Happy Garden

+44 1905 21913

2 Pitchcroft Ln, Worcester WR1 3JW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Happy Garden

Happy Garden place has received both positive and negative feedback from customers regarding its food quality and service. Let's analyze the strengths and weaknesses based on the comments provided.

Strengths:

1. Delicious and good quality munch box: One customer mentioned that the munch box provided by Happy Garden place was delicious and of good quality. This indicates that they have the ability to deliver tasty and satisfying dishes.

2. Kind and attentive staff: Multiple comments praised the staff for their kindness and attentiveness. Good customer service is a strength as it enhances the overall dining experience and leaves a positive impression on customers.

3. Attractive interior atmosphere: A customer mentioned being drawn to the takeaway due to the pleasant atmosphere inside. This suggests that Happy Garden place has invested in creating a visually appealing and inviting space for customers.

Weaknesses:

1. Inconsistent food quality and service: A customer mentioned that after a change in management, the food quality and service have consistently declined. This indicates that there may be issues with maintaining consistency in the restaurant's operations.

2. Cash-only policy and possible tax avoidance liability: Another comment mentioned that the restaurant now only accepts cash payments, which can be inconvenient for customers. Additionally, the comment raised concerns about possible tax avoidance. This policy can negatively impact customer experience and the reputation of the restaurant.

3. Rude and inattentive receptionist: A customer mentioned encountering a rude receptionist who was engrossed in her phone. This indicates a lack of professionalism and attentiveness, which can contribute to a negative customer experience.

4. Incorrect orders and salty food: Several comments mentioned receiving incorrect orders and finding the food overly salty. This suggests issues with accuracy in order preparation and inconsistent taste balance in dishes.

5. Poor online security: One customer reported encountering security threats and fake alerts when visiting the restaurant's website. This indicates a lack of proper online security measures, which can harm the restaurant's reputation and deter potential customers.

6. Food quality issues: Multiple customers complained about the poor quality of specific dishes, such as mushy duck, fatty chicken balls, and dry chicken balls. Inconsistent food quality affects customers' perception of the restaurant and can lead to lost business.

In conclusion, Happy Garden place has strengths in terms of delivering delicious food, having kind staff, and creating an attractive atmosphere. However, it also faces weaknesses in terms of inconsistent food quality and service, a cash-only policy, rude receptionists, incorrect orders, salty food, poor online security, and food quality issues. Addressing these weaknesses will be crucial for the restaurant to improve its overall performance and customer satisfaction.

Best TL Reviews

The munch box was delicious and good quality of food, my daughter and son loved it so much that they want it every day. I would definitely recommend this amazing takeaway while the staff was so kind

Sat 28/1 had a Chinese with my daughter. The duck was mushy, odd taste, no crispy bits but a lot of fat and skin. No lettuce or spring onions which ruined the meal. Chips were good, just as well really.

Used to be a good takeaway, but the management changed, and now the service and quality of the food is consistently lower.

It now has changed to cash only for payments, so not only is there the inconvenience factor, but also a possible tax avoidance liability!

When I went to collect my food, the receptionist was so kind and repeated out my order just to check then she gave me my order and I can smell the delicious meals in the bag, I love the inside atmosphere it made me drawn to this takeaway

Placed order for chicken curry and special chow menu without onion.

Was told cash only…. A bit dodgy!!

Arrived to collect order but the receptionist struggled to take her eyes off her phone…very rude.

Arrived home with our order to find we received a king prawn curry and the chow mien had onions in it.

Both meals were extremely salty

Will not be returning

Tried to go to their website and got all sorts of alerts about serious security threat to my phone after looking at an adult website! Told me I had 39 viruses and wanted to redirect me....

Luckily I have a good security package so knew this to be fake.....

VERY DODGY!

I previously rated this place with 4 Stars.

Tonight the food was disgusting. The chicken balls were full of fat. I couldn't eat them.

I don't enjoy giving poor reviews but the chef must have known the quality of food he/she was cooking.

I'm saying no more, just take a look at the photos

The whole meal was overcooked, chips were like cardboard and the chicken balls were dry, everything flavoured with salt, hadn't had takeaway for a while, won't be having another.