Quick Facts About AVALON NAILS LOUNGE
Strengths of AVALON NAILS LOUNGE:
1. Excellent customer service: Multiple comments mention the kind and friendly staff who provided a great experience. The employees are described as polite, sweet, and professional, creating a welcoming environment for customers.
2. Skilled nail technicians: Many customers praise the nail technicians for their talent and ability to fulfill specific requests. They mention that the technicians did their nails perfectly, exactly like the pictures they showed, and were able to deliver the desired results.
3. Competitive pricing: One comment highlights the great pricing of the salon, indicating that the services provided are worth the cost. This can be a significant advantage as customers are often drawn to affordable options.
4. Attention to detail: Customers appreciate the attention to detail shown by the technicians. One comment mentions how the technician took her time to ensure the nails turned out perfect. This attention to detail can enhance customer satisfaction and create a positive impression of the salon.
5. Clean and spacious facility: Many comments mention the cleanliness and spaciousness of the salon. The fact that customers don't have to squeeze past others and that the spa is very clean is seen as a positive aspect. A clean and well-maintained facility creates a hygienic environment that customers appreciate.
Weaknesses of AVALON NAILS LOUNGE:
1. Inconsistent pricing: One customer mentions that she was charged $20 extra for a service that is typically $10 more at other salons. Inconsistency in pricing can lead to confusion and dissatisfaction among customers.
2. Lack of communication: One customer noted that her nail technician did not speak to her at all during the service, which made her uncomfortable and hesitant to provide feedback. Effective communication is important to meet customer expectations and ensure a satisfactory experience.
3. Rushed service and lack of attention: In one comment, a customer expresses dissatisfaction with the rushed service she received from a nail technician named Eric. The customer felt as though the technician was not fully attentive and did not provide the expected level of quality. This lack of attention and rushed service can lead to customer dissatisfaction and a negative impression of the salon.
4. Unorganized and inexperienced employees: One comment highlights the unorganized nature of the salon, mentioning that the staff seemed untrained and lacked certain skills. In addition, the inability of a staff member to print a receipt reflects a lack of professional organization. These factors can create a negative impression of the salon's overall competency.
Overall, AVALON NAILS LOUNGE receives praise for its excellent customer service, skilled nail technicians, competitive pricing, attention to detail, and clean facility. However, there are areas for improvement, including consistent pricing, better communication with customers, avoiding rushed service and inattentiveness, and ensuring organized and experienced staff members.
Best TL Reviews
I LOVE THIS PLACE!! Best experience I've had in a long time. The pricing is great & the people are so kind. they did fabulous! 5 stars. I recommend going here! Also don't mind my access paint from painting earlier ???? that was not from them
Great service! I went to Eric! He did an amazing job very quickly! He did my nails exactly like they were in the picture i showed! He was very nice, i would definitely recommend going to him
I’m not sure who did my pedicure but it was a very pleasant experience. The only thing I will say is that, they charged me $20 EXTRA for no chip. Most other places are $10 more.
The real reason I came to this shop was for TAMMY! She was my nail tech at her old salon and she is great. Her work is excellent and she really does what you want. She did a great job on my dip nails!
Literally could have done this myself. I told her twice you can see my nail through the whites and she tried over and over to do the nail over to the point it took over an hour. I had somewhere to go and didn’t have time for a soak off to ask for just a basic color. Didn’t say one single word to me the whole time so I didn’t feel comfortable to speak up.
Was recommended to me by multiple people. Was a little skeptical. Glad I did! The woman (wish I would have asked her name!) did an AMAZING job on a full set ombre! The establishment was clean, nicely decorated amd inviting. My nails look great! I will be returning for my fill in!
After looking at the reviews and passing this fairly new place on a daily from doing shopping around its location I said I would try it. Only reason I’m giving 2 stars is because of the cleanliness of place and some what fast service on a Friday! Sooooo the hype on Eric is a bit over rated. Does a quick job to get you in and out but I felt so rushed that I wasn’t satisfied of how he polished. I originally wanted to soak off and get a new set of overlay he recommended to keep what I had and just do a fill in. In my head I’m like whatever I just need my nails done. Then, In the beginning after him removing my gel Polish I said I would like same shape and cut down… he said “ohhh really ? This is a nice length “ WHAT? I don’t care what you like? Or think that’s nice I’m telling you what services I want and need. Then as he’s polishing its fast and he’s blabbing about how long he’s been doing nails bc I said oh I’m just checking to make sure you get it all. (Let me make a note I had white ombré nails) ( reason being I wanted to soak off) let me not forget to mention he didn’t even realize he had a 4p appointment which he looked a little flustered and kept making eye contact with that other client. Very weird and not paying full attentiveness to my service. I would not recommend this place if you want good quality work. Glad I didn’t try a pedicure which I was going to make time for but very unorganized and everyone is not trained. Came back to get a receipt and the one lady doesn’t even know how to print a receipt.. who you think she called. Your favorite guy Eric. Only been open 3 months at least that’s what he so called says. Think twice about this place.
REALLY love this nail salon. It's very spacious inside, you don't have to squeeze past the employees and other customers like at other places. The massage chairs are amazing. And most importantly, I had great service. Kim took her time doing my nails and they turned out perfect. She was very sweet, polite, and professional. I haven't had this enjoyable of a nail salon visit from anywhere else in some time. I'm happy to have gone here and will continue to come back. ????
Vu is the best! He gave me nice, clean, model looking nails. He’s quick, efficient yet thorough. Overall the spa is very clean and beautiful too. I won’t settle for anywhere else now.
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AVALON NAILS LOUNGE Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 04:30 PM |
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