Quick Facts About I Nail Spa, Inc.
I Nail Spa, Inc. Place, located at 1195 Sunrise Highway, Copiauge New York, has both strengths and weaknesses based on the provided comments.
One of the biggest strengths of I Nail Spa, Inc. Place is the exceptional service provided by Sonny and Ashley, two nail technicians who are highly recommended by customers. They are praised for their expertise and attention to detail, ensuring that customers' nails are done perfectly. This is especially evident in their ability to create beautiful designs based on inspiration pictures. Customers appreciate that their nails rarely break after receiving services from Sonny and Ashley. Additionally, some customers have been going to I Nail Spa, Inc. Place for many years, indicating that there is a loyal customer base that trusts and enjoys their services.
The tranquil environment and professional service provided at I Nail Spa, Inc. Place are also notable strengths. Customers describe feeling pampered and welcomed, likening their experience to visiting family. The combination of high-quality services and a relaxing atmosphere enhances the overall customer experience.
Another strength of I Nail Spa, Inc. Place is their ability to satisfy customers for extended periods. One customer states that they have been going to this spa for over 20 years and have consistently been impressed with the results. This suggests that the salon is able to consistently meet the customer's expectations and maintain a high level of service over time.
The wide range of gel polish options and the ability of Ashley to replicate any design idea are additional strengths of I Nail Spa, Inc. Place. The availability of a large gel polish selection indicates that the salon keeps up with current trends, providing customers with various options to choose from. Ashley's talent in replicating design ideas shows her skill and versatility as a nail technician.
On the other hand, there are also some weaknesses mentioned in the comments. One customer had a negative experience with a specific technician. They complained about rude behavior, crooked nails, a messy paint job, and poor acrylic application. This suggests that not all employees at I Nail Spa, Inc. Place have the same level of skill and professionalism, which can be a drawback for customers seeking consistent quality.
Another weakness highlighted by a customer is the inconsistency in honoring specific technician requests. Despite making an appointment with a particular technician, they were passed over to someone else. This can lead to a negative impression among customers who have specific preferences and expectations.
Furthermore, a lack of cleanliness and unprofessional behavior by some employees has been mentioned. Customers reported unkept pedicure sections, dirty tools such as pumice stones and nail clippers, and untidy nail files. This raises concerns about hygiene and health standards at the spa.
In conclusion, I Nail Spa, Inc. Place has several strengths such as highly skilled technicians, a welcoming environment, long-term customer satisfaction, a vast selection of gel polish, and the ability to replicate design ideas. However, there are weaknesses in terms of inconsistent service quality among employees, failure to honor specific technician requests, and cleanliness issues. Addressing these weaknesses could help improve the overall customer experience at I Nail Spa, Inc. Place.
Best TL Reviews
This business moved out of the mall since the mall was shutting down. Their new address is 1195 Sunrise Highway, Copiauge New York. If you are going to get your nails done, go to either Sonny or Ashley. They are both amazing nail techs and I have been going to them for forever. Nobody does it like they do. Every fill in is perfect. My nails barely ever break when they do them. They make sure to make my nail thin, and pay attention to the details of the inspo pics I show them. They made my Christmas nails amazing!
Been getting here pampered every two-weeks since, 1997. Feels like coming home to see family! Sonny & Ashley are the BEST Nail Stylists. Professional services in a pampering tranquil environment, is an awesome combination!!
Join Me!! You Can Do It!! Ooh La La!!
Been going here 9+ years . Never disappointed & my nails are always up too my standards. Clean & very professional . Ashley always does an amazing job . 10/10
Employee did not seem to know what they were doing. I asked for powder gel and it was going decent till she applied the top coat and let it dry in the uv light. I just went yesterday to get them done and the top coat is already peeling off. will never be going here again. that should not happen with the price i’m paying for the nails. I had the woman in table 7. Please train your employees!!!
I was BEYOND satisfied with the way my nails turned out for my wedding! They were absolutely beautiful.
My only issue was that I had requested a specific technician to do my nails, made an appointment with her, arrived ON TIME for my appointment, and she passed me over to someone else while taking another customer instead. Left a bad impression. I requested her because I had seen her work and wanted her specifically to do my nails. It just came off as a "preference" issue which I didn't appreciate.
Other than that, the service was wonderful! Pricey, but it made sense considering the service I was requesting.
The guy on table number 9 was the person who attended me and mined you this was the first time visit. From the moment I sat down he so, rude. I showed him a picture of what I wanted and he said he could do it (no he couldn't). He cut me everywhere, my nails were all crooked and they came out lumpy. He also did a horrible paint job, bad formation, and he did a mess with the acrylic powder. He put the acrylic powder on my actual skin. Overall the other people working there are so nice and friendly except him. It hasn’t even been a week and they are chipping, I don’t thinks it’s suppose to be doing that.
Very unprofessional they yell at you the place is filthy especially the pedicure section it is so dirty and unkept they use the same pumice to was everyone feet same nail clipper they don’t clean it and the nail files are ditty , What a filthy dirty place department of health should pay them a visit
I’ve been going here for over 10 years and my nails have consistently been done perfectly! I Nails has the largest selection of gel polish I have ever seen and constantly keeps up with the trends. Ashley can mimic any design idea I throw at her and is always up for the challenge. I have recommended many customers to this salon and they have never been disappointed.
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I Nail Spa, Inc. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Health & safety
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Mask required
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
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Location
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