Quick Facts About American Way
Strengths:
1. Excellent food quality: Multiple comments mention the great taste of the food, particularly the flame-grilled burgers and milkshakes. This indicates that American Way place is consistent in delivering delicious meals.
2. Friendly and welcoming staff: The comments highlight the friendliness and attentiveness of the staff, with specific mention of the owner/manager. This creates a pleasant dining experience and contributes to customer satisfaction.
3. Good value for money: Several comments mention the reasonable prices of the food, indicating that American Way place offers affordable options without compromising on quality.
4. Family-friendly atmosphere: The mention of accommodating young children and offering a pleasant experience for families suggests that American Way place caters to a diverse customer base and creates a welcoming environment for customers of all ages.
Weaknesses:
1. Location: One comment mentions that the customer wished they lived closer to the establishment, indicating that American Way place might not be conveniently located for everyone. This may limit its customer base to those who are in the area or willing to travel.
2. Dry burgers: One comment states that the burgers were cooked a little more than desired, resulting in the meat being dry. This suggests that the consistency of burger preparation may need improvement to meet customer preferences.
3. Limited dessert experience: In one comment, the customer mentions missing out on the desserts, indicating that the dessert options may not have been fully explored. This suggests that American Way place could potentially improve its dessert offerings to further satisfy customers.
Overall, American Way place appears to have several strengths, including consistent food quality, friendly staff, reasonable pricing, and a family-friendly atmosphere. However, there are a couple of areas for improvement, such as the location and ensuring the desired burger cooking preferences are met. By addressing these weaknesses, American Way place can continue to provide excellent service and maintain its loyal customer base.
Best TL Reviews
This was my favourite place to hang out with my friends when it first opened many years ago. The food was great, as was the service and owner. I then moved away from the area.
Now all these years later I have visited twice in the space of three weeks. The front door has moved but the quality of food and service is still exemplary and the Owner/Manager (?) is very welcoming and friendly.
If only I lived closer.
Very nice food. Good price. Can tell they care about the quality of the service they provide. Both members of staff were very very good. We were 2 adults and two children under 3 years of age and all enjoyed food and experience.
First visit here for lunch today but I'm sure it won't be the last - yeah, it was that good. The table was cleansed as we were offered our table and they were all nicely socially distanced. The nicest and thickest milk shakes arrived quickly followed by a seriously tasty starter platter Then came the burgers, they were superb. I had the Hangover burger, it's a monster and brought most of it home so missed out on the desserts but they looked great. The staff and waitresses were extremely attentive and polite making for a very pleasant dining experience. Recommend you visit this place when your majorly hungry.
Delicious flame grilled burgers and great milkshakes! Not the best burger I've ever has as the meat was cooked a little more than I like so it's a bit dry. Very good though and reasonably priced.
We love the milkshakes made with icecream & super tasty!
Delicious as always. The burgers are such good value for money and the sweetcorn relish is to die for. But the milkshakes are even better. I'm not sure I've ever had a milkshake so good.
Friendly staff who make you feel so welcome.
Would give it 6 stars if I could
This place is a local family favourite. Great selection of burger, milkshakes and ice cream floats, and the best chips in the area by a mile. We usually order a delivery online, but going in is also great if you are in Cheam. Lovely friendly service, seating like an American diner, good all round.
the waiter honey she was amazing so nice wonderful manners and was quick to solve the problems
Place Pictures
American Way Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 10:30 PM |
|---|---|
| Tuesday | 11:00 AM - 10:30 PM |
| Wednesday | 11:00 AM - 10:30 PM |
| Thursday | 11:00 AM - 10:30 PM |
| Friday | 11:00 AM - 10:30 PM |
| Saturday | 11:00 AM - 10:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
How to go there
Location
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