Eagle Hotel

+44 1298 938157

10 Eagle Parade, Buxton SK17 6EQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Eagle Hotel

The Eagle Hotel has received a mix of positive and negative comments from customers. In this analysis, we will examine the strengths and weaknesses of the establishment based on the feedback provided.

Starting with the strengths, one recurring positive comment is the quality of the beer. Multiple customers mentioned that the beer selection was excellent, particularly highlighting the Hopster blonde as a standout choice. This indicates that the pub takes pride in offering a wide variety of well-brewed and enjoyable beers.

Another strength of the Eagle Hotel is the friendly staff. Many customers commented on the warm welcome they received and the polite and helpful behavior of the employees. Customers specifically mentioned their enjoyment in conversing with an ex Buxton Rugby player who was working at the pub. This interaction demonstrates that the staff is not only friendly but also knowledgeable about the local community and its interests.

Furthermore, the pub is recognized for providing good service. Customers appreciated the efficiency and attentiveness of the staff, which contributed to their positive experience at the Eagle Hotel. This element is crucial in ensuring customer satisfaction, as prompt and friendly service can greatly enhance the overall impression of an establishment.

The Eagle Hotel is also commended for being a traditional pub with a decent beer selection. For those seeking a classic pub experience, this establishment seems to deliver in terms of atmosphere and drink options. Many customers found comfort in the pub's traditional ambience, which can be a strong selling point for those who appreciate a familiar and authentic setting.

Moving on to the weaknesses, one of the recurring negative comments is that the pub's clientele is predominantly younger. While this may attract a specific demographic, it can result in an atmosphere that may not be suitable for older customers. One reviewer mentioned that the clientele seemed to be in their 20s, excluding them from feeling completely comfortable in the pub. This implies that the Eagle Hotel may benefit from a more diverse customer base to appeal to a broader range of ages and preferences.

Another weakness mentioned by customers is the lack of atmosphere. Many reviews described the pub as dull, with no memorable features. Customers pointed out that the decor was drab and parts of the pub could use some new elements. These criticisms suggest that the Eagle Hotel may need to invest in updating its aesthetic appeal and creating a more vibrant atmosphere to attract and retain customers.

Additionally, some customers found the bar lady to be rude. Although the positive comments generally praised the friendliness of the staff, there were a few mentions of rude behavior. This inconsistency in service quality can negatively impact the overall perception of the establishment and may discourage some customers from returning.

Lastly, one customer noted that the Eagle Hotel is not at the same standard of friendliness as other pubs in the area. In a competitive market, being able to provide exceptional customer service and create a friendly environment is crucial. This comment suggests that there may be room for improvement in this aspect, with the potential to enhance the pub's reputation and attract more customers.

In conclusion, the Eagle Hotel has several strengths, including excellent beer selection, friendly staff, and good service. However, the pub also has some weaknesses, such as a lack of atmosphere, inconsistent customer service, and a predominantly younger clientele. By addressing these weaknesses and building upon their strengths, the Eagle Hotel has the potential to attract a wider range of customers and improve its overall reputation.

Best TL Reviews

The bitter (Hopster blonde) was excellent though the gun was in a can. The clientele were younger but all asked for their ID. Nothing wrong with the pub but more suited to 20yr olds - which we aren't!

Absolutely cracking beer and very friendly staff. As we love rugby we loved talking to the ex Buxton Rugby player who was helping his friend serving and the owner

Not from the faint hearted. The bar lady can be pretty rude. Walk past and there are usually no more than 5 people in.

Good for a giggle if you like being told off.

Good service but the feel of the place was just dull. It just needs something.... Not memorable at all. No atmosphere. Decor drab. Drinks selection - distinctly average.

Fairly popular pub has good atmosphere . Decent beer .parts of pub could do with some new decor . They also have popular Hollywood night spot . Hydes brury have owned it for many years . Not to same standard of friendliness as others in area .has good spot on market place .

Enjoyed spending a few hours in here traditional pub good beer selection and nice friendly staff

Warm welcome not pounced upon as soon as you walk in for contact details but politely asked some pubs in buxton can really learn from them

Had a Brilliant time at the Eagle. Had my son's 7th Birthday Party there and will definitely be having more there in the future.