Gills Takeaway

+44 1429 838909

11 Front St, Station Town, Wingate TS28 5DP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Gills Takeaway

Gill's Takeaway place has received a range of comments reflecting both strengths and weaknesses. In order to provide a comprehensive analysis, we will break down the comments and discuss the strengths and weaknesses of Gill's Takeaway place in each area.

Food Quality: One comment mentions that the food is "great" and another mentions that it is "consistent and great value and quality." These positive comments indicate that Gill's Takeaway place has aspects of good food quality. However, several negative comments mention issues with the food, such as being served "dog food," a pizza that is "gone off and stunk," and food that made the customers "physically sick." Another comment mentions that the food is "un-eatable" with burnt cheese, hard salad, and water-like sauce. These negative comments seriously undermine the overall food quality of Gill's Takeaway place.

Food Portion Size: One comment mentions that the "large chips [were] barely enough for one person," suggesting a weakness in portion sizes. This comment indicates that the portion sizes may not be satisfying for customers, and this inconsistency can be seen as a weakness for Gill's Takeaway place.

Customer Service: Comments that mention feeling "welcomed" and the "friendly staff" highlight a strength in the customer service department. However, multiple comments mention rude and impolite staff members. One comment mentions a female staff member being "extremely abusive" on the phone and hanging up. Another comment describes staff members as having only "3 teeth between them" and making no effort to smile at customers. These negative comments not only indicate weaknesses in customer service but also raise concerns about the professionalism and behavior of staff members.

Food Preparation and Hygiene: Several comments mention concerns about food preparation and hygiene standards at Gill's Takeaway place. One comment mentions that a lot of the food is "warmed up in a microwave oven," while another comment criticizes the "shameless" act of heating up food in front of customers. These observations suggest a lack of proper food preparation methods that adhere to hygiene standards. Additionally, one comment states that the establishment "violates every food hygiene standard in the book." These comments highlight serious weaknesses in food preparation and hygiene at Gill's Takeaway place.

Refund Policy: One comment mentions that the customer was unable to get a refund of £16 for the "dog mess food." This comment raises concerns about the refund policy of the establishment. The inability to receive a refund for poor-quality food can be seen as a weakness and can negatively impact customer satisfaction and trust.

Delivery Service: One comment mentions a longer wait time for delivery, with a wait of two hours. This indicates a weakness in the delivery service provided by Gill's Takeaway place. Another comment mentions that the food arrived with melted packaging, suggesting a potential issue with how the food is packaged and delivered. These weaknesses in the delivery service can lead to customer dissatisfaction and a decrease in customer loyalty.

Overall, the comments provided highlight several strengths and weaknesses of Gill's Takeaway place. While there are positive comments regarding the friendly staff and good value, there are significant weaknesses in the food quality, portion sizes, customer service, food preparation and hygiene, refund policy, and delivery service. These weaknesses can greatly impact the overall customer experience and reputation of Gill's Takeaway place. Improvement in these areas is necessary to ensure customer satisfaction and loyalty.

Best TL Reviews

WE WERE SERVED DOG FOOD. Large chips barely enough for one. Pizza was gone off and stunk. Made us both physically sick. Female staff member was extremely abusive on the phone and hung up. We can't get a refund of 16 quid for dog mess food. No sauce for a base. Absolutely atrocious. DO NOT WASTE YOUR MONEY.

Always feel welcomed in here.....nice friendly staff and great food. One of the best in the area.

Owners are friendly. Staff on the other hand are incredibly rude and impolite. A lot of the food is warmed up in a microwave oven right in front of the customers. The kebab meat is 0/5. Absolutely vile I would not feed it to my dog. I’ve had better meals from the local corner shop. Also there are always ‘staff’ lingering around near where food is being made which in my opinion puts you totally off in itself, and make no effort to even crack a smile at the customers, but that’s probably down to the fact they only have 3 teeth between them. Definitely would not recommend, even if your blackout drunk you would probably still put the ‘food’ in the bin. I simply do not understand how this “restaurant” is still open. It violates every food hygiene standard in the book. But when your shamelessly heating up your food in a microwave right opposite where they serve customers is beyond disgusting. Very poor management style. I respect the owners of this establishment however I do think that they need to take a hard look at themselves and sort it out, it’s not rocket science at the end of the day.

This is the worst food i have ever had parmo burnt cheese rock hard salad all shriveled up sauce like water and god nos what the pizza is ment to be the chips look like they been reheated half a dozen times absolutely disgusting save your money and order else wear £25 down the drain for food thats un eatable

Gills has allways been consistent and great value and quality. Lovely people too

Just moved to the area order from here quite alot nice food ,very reliable , nice staff I have learning difficulties so it always helps have understanding staff

Not as good as it used to be !!! longer wait for delivery two hours!!!!!!! arrived carton all melted. gave it another try just to see if it was a one off. Next time garlic dip all over slopped in bag no garlic sauce left and just to top it all prices have gone up a lot!!!!!!!! Will not be going back!!!!! DOMINOES same price now with offer and taste a lot nicer.

Food was extremely greasy, not very tastey. Won't be ordering again