Quick Facts About Imperial Bars
Imperial Bars has several strengths based on the comments provided. Firstly, customers appreciate the friendly staff at the bar. The staff is described as polite, efficient, and personable. This is a crucial strength as friendly staff can significantly enhance the overall experience for customers and make them feel welcomed and valued. Additionally, efficient service is highlighted, indicating that the staff is able to serve customers promptly and effectively.
Another strength of Imperial Bars is the selection of draught beer. Customers specifically mention that there is a great selection available. This is a positive aspect as having a wide range of options can cater to different preferences and attract a larger customer base. With a variety of choices, customers are more likely to find a beer they enjoy, which can increase customer satisfaction and encourage repeat visits.
The cleanliness of the bar is also mentioned as a strength. Customers state that the bar is very clean and spotless. A clean environment is essential in a bar as it contributes to a positive perception of the establishment. A clean and well-maintained space can create a welcoming and comfortable atmosphere for customers, increasing their overall satisfaction and likelihood of returning.
The location of Imperial Bars is also praised in the comments. It is stated that the bar is about 10 minutes from Airdrie railway station. This is a strength as a convenient location can attract more customers, especially those who may be passing by or looking for a nearby spot to visit. Being located close to a transportation hub can also make the bar easily accessible to a wider range of customers, increasing its potential customer base.
Despite these strengths, there are also weaknesses that can be identified from one of the comments. In a negative review, a customer expresses disappointment with their treatment at the bar. The customer claims to have been treated poorly, being asked to leave despite it not being a private function. The customer attributes this treatment to their bipolar disorder and feels conjected at the way they were handled. This indicates a weakness in the customer service and potential issues with providing a comfortable and inclusive environment for all customers. It is essential for a bar to prioritize treating all customers with respect, regardless of their personal circumstances, to avoid negative reviews and potential loss of customer loyalty.
In conclusion, Imperial Bars has several strengths including friendly staff, a great selection of draught beer, a clean and welcoming bar environment, and a convenient location. These strengths contribute to positive customer experiences and can attract a loyal customer base. However, a potential weakness is highlighted in the comments regarding the treatment of a customer with bipolar disorder. Addressing this weakness and prioritizing inclusive and respectful customer service will be crucial for the bar's overall success.
Best TL Reviews
Really enjoyable visit to the Imperial. Friendly staff and a great selection of draught beer. Very clean and welcoming bar about 10 minutes from Airdrie railway station.
I’m absolutely gutted at my treatment here tonight. Have recently moved back to Airdrie, after living in Glasgow (a woman going into a bar alone Is common place).
I popped in en route home, ordered a drink and went to the ladies….in my return I was told it was a private function when it clearly wasn’t and left as requested.
I know that I carried myself okay…i wasn’t drunk or under the influence of drugs.
I DO however have bipolar disorder and feel absolutely conjectured at how I was treated.
We were here for the first time some of us - it was a fantastic evening the bar is great as was davey that was efficient , polite ,, but most of all so personable - a great asset to those bar we were made so welcome by all ,, & will definitely be back so to everyone in this bar Thankyou for an enjoyable evening ,
Great pub they look after you nice and clean staff are nice
Excellent service, lovely decor and good prices for drinks. Highly recommended. New local for sure. Great job!!
Great pub with a great atmosphere...best in Airdrie
Good bar service; efficient but very friendly. Very good prices. Definitely return when in Airdrie.
Brilliant bar, spotless glasses, efficient friendly smiling staff, prices reasonable and some good music ????.
Imperial Bars Info
Amenities
Service options
Highlights
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Great cocktails
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups