Quick Facts About Al Nails
Strengths of Al Nails Place:
1. Excellent customer service: Several comments mention the staff at Al Nails Place being kind, friendly, and attentive. This is a major strength as good customer service often leads to repeat business and positive word-of-mouth.
2. Talent and skill of the nail technicians: Hannah is specifically praised for doing an amazing job and providing a wonderful experience. This indicates that the salon employs skilled nail technicians who deliver high-quality services.
3. Affordable prices: One comment mentions that the prices at Al Nails Place are cheaper compared to other places. This can be a strong selling point for the salon as customers appreciate good service at an affordable price.
4. Clean and fast service: One customer mentions that the salon is clean and the service was fast. This is appreciated by customers who value efficiency and cleanliness.
5. Easy appointment scheduling: The salon is praised for its ease of making appointments. This indicates good organization and flexibility, making it convenient for customers to book their preferred time slots.
Weaknesses of Al Nails Place:
1. Language barrier: One comment mentions a negative experience where the nail technician and her husband started speaking a different language, leaving the customer feeling frustrated and misunderstood. This could be seen as a weakness, as effective communication is crucial in providing a good customer experience.
2. Inconsistent pricing and unprofessional behavior: One customer felt that they were overcharged and that the explanation given by the staff did not match the pricing sheet. Additionally, it is mentioned that the staff seemed rude and unprofessional in handling the situation. This reflects poorly on the salon's professionalism and transparency.
3. Poor quality of Gel manicure: A customer mentions that their Gel manicure started chipping within three days, despite expecting it to last longer. This indicates a weakness in the salon's technique and quality control when it comes to Gel manicures, leading to customer dissatisfaction.
In conclusion, Al Nails Place has several strengths such as excellent customer service, talented nail technicians, affordable prices, a clean and fast service, and easy appointment scheduling. However, there are also some weaknesses including instances of a language barrier, inconsistent pricing, unprofessional behavior, and poor quality control in Gel manicures. It is important for the salon to address these weaknesses in order to ensure consistent customer satisfaction and retain their positive reputation.
Best TL Reviews
Hannah was so sweet! She was funny and so kind. She did an amazing job and I loved talking to her! I will definitely be back because of her!
Absolutely love Hannah! She did a wonderful job,. I definitely recommend her and will be returning.
I got a full set I was telling the lady work there what shape and how I want my nails she got mad cause I was explaining to her (husband) they both start speaking a different language ???? I asked for extra coffin shape she did them like a square shape I will not be going back I miss the other guy he worked at the 3 booth he moved they are unprofessional and rude They lucky get two stars
Went in expecting to pay around $40-$50.. get to checkout and paid $85. I asked what package I got because this felt like a rip off considering he didn’t even cut my nails down before applying tips. The woman was very rude about it and none of her explanation lined up with their pricing sheet “that is on a piece of poster board from Walmart). Be careful here…
Love the nails the person takes their take time doing the nails love them and cheap price not like other places quick and leaves the nails ugly I will definitely come back for another set????
The service was great but the quality is terrible. I just moved to the area and the reviews were amazing so I went to try it out and three days later my polish is already chipping. I used my own nail polish for my pedicure so there was no problem with that. But the Gel manicure is terrible! I got gel to prevent chipping and it's already started chipping in three days. I don't do hard labor or anything with water so there is no reason my Gel manicure should be chipping in three days. Highly disappointed, I paid and tipped well!
Very nice, attentive, and friendly. We got dip nails. Place was clean, fast and friendly, seated and serviced the second we walked in
We loved coming here! We called the morning of and easily made appointments! Everyone was so sweet and we will definitely come back!
Place Pictures
Al Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
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