Quick Facts About Great nails
Great Nails Place, based on the comments, seems to have a number of strengths. Firstly, the staff at the salon are consistently praised for their talent and friendliness. Customers appreciate the level of care provided by employees like Lisa, who goes above and beyond their expectations. The staff also takes the time to listen to customers' preferences and ideas, resulting in nails that exceed their imagination. Furthermore, the salon is commended for their attention to detail and commitment to proper nail care. One customer specifically mentions that the technician took the time to remove their old nails correctly, rather than causing damage by ripping them off. This demonstrates the professionalism and dedication of the staff at Great Nails Place.
Another major strength of Great Nails Place is the affordable pricing. Customers mention that the salon offers great prices for their services. This adds to the overall positive experience, as clients feel they are receiving value for their money. In addition, the salon is frequently commended for its relatively short wait times. Despite being a walk-in only establishment, customers report waiting no longer than 30 minutes for their turn. This efficient service contributes to a positive customer experience.
The salon's longevity is another strength. One customer mentions being a loyal patron for over 2 1/2 years. This highlights the ability of Great Nails Place to maintain customer satisfaction and loyalty over time. In addition, the comment mentions the friendly nature of the owners and staff, which shows that the salon places importance on building relationships with their clients.
The variety of services offered is also seen as a strength. Customers mention that Great Nails Place has a vast selection of polishes, gel colors, and dip powders. This indicates that the salon invests in providing a wide range of options for customers to choose from, allowing them to try something different with each visit.
However, it is worth noting that there are a few weaknesses highlighted in the comments. One customer mentions a decline in quality and customer service. They claim that as new staff members were hired, the nail quality deteriorated and the salon became less accommodating. The comment suggests that certain customers may be favored, while others are made to wait or receive subpar service. This is a significant concern, as it indicates a potential lack of consistency and fairness within the salon.
Another weakness mentioned is the poor attitude of a specific staff member. A customer was dissatisfied with the new addition to the team, highlighting that this individual had a terrible attitude. Negative experiences with staff members can greatly impact customer satisfaction and overall perceptions of the salon.
In conclusion, Great Nails Place has several strengths including talented and friendly staff, affordable pricing, relatively short wait times, and a wide range of services. However, weaknesses such as declining quality and customer service, as well as negative staff attitudes, should be addressed to maintain and improve customer satisfaction.
Best TL Reviews
My mom and I have been going to great nails for a little over a year now - we always walk out satisfied :) Lisa and the entire staff is so nice, and talented. Here recently I’ve been dabbling into designs and Lisa never fails to make it look even better than what I imagined or better than a pic I show her ???? she really cares about the services she provides and takes great care of you and so does the rest of the staff! I had to share my nails I got done today bc they are SO cute!!! 12/10 recommend great nails
I don’t know the name of the tech who did my nails but he did great! I went in with a month+ old set and he recommended I have them removed and a new set put on. He actually removed my old set properly instead of just ripping them off like most salons do. He took his time with my new set and they came out perfect!
This nail salon is one of the best! All of the staff is great at what they do, and I’ve never left without loving to nails or toes. Great prices, and even though they’re walk-in only now, I never wait longer than 30 min to get in! Highly recommend this nail salon!!
I love this place. I’ve been going here for over 2 1/2 years and it is so wonderful. My daughter got me hooked on these nails. The owners and others are always friendly. Thank you and have a wonderful day.
Doing this review from my husband’s account!! Love the staff at Great Nails! I’ve been a client since they opened. They are always friendly and do their best to help ensure very limited wait times..I get pink and white nails and they are one of the very few places that do that particular kind of nail.
Highly recommend them for nails or pedicures. Kristen H
This place was great when they first opened. They were kind to clients and trying to build business. And now...there is a rush for a turn over rate and my nails have got worse and worse. They have not been that kind to me in the past several months. Ever since they added new girls it has gotten bad. The final straw for me was when I heard the owner herself talk about a customer right after she left to the other girl that was there, whose response was just as rude. If they do not like you they make you wait or will skip over you so that they can choose whose nails they want to do, if it is busy. It was not busy the last time and I do mean THE LAST TIME I went there. Nail quality has gone way down and they are rude, if not to your face then as soon as you walk out the door. The new girl that she hired has a terrible attitude!!! There are better places in town!
This is my favorite place to get my nails and toes done. The place is always incredibly clean. The nail techs are extremely friendly and do an amazing job. Great Nails has a large variety of polishes, gel colors and dip powder so you can always get some different each time you visit. Highly recommend!
I love this place I come every month to get my nails done and they are always very good quality and the price is very reasonable also very friendly staff!
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Great nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
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