Quick Facts About Castellas Fish and Chips
Castellas Fish and Chips place has received mixed reviews, with some customers praising it as the best fish and chips they have ever had, while others have had negative experiences with soggy food and incorrect orders. In analyzing these comments, we can identify the strengths and weaknesses of the establishment.
Starting with the strengths, it is clear that Castellas Fish and Chips excels in the quality and taste of their food. Multiple comments state that it is the best fish and chips the customers have ever had, emphasizing the excellent flavor and unique taste. This highlights the skill and expertise of the chefs in preparing the fish dishes.
Another strength mentioned by the customers is the service provided by the staff. The positive feedback emphasizes the attentive and friendly nature of the employees. They went above and beyond to offer good service, such as giving complimentary chips while waiting for the order. This indicates that the staff members are dedicated to ensuring a positive dining experience for their customers.
In terms of portion size and pricing, customers generally find Castellas Fish and Chips to be fair. Positive comments note that the portion size is good, providing value for money. The affordable prices mentioned, such as £8 for a large portion of fish and chips, further contribute to the positive perception of the establishment.
Now, moving on to the weaknesses identified in the comments, the most prominent issue is the consistency and quality of the food. One customer described the fish and chips as soggy and not enjoyable. This inconsistency in the texture and taste raises concerns about the overall standard of the food. Another customer mentioned receiving an order with gherkin and lemon, despite specifically asking for them to be excluded. The fact that this mistake happened more than once indicates a lack of attention to customer requests and a potential issue with communication within the establishment.
Furthermore, the negative comment describes the packaging as damp, resulting in mushy chips. This not only affects the taste and texture of the food but also raises hygiene concerns. The customer's dissatisfaction with the overall experience, including the taste and damp packaging, led to a decision not to return to the establishment.
In conclusion, Castellas Fish and Chips place has several strengths, including the excellent taste and quality of their food, attentive service, and fair pricing. However, the establishment also has weaknesses in terms of consistency and quality control, as well as issues with order accuracy and packaging. These weaknesses should be addressed to ensure a consistently positive dining experience for customers.
Best TL Reviews
beste fisch , dass ich bis jetzt gegessen habe ,das schmeckt echt ganz anders ????
Beste Essen auf diese Welt ich habe noch nie so was gegessen ????
Ich habe noch nie so ein leckeres Essen gegessen das ist unfassbar ????.
Ist sehr gut
Beat Fish and Chips I’ve had for miles around. We sat in and ate and the service was very good, even gave us a few chips while we waited for our order. Nothing was too much trouble for the guys serving us. Had a little side plate with sauces, lemon and gherkins also. Will definitely be back!!
Great fish and chips. Good portion size, tasty and fairly priced. Very good lads. Salam
Awful soggy fish and chips. Told them twice now No gherkin or lemon with my take away fish and chips and both time’s completely ignored what I said and put gherkin and lemon. It’s happened twice now so won’t be going back. I couldn’t even eat the meal and spent £12. Such a shame it was the best fish and chip shop in Croydon. Ive still got disgusting taste in my mouth from tasting the chips. The chips were mushy as a result and more like mash potato. I don’t mind a gerkin in a burger with a fish and chip dinner No way. The bag was so damp the food nearly fell throw it. Drenched.
What great value fish and chips! A very large crispy fresh piece of cod with a light batter and a huge portion of chips served with home made tartare sauce two pieces of gherkins and a wedge of lemon all for £8:00 wow it was delicious!
Oh and the service is with a smile ????
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Castellas Fish and Chips Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Cash only
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 PM - 08:30 AM |
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Location
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