Quick Facts About Diva Threading Salon
Strengths:
1. Experienced and dedicated staff: Multiple comments mention the experience and dedication of the staff at Diva Threading Salon. This indicates that the staff is well-trained and knowledgeable in their respective services, such as hair styling, hair color, and eyebrow threading.
2. Excellent customer service: The positive experiences and praise for the staff in the comments suggest that the salon provides excellent customer service. The staff goes above and beyond to accommodate customers, such as opening the salon before regular hours to provide styling services.
3. Good results: Many comments mention the good results achieved at Diva Threading Salon, including haircuts, hair treatments, hair color, and eyebrow shaping. Customers are satisfied with the outcome of their services, such as maintaining the length and health of their hair.
4. Reasonable prices: The comments mention that the salon offers reasonable prices for their services. This can be an attractive aspect for customers, as they are able to receive high-quality services without breaking the bank.
5. Positive recommendations: Several comments mention recommending Diva Threading Salon to friends and family. Positive word-of-mouth can be a significant strength for a business, as it indicates that customers are satisfied and willing to endorse the salon to others.
Weaknesses:
1. Inconsistent service: One comment mentions a negative experience with eyebrow threading, where the threader took off more hair than desired. This suggests that there may be inconsistencies in the quality of service provided by different staff members.
2. Lack of professionalism in Henna tattoos: A negative comment states that the Henna tattoos done at the salon were sloppy and not done professionally. This indicates a weakness in the salon's ability to provide high-quality Henna tattoo services and may lead to customer dissatisfaction.
3. Lack of communication during services: One comment mentions a threader who was talking to her young son while threading the customer's brows, leading to a bald spot. This indicates a lack of professionalism and attention to detail, which can negatively impact the customer's experience.
4. Unidentified staff members: One comment mentions the desire to know the name of a specific staff member who provided excellent service. This suggests that Diva Threading Salon may need to improve in terms of ensuring their staff members introduce themselves to customers, enhancing the personal connection.
5. Limited availability of certain staff members: A positive comment mentions a specific staff member who is highly praised for her services, but also mentions that she was out for a few months. This indicates that the salon may face challenges with staff availability, potentially affecting the consistency of service quality.
In conclusion, Diva Threading Salon has several strengths such as experienced and dedicated staff, excellent customer service, good results, reasonable prices, and positive recommendations. However, there are also weaknesses including inconsistent service quality, lack of professionalism in Henna tattoos, communication issues, unidentified staff members, and limited availability of certain staff members. Understanding and addressing these weaknesses can help the salon improve its overall performance and service quality.
Best TL Reviews
She is very experienced, very dedicated and very nice person. My experience was very good. She was life saver for me. I had no choice but to wake her up on a fine Saturday morning for styling my hair. She opened the saloon before open hours for me. She was great. I strongly recommend for hair color and hair styles. I also had eye brows done from this place. That was good too with very less price.
I went for a haircut and full face wax. My haircutter Deve did an awesome job and maintained the length of my hair but also made it look healthy. Very reasonable and definitely worth going. I also got the eyebrow and face wax done by a different person and they did a great job. Overall good service and good results.
Amazing place. Dharmesh did my Haircut, Highlights and Keratin hair treatment and it was amazing. I am in love with my hair. He is extremely great at what he does and very knowledgeable. Even Homa is amazing at doing eyebrows. She did it so perfectly without pain. I highly recommend this place to so many of my friends. Posting before/after pics.
One of the lady did my eyebrow threading and took way to much hair off after I told her clean up only. She kept looking back and talking to her young son and was threading my brows at the same time. I have a bald spot at the inner corner of my brow. Very upset.
Feny is the best in town. I travel from a very long distant because of her. She is the best.
I have done my eyebrows at so many others places and they had messed it up.
She listens and understand the corners and will give you exactly what you want.
She was out for few months and I know how much I missed her.
Love her all services. Thank you Feny ❤️
These Henna tattoos aren't done professionally it was sloppy and a waste of money. I'm sorry to say but my little sister could do a better job.. I shouldn't have even paid $20 for this. I never write reviews but this just upset me so much.
Razia is very good. I didn't cry while getting my eyebrows done. So I was happy :)
Not sure how it took me so long to discover this place but I’m happy I did. Took my daughter to clean up her eyebrows for the first time. She has a super low pain tolerance and the lady knew it was her first time, she was super patient and gentle. I got my brows done as well. I wish I got the lady’s name, because we will definitely be back! Highly recommend
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Diva Threading Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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