Customers have expressed satisfaction with the skill and expertise of the barbers, particularly mentioning a barber named Mike. The barbers are praised for their ability to give great haircuts and make customers feel good about their choice to go to the shop. Additionally, the barbers are described as having good character and engaging in positive and respectful conversations with customers. This creates a welcoming and comfortable atmosphere, especially for families with women and children.

Another strength highlighted by a long-time customer is the traditional and old-school barbershop feel of A Sharper Image. This nostalgic atmosphere adds to the overall experience and sets the shop apart from modern hair salons. The customer also mentions that the shop is clean and follows COVID-19 prevention rules, ensuring a safe environment.

The loyalty of customers is evident in the comments, with several customers mentioning that they have been going to the shop for many years. They specifically mention their trust in their preferred barber and the consistent quality of their haircuts. This loyalty is a testament to the shop's ability to maintain a high standard of service over a long period.

However, there are also weaknesses highlighted in the comments. One customer shares a negative experience of being ignored by the barbers despite having made a phone call earlier to inquire about walk-ins. This lack of communication led to the customer feeling humiliated and ultimately deciding to leave the shop. This incident suggests that there may be issues with customer service and organization during busy periods.

Another negative experience mentioned by a customer relates to a specific incident involving a child's haircut. The customer claims that the barbers at A Sharper Image were not able to meet their expectations or apply the desired technique for their son's haircut, resulting in disappointment. This highlights a potential weakness in the shop's ability to adapt to changing trends and cater to different customer needs.

Finally, one customer provides a scathing review of their overall experience at the barbershop, describing it as the worst they have ever encountered. This individual expresses frustration at being overlooked and claims to have waited for an hour and a half without receiving service or adequate customer care. This comment suggests a significant flaw in the shop's customer service and ability to manage wait times effectively.

In conclusion, A Sharper Image Barber Shop has strengths in terms of the quality of its barbers, friendly service, old-school atmosphere, and the loyalty of long-time customers. However, weaknesses are apparent in terms of customer service, communication, and adaptability to different customer needs. Addressing these weaknesses could help the shop enhance its reputation and provide an improved experience for customers.

Best TL Reviews

Great barbers and friendly service, been going to Mike for 6 six years now was every week now every week.

Old school barbershop feel to it. Good conversation. Not a whole lot of cussing and fussing, especially in the presence of women and children. Barbers educate you on life experience, how to groom and maintain your hair, ask you about your kids, ans shoot the breeze. Definitely high quality barbers with good character. Nowhere is perfect, but it's cool being at Sharper Image. They will make you look good and feel good about your choice to go.

I called in the morning to ask if they took walk-ins and they said yes. After waiting about 90 minutes (they were busy so I was being patient) and being ignored by every barber I was told they were “all booked” and that they were trying to “work me in.” I felt fairly humiliated and left promptly.

Hands down the best cut I’ve gotten in the DMV over the last 6 years. Every time I venture to another shop I wish I would have come to Mike. I live 30 miles outside of the city but the cut Mike gives makes the drive absolutely worth it! I’m extremely particular about my cut...Mike is the answer.

I have been getting my hair cut there since 1989. My barber is Mike. I have always called for an appointment. Either Mike is already waiting for me (and I'm usually on time) or just finishing a client. He knows my hair and I need no instructions. The finished cut is Always perfect. I get compliments from friends and strangers alike. It is a very clean shop. Since Covid, of course, they practice the prevention rules by wiping down the chairs for each customer. I am now a woman of 73 years and all the barbers have always treated me with respect and kindness. I highly recommend A Sharper Image to all men, women and childten to have their hair professionally cut and shaped here!

Great shop. Great barber Mike. Been with him over 20 years!

My 5yr old son initially had shoulder length natural hair but decided to get a mohawk. Instead of sectioning and cutting the sides, he and his father were told by the baber his hair had to be sectioned off before service else were something the barbers could not do. So instead the barber shaved his whole head. I could barely look at my son with out crying after caring for his hair since birth, really had to adjust to the new look. I'm a licensed cosmetologist who was trained along side barbers as well. Either they need to re-educate themselves on newer techniques or this is a social shop that doesn't care about elevating as the population is changing in the area which could mean more revenue. But this place is basic unless you're personally known.

Worst Barbershop I have been to in my entire life. Let me start by saying that I've been to plenty of great barber shops in my neighborhood and have never had an experience like this before. I walked in this barbershop as it was close to my neighborhood and thought to give it a try. I came in and sat down and waited for my turn. I realized these guys like to take their time so I knew I was in for a wait. In the meantime other folks started walking after me. I had told them that any one of them would be okay to cut my hair, I was just waiting for the next available person. So after everyone before me was done, they started calling folks who came after me: 1 guy, then the second guy, then the third guy, then the fourth guy, and finally a guy walked in and immediately sat in the empty chair. This has never happened to me before in any other barbershop, and so after waiting for literally and hour and half, I just walked out the barbershop. Worst customer service ever.