Il Molino

+44 20 7228 6203

155 Lavender Hill, London SW11 5QH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Il Molino

Il Molino place has both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail to get a comprehensive understanding.

Strengths:

1. Cozy Environment: One comment mentioned that the place has a cozy environment, making it a pleasant spot to enjoy a cup of coffee or relax on the weekend. This creates a welcoming and comfortable atmosphere for customers.

2. Friendly Staff: Several comments mention the friendly and accommodating staff at Il Molino place. This is a significant strength as it contributes to a positive customer experience and encourages repeat visits.

3. Delightful Coffee and Pastries: One comment highlighted the delicious coffee and assortment of top-notch pastries available at the restaurant. Good quality beverages and desserts are crucial for any food establishment, and this seems to be a strength for Il Molino place.

4. Variety of Offerings: Another comment appreciated the variety of options available at Il Molino place. This suggests that the restaurant offers a wide range of dishes and beverages to cater to different tastes and preferences.

5. Local Asset: A positive comment stated that Il Molino place is a real asset to the local community. This indicates that the restaurant has gained a good reputation among locals and contributes positively to the area.

Weaknesses:

1. Small Portions: One comment mentioned that the portion size of lasagna and salad was extremely small, especially considering the price of $11.95. This could be a weakness as customers may feel that they are not receiving value for their money.

2. Allergy Mishap: A customer with a pistachio nut allergy ordered a lemon croissant, but it turned out to have pistachio filling. The staff did not apologize for the mistake, and this lack of concern for customer allergies can be considered a weakness. This incident could have had severe consequences had the customer consumed the pastry without realizing the presence of pistachio.

3. Poor Parking and Driving Behavior: One negative comment mentioned that the owner regularly blocks the side road next to the restaurant and caused inconvenience to other drivers. This demonstrates a lack of consideration for others and can negatively impact the restaurant's reputation.

4. Stale Pastries: A customer complained that the croissants and pastries at Il Molino place are stale consistently. This is a significant weakness as fresh and quality baked goods are expected from a pastry shop. This repetitive issue can lead to a decline in customer satisfaction and lower repeat visits.

5. Overrating: One comment highlighted that the food at Il Molino place is overrated. The person finds the croissants below average and believes that the restaurant attracts customers primarily based on its appearance. This criticism suggests that the quality of food does not meet the expectations set by the restaurant's reputation.

In conclusion, Il Molino place has strengths in terms of its cozy environment, friendly staff, delightful coffee, variety of offerings, and its contribution to the local community. However, there are notable weaknesses such as small portions, mishandling of allergy concerns, poor driving and parking behavior from the owner, consistent presence of stale pastries, and a perception of overrated food. Addressing these weaknesses would be essential for the restaurant to maintain and improve its reputation.

Best TL Reviews

Used to eat here alot but on a recent visit was disappointed,I got lasagne and salad and for 11.95 the portion was extremely small! The lasagne portion was ridiculous however it did taste nice.

What a delight! Saw this place in the night time and knew we had to come back. Friendly accommodating staff, delicious coffee and a variety of top notch pastries. Really cozy environment. Would highly reccomend for a cuppa or a place to sit and enjoy your weekend

Allergy warning.

I am allergic to pistachio nuts and asked for one of the small lemon croissant pastries. They confirmed this was lemon.

Bit into it and the filling was green - had to then ask and they said yes it was pistachio.

Staff didn’t even apologise and had no appreciation for how serious the situation could have been.

Unbelievably poor.

This is my new favourite local. I can see the staff know what they are doing and give alot of love/thought to their food, clean and simple. Been here alot recently and always friendly and welcoming. Real asset to the local community ???? seems I didn't take long at work many photos tho...

Owner regularly blocks side road next to restaurant. Today he caused me to sit 10 min on my road due to his bad driving/parking. Gonna review bomb now

Super chill place, unique set up, very accommodating.

Would recommend.

Croissants and pastry are always stale. Literally, every day, every time I have some faith and try again hoping they’d be fresh… they never are. The food too is just below average. It’s just a cute looking place and they lure you in. I just can’t believe how overrated this place is.

I went here on Saturday morning after staying with a friend in the area. It was nice and quiet and i was pleasantly surprised at the amount of variety they had on offer. The coffee was exceptional, one of the best I've had to be honest! Much nicer than the chain coffee shops! The almond croissant was great as well. When I'm back in the area I will definitely be returning.