Quick Facts About Johns of Braintree Fish & Chips
Johns of Braintree Fish & Chips has received a mix of positive and negative comments. In order to provide a comprehensive analysis of the strengths and weaknesses of the restaurant, let's examine each aspect in detail.
Strengths:
1. Quality and Freshness: One customer praises the fish for being fresh and states that it is kept in a chiller cabinet in front of the customers. This ensures that the fish is freshly cooked and allows customers to choose their desired piece before it is cooked.
2. Cleanliness: The restaurant is described as spotlessly clean, which is a positive attribute as it creates a hygienic environment for customers.
3. Friendliness of Staff: Multiple comments mention the staff being friendly, polite, and happy. This creates a welcoming atmosphere for customers and contributes to a positive dining experience.
4. Accommodating for Modern Payments: The restaurant allows customers to pay by card, which reflects an understanding of modern payment preferences and makes the dining experience more convenient for customers.
Weaknesses:
1. Inconsistent Chips: While the overall feedback on the chips is positive, one customer mentions that the chips are hard and dry, suggesting they might have been pre-cooked and sat in the warmer for too long. This inconsistency in the quality of the chips can be seen as a weakness.
2. Limited Vegan Options: A customer with strict allergies and vegan dietary restrictions expresses disappointment at the lack of options available for them. This showcases a weakness in catering to diverse dietary needs.
Additional observations:
1. Delivery Option: One customer expresses a desire for delivery service. While this comment does not explicitly mention it as a strength, it implies that it would be a valuable addition to the restaurant's services.
2. Errors in Order: One comment mentions a mix-up in the order, where the customer received a different item than what was ordered. While this mistake was rectified without charge, it highlights a weakness in the accuracy and attentiveness of the staff.
In conclusion, Johns of Braintree Fish & Chips has several strengths, including the quality and freshness of their fish, cleanliness, friendly staff, and accommodation for modern payments. However, there are some weaknesses to consider, such as inconsistent chip quality and limited options for vegan customers. The feedback also suggests areas for improvement, such as implementing a delivery service and ensuring more accuracy in order fulfillment.
Best TL Reviews
Without doubt this is now the best chippy in braintree I drive for about ten minutes past the one on my doorstep to go here.
Its spotlessly clean, extremely friendly. Something I've never seen before is the fish is kept in a chiller cabinet in front of you when you walk in. This means not only will it be freshly cooked but you can choose it pre cooking.
INSANELY GOOD - Need delivery!!!!!
And can pay by card any price!! Finally an exceptional chip shop and keeping up with the times! Incredible!
What lovely friendly polite happy staff they chips are amazing cooked just right and crispy with fluffy inside definitely worth a try A++++
Fish is great but chips are dreadful, I would suggest they had been pre cooked and sat in the warmer for ages because they are hard and dry,
Were rather hesitant after hearing it called ‘the best chip shop in Braintree’ as that creates high expectations. However, upon trying the chips last week, we very much agree! These are the best chip shop chips we’ve found. We’ve not tried any other food from there as we’re vegan with strict allergies so only losing a star for lack of other choices for us. But will def be back for chips!
Chicken was nasty, really nasty.
Staff are polite but not very switched on and I've been in a few times just to be sure. Ordered a large battered sausage and small chips, got a small unbattered sausage large chips. When I mentioned this to the staff member they told me I hadn't ordered what I had but changed the order anyway without charge so pleased about that.
When you order a large Haddock you don't expect half the side just batter on skin I get more in a medium
Very good ,their fish and chips were really nice and their service was great. All of us enjoyed our meal provided by John's we would recommend them . Thank you
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Johns of Braintree Fish & Chips Info
Amenities
Service options
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Takeaway
Atmosphere
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Casual
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
|---|---|
| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 11:30 AM - 02:00 AM |
| Sunday | Closed |
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