Hollys

+44 7772 729673

13-15 St Martins, Leicester LE1 5DE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Hollys

Hollys Place, based on the comments provided, seems to have several strengths that contribute to its positive reputation. These strengths include its beautiful views, friendly and helpful staff, excellent food, reasonable prices, prompt service, and a lovely atmosphere both inside and outside the café. These strengths play a crucial role in attracting and retaining customers.

One major strength mentioned repeatedly is the café's scenic views. Customers appreciate the opportunity to sit outside and enjoy the sunshine, which enhances their overall dining experience. This feature could potentially differentiate Hollys Place from other cafés, especially during the warmer months.

Another significant strength is the friendly and helpful staff. Multiple comments mention this aspect, indicating that the café's employees contribute positively to the overall customer experience. Friendly service goes a long way towards creating a welcoming and enjoyable atmosphere, making customers feel valued and likely to return.

Additionally, several comments commend the excellence of the food at Hollys Place. The café is praised for its breakfast options, fresh bread, and delicious sandwiches. The positive feedback about the quality of the food implies that the café pays attention to sourcing high-quality ingredients and maintaining consistent standards.

Reasonable prices are also highlighted as a strength of Hollys Place. The mention of prices being "bang on" suggests that the café offers good value for money, which is likely to attract customers, especially in a central location like Leicester.

Prompt service is another strength, as indicated by comments stating that the staff is efficient and that there was never much of a wait in the past. Quick service is appreciated by customers and can contribute to a positive reputation and customer loyalty.

The overall atmosphere of Hollys Place is mentioned in several comments. Customers describe it as quaint, cosy, and chilled, which implies a comfortable and relaxing environment. These descriptions could attract customers looking for a peaceful place to enjoy a cup of tea or a light lunch.

While many positive aspects of Hollys Place are mentioned, there is one weakness that stands out: a decline in service efficiency. One comment states that the café used to have a reputation for quick service regardless of how busy it was. However, recent changes in ownership or staffing have led to longer waiting times. This deterioration in service efficiency may be a cause for concern and could potentially result in customer dissatisfaction and a decline in patronage.

In conclusion, Hollys Place has several strengths that contribute to its positive reputation. These strengths include beautiful views, friendly and helpful staff, excellent food, reasonable prices, prompt service, and a lovely atmosphere. However, a weakness has been identified in the decline of service efficiency. Addressing this weakness could help preserve the café's positive reputation and ensure continued success.

Best TL Reviews

Beautiful little place to sit in or out with great views! When the suns out you can sit out all day! The staff are very helpful and friendly and the food is excellent! Prices are bang on as it’s the centre of Leicester! Highly recommended !

Great breakfast and very friendly, helpful staff! Definitely will be back.

Food is excellent, been using this cafe for a number of years, however not sure if it’s changed ownership or just some staff changes but it is no where near as efficient in service as it was. There was hardly ever a wait beyond 10 minutes for food, regardless of how busy, now it’s common to be waiting 20+ minutes!

A chilled place for breakfast or a light lunch. Quaint building, friendly staff and traditional fare make this delightful location for a cosy cup of tea and bite to eat.

What a great find. Proper lavazza coffee made well and lovely brunch. Friendly staff and prompt service. Highly recommend.

Gorgeous sandwich, great service and a lovely place to sit outside in the sun.

I've been here a few times and thought it was now time to give a review. Each time I have had the smoke salmon wrap with creme fraiche.

I am always happy that they do not skimp on the smoked salmon, which is not cheap, and all the salad is fresh and crispy.

The prices are really reasonable and their cakes are also quite tasty.

Sitting on the tables and chairs outside on a warm spring or summer day is most pleasant indeed.

I will definitely be a regular here when I am in Leicester.

Lovely cafe - ate breakfast here. Really nice fresh bread and friendly staff