Quick Facts About Curry Mahal Restaurant
Curry Mahal Restaurant, based on the comments provided, has several strengths and weaknesses that can be evaluated.
One of the restaurant's biggest strengths is the quality of its food. Multiple comments mention the deliciousness of the meals and the recommendation of specific dishes like the lamb bhuna and tikka masala. This indicates that the restaurant has a strong culinary reputation and is able to deliver flavorful and enjoyable meals to its customers.
Additionally, many customers praise the service provided by the staff. Comments mention that they were courteous, helpful, and efficient. This showcases the restaurant's commitment to providing an excellent dining experience and ensuring customer satisfaction. The professional and attentive service adds to the overall positive perception of the establishment.
The accessibility of Curry Mahal Restaurant is also mentioned positively in one of the comments. The presence of a ramp up to the door and the ability for self-propellers to navigate the facilities easily demonstrates that the restaurant is inclusive and accommodating to individuals with different mobility needs.
Another strength of the restaurant is its ability to handle large groups. One comment describes the experience of dining with a group of 12 people, noting that the staff handled the situation admirably. The prompt service, spacious seating arrangements, and ability to meet the needs of a large party showcase the restaurant's ability to cater to different group sizes.
On the other hand, there are a few weaknesses that are mentioned in the comments. One customer, who claims to be knowledgeable about Indian cuisine, expresses disappointment with a particular dish they ordered. They mention that it did not live up to their expectations and criticize the staff member's response to their feedback. This indicates that the consistency and authenticity of the dishes may sometimes be lacking.
Another comment discusses missing items in their meals, which they considered a recurring issue. They express dissatisfaction with the restaurant's response to their complaints, claiming that they were not taken seriously and received no apology. This suggests a lack of attentiveness and customer service in addressing and resolving issues brought forth by customers.
In conclusion, Curry Mahal Restaurant has several strengths such as the excellent quality of the food, the courteous and helpful staff, and the ability to handle large groups. However, there are also areas for improvement, particularly in ensuring consistency in dish preparation and addressing customer complaints more effectively. It is important for the restaurant to address these weaknesses in order to maintain and improve its reputation in the long run.
Best TL Reviews
Gotta say this place has been going for a few years now, The food was excellent and will be back soon,
Had a delicious meal here as part of a networking event. The staff were courteous and most helpful. I highly recommend the lamb bhuna and the tikka masala.
Easy access with a ramp up to the door. The facilities are a little tight; however, everything is there for a side transfer. I'm in a big electric wheelchair so should be fine for self propellers.
As an Indian with lots of years of home cooked Punjabi meals and multiple experiences of eating in various restaurants, I was extremely disappointed to be presented with a bowl of coconut milk with peas and paneer pieces in there ???? I know my curries and this was far from being an Indian kurma which is one of my favourite curry base. The staff member then had the cheek to say 'I'm not going to argue right you' when I simply explained the reason why I decided to reject the dish. This is for the benefit of the restaurant to improve the dish. I'm not going to eat a ridiculously sweet dish for my main meal.
I then ordered another favourite dish of mine (tarka dhal) which was a better experience than the first. I ate that with the roti that had gone cold.
This is by far the best Indian restaurant I've been to. Great service, lovely food, nice staff. Well worth a visit. I've gone here for years and won't be stopping anytime soon... I love it. ????
I have eaten at this restraint twice a month for years. But recently the meals have been missing items which caused us to return to the restraint or do without. I addressed this with the restraunt on multiple occasions and never felt satisfied with their response. This last meal my maim dish had no meat which I paid for. I phone to complain and didn't even get an apology. I said I would go to a different restraunt in future and they were not bothered. Customer loyalty means nothing to this restraunt. No doubt this will be deleted but be warned.
Brilliant service. Lovely food. Restaurant was full which speaks volumes.
Another great meal with Barnsley & Rotherham Chamber curry club. Friendly and efficient staff.
Went there last night as one of a group of 12 for a friend's pre wedding "Last Night Of Freedom" meal. We had booked in advance so they had a heads up however their service was so slick and professional I believe that even without forewarning of a large group they would have coped admirably.
The restaurant is clean and nicely decorated and furnished. We sat at a long table with plenty of elbow room.
Our orders were taken and the food arrived promptly and the portions were huge. The food was gorgeous. We had 2 poppadoms each with nice pickles that seemed to have been made there as opposed to runny mass produced stuff. I then had the Dall with chicken and the Kulch naan, washed down with 2 pints of draught Kingfisher beer. My share of the group bill was £26. Value for money considering the quality of the food.
The staff were attentive but not hovering to push drinks which we've encountered in other places.
Thoroughly recommended. Well done.
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