Quick Facts About Dace Tea Rooms
Dace Tea Rooms, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, it is evident that the food quality at Dace Tea Rooms is praised by customers. One comment mentions that the food is "really tasty" and of "high quality." Another comment specifically praises the chips, stating that they taste like "chips should" when served with the ham, egg, and chips. Additionally, the cheese is described as "good quality" and the bread in the prawn sandwiches is described as "beautifully fresh." This indicates that Dace Tea Rooms pays attention to the quality of their ingredients and ensures that their dishes are flavorful and enjoyable.
Affordability is also mentioned as a strength. One comment highlights that the food is offered at a "very affordable price," suggesting that Dace Tea Rooms provides value for money. This can be an attractive factor for customers looking for a good meal at a reasonable price.
The cleanliness of the cafe is another strength highlighted by customers. One comment states that the cafe was "very clean," indicating that Dace Tea Rooms maintains a high level of cleanliness. This can contribute to a positive dining experience and create a comfortable atmosphere for customers.
Service is also seen as a strength. One comment mentions that the service was excellent and another comments on the staff being friendly and welcoming. This indicates that Dace Tea Rooms prioritizes good customer service and ensures that their staff is attentive and friendly towards customers.
Moving on to weaknesses, the most prominent issue mentioned in the comments is poor service. One customer mentions that they had to wait over 45 minutes for their food, and despite inquiring twice, they received no satisfactory response from the manager. The manager's attitude towards the customer is described as rude and disrespectful. This highlights a lack of professionalism and indicates a potential weakness in the management of the cafe.
Another comment mentions feeling unwelcome and uncomfortable in the cafe. They describe feeling rushed and as if they shouldn't be there. This indicates a lack of hospitality and a failure to create a welcoming and inclusive environment for customers. Additionally, the presence of multiple staff members standing around and chatting amongst themselves rather than attending to customers gives off a negative impression and reinforces the feeling of being unwelcome.
In terms of the vegetarian options, one customer mentions that they ordered a cheese sandwich but found bacon on it, rendering it inedible for them. This suggests a lack of attention to detail and a failure to accommodate dietary restrictions. Furthermore, the staff is described as unfriendly in this comment, indicating a lack of empathy or willingness to rectify the mistake.
Overall, while Dace Tea Rooms receives praise for its food quality, affordability, cleanliness, and some aspects of its service, the negative comments about poor service, unwelcoming atmosphere, and mistakes in orders highlight some weaknesses. These areas need improvement in order to provide a consistently positive experience for customers.
Best TL Reviews
Fantastic lunch today. Really tasty, high quality food at a very affordable price. Chips that taste like chips should with the ham, egg and chips. Good quality tasty cheese with the baked potato, cheese and beans and beautifully fresh bread in the prawn sandwiches. The tea was also gorgeous - strong and tasty. The cafe was very clean and the service excellent
Couldn't recommend this place highly enough. We will definitely be back next time we visit Crosby
Just visited - waited over 45 minutes for food and watched two tables after us be served first. We asked twice where our food was and the manager came over and basically told us off and spoke to us like naughty children' - just rude !!
After food arrived she then came over and we thought she was coming to apologise - oh no - she then proceeded to tell us if we want our food quicker we should have ordered with coffees when we arrived - but at that point we didn't have menus as we had just sat down.
Her attitude is an absolute disgrace and it took every breath in me not to tell her how rude, ignorant she was. No idea about what good customer service looks like. Surprised the owner tolerates this behaviour or maybe she is the owner )
It’s a shame as other staff were kind and pleasant.
Awful, first visit for 3 adults, shown to a table then just as we settled ready to order no excuse me or anything polite as I would expect and asked to move to another table to accommodate a party of 5. We moved not really wanting to, by time we had finished only 2 adults and child at original table. Felt like we were aliens trespassing on others ground, stares and whispers from staff and customers especially the mother and daughter who were sitting in our original place. Very unsettling felt rushed as if we shouldn't be there not welcoming at all. Heard so many good reviews about Dace but I for one will not go back, staff not apologetic or bothered in any way and rude when I told them I would not go there again and that if was my first visit. Case of if your face fits I think.
I am vegetarian- i ordered a cheese sandwich to get back to work and find bacon on my sandwich. Which I now can’t eat. Vile. Staff were very unfriendly. avoid.
Just been in this cafe never felt so unwelcomed in a cafe so much in my life felt like we walked in and got snarled at we sat down to about 5-6 staff just staring at us. My partner had to go up for menus to which he just got a look of disgust like how dare you??. I wanted to leave but he said no. Then a lady came over who seemed pleasant took our order. Food came out pretty quick partner had full breakfast but egg was undercooked (runny white) As we were eating felt uncomfortable to have 4-5 staff standing around the counter chatting amongst themselves looking over. So intimidating and unwelcoming and couldn’t understand why so many staff were on with so few customers???? Literally ate as quick as possible paid and left.
Great food and everyone went above and beyond to help us celebrate a special birthday...
It was wonderful, would recommend to anyone
Love to visit here and have the full English. I bring my dog also, and they do him his own sausage, he loves to visit the friendly and welcoming staff. Food always hot and good iced coffee ☕️ ????
Good choices on the menu. Hot and cold food. Decent prices. Staff friendly..
Place Pictures
Dace Tea Rooms Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
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| Tuesday | 08:00 AM - 04:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | 08:00 AM - 04:00 PM |
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Location
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