Kam Lee

+44 1603 484052

189 Drayton Rd, Norwich NR3 2PG United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Kam Lee

Kam Lee Place is a Chinese takeaway that has received both positive and negative feedback from customers. In this analysis, we will explore the strengths and weaknesses of the establishment based on the comments provided.

One of the key strengths highlighted by customers is the quality and taste of the food. Multiple comments mention that the food is hot on arrival and tastes lovely every time. Customers praise the tenderness of the chicken balls and the lack of greasiness in the rice. These positive reviews indicate that Kam Lee Place excels in consistently delivering delicious food to their customers.

Another strength of Kam Lee Place is their prices. Several comments mention that the prices are reasonable and great value for the quality of food offered. This affordability makes Kam Lee Place a popular choice for customers looking for good Chinese takeaway options in Norwich.

In addition to the quality and value, customers appreciate the freshness of the ingredients used at Kam Lee Place. Multiple comments mention the freshness of the vegetables and the tenderness of the meats. This attention to using fresh produce contributes to the overall positive dining experience.

The front of house staff at Kam Lee Place also receives praise from customers. One comment mentions the politeness and good service provided by the staff. This positive customer service experience adds to the overall satisfaction of dining at Kam Lee Place.

On the other hand, there are some weaknesses highlighted by customers that should be addressed by Kam Lee Place. One major concern raised by a customer is the portion sizes. They mention that the portion sizes are terrible and expensive for what they received. This dissatisfaction with portion sizes can be a significant drawback for customers who are looking for a satisfying meal.

Another weakness raised by a customer is the lack of meat in their meal. They struggled to find small strips of chicken and describe the meal as tasteless and bland. This suggests a potential inconsistency in the quality and quantity of ingredients used by Kam Lee Place.

Another customer highlights a problem with receiving the wrong order. They ordered a special fried rice but were instead given a mushy version of the house special special fried rice. This miscommunication and mistake can be frustrating for customers and can negatively impact their experience at Kam Lee Place.

Another area for improvement highlighted by a customer is the payment method. Kam Lee Place only accepts cash, which can be inconvenient for customers who prefer to pay with card or other electronic methods. By offering more payment options, Kam Lee Place can enhance customer convenience and satisfaction.

To conclude, Kam Lee Place has several strengths that make it a popular choice for customers in Norwich. The quality and taste of the food, affordability, use of fresh ingredients, and good customer service are all commendable aspects of the establishment. However, there are also weaknesses that should be addressed, including the portion sizes, inconsistencies in the quality and quantity of ingredients, mistakes in order fulfillment, and limited payment options. By addressing these weaknesses, Kam Lee Place has the potential to further improve customer satisfaction and maintain its reputation as a top Chinese takeaway in Norwich.

Best TL Reviews

I have had a few meals from Kam Lee and never have I had a bad one. The food is hot on arrival and tastes lovely every time. Wouldn’t use anyone other Chinese Takeaway now.

First time here. Food was hot and quite tasty. Prices are ok but beware, they only accept cash.

Insanely good. Was skeptical, but never had a Chinese this good. Chicken balls were perfectly cooked, tender with no mushy stuff. Rice was jkt greasy and lovely. Best chciken curry I've ever had. 10/10

Best Chinese in Norwich. Everything is nice and fresh with lots of vegetables and tender meats. Great prices as well, can’t recommend enough!!!!

Terrible! Half portion for a full portion price and very little meat! I struggled to find the small strips of chicken in their meal! Tasteless and bland! Don’t waste your money …

received the wrong order which was meant to be special fried rice which it wasn’t as it was all mushy and didn’t look like the normal one when I rung up they said it was the house special special fried rice which clearly isn’t the same as the 1A they do that is the normal one I have

Food wasn’t too bad, portion sizes are terrible and expensive for what you get. Disappointing experience

First time at this takeaway, and would definitely recommend, good food and good portions, front of house staff very polite and good service will go to again.