Quick Facts About La Belle Facial & Nails Spa
La Belle Facial & Nails Spa has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, let's break down the comments and analyze the key points.
Strengths:
1. Great customer service: Multiple comments mention that the workers at La Belle Facial & Nails Spa are kind, friendly, and provide excellent customer service. This is a significant strength as good customer service can greatly enhance the overall experience for clients.
2. Clean and disinfected workspace: One comment highlights that the workspaces at La Belle Facial & Nails Spa are always clean and disinfected. This is crucial in a spa environment to ensure the hygiene and safety of customers.
3. Skilled nail technicians: Comments praising specific nail technicians like Val and Andrea suggest that the spa has skilled and talented nail technicians who are capable of delivering beautiful nail designs and fixing previous issues with customers' nails.
4. Prompt service: A customer mentions that they were attended to sooner than expected, despite the spa being busy. Prompt service can be a definite strength, especially for customers who value efficiency and do not want to spend excessive time waiting.
Weaknesses:
1. Lack of clear communication: One customer expresses dissatisfaction with the lack of clear communication about the service they received. This indicates a weakness in effectively communicating with customers and understanding their specific requirements.
2. Rushed and subpar service: Multiple comments mention a rushed and unsatisfactory job during pedicures and full set treatments. This highlights a weakness in maintaining consistent quality and attention to detail among the staff members. It also suggests that there may be a lack of training or supervision to ensure that all steps are performed correctly.
3. Inconsistent pricing: A customer mentions that the prices at La Belle Facial & Nails Spa can be overcharged and not set in stone. Inconsistent pricing can create confusion and may lead to customers feeling like they are unfairly charged for the services provided.
4. Lack of diversity: One customer mentions that they were the only black patron in the spa. This suggests a potential weakness in promoting diversity and ensuring an inclusive atmosphere for all customers.
In conclusion, La Belle Facial & Nails Spa has several strengths, including great customer service, a clean workspace, skilled nail technicians, and prompt service. However, the spa also has weaknesses in terms of clear communication, rushed and subpar service, inconsistent pricing, and potential lack of diversity. These weaknesses need to be addressed and improved upon in order to enhance the overall customer experience and ensure that customers leave satisfied.
Best TL Reviews
Horrible experience! The young lady acted as if she hardly wanted to do her job. She did not do all the steps correctly for the pedicure and my full set. A rushed job and I did not appreciate it. Will never be back again! Added a picture so they know exactly who I was. The only black patron in there.
Good friend of mines suggested this place. I was a walk in and this was my first experience at this place. I got my hands and feet done. The communicate there on my hand was not clear. I didn't get what I want. They don't have same talk with you to make your experience welcoming. Still charge me $90. Even when I said I wasn't happy with the service.
Best Nail Salon In Pittsburgh Hands Down! All Of The Workers Are So Kind And Friendly. Work Spaces Are Always Clean & Disinfected. Definitely Recommend This Place ♥️
Loved, loved, and loved this place. Great customer service, very personable, and reasonable! See Mia. My nails are perfect. Ignore my wrinkled hands.????????????
If you want some bomb acrylics done, GO TO VAL!!! I came in with no idea what I wanted and just a color picked out. Together we were able to create a fun yet simple set of nails for me and I AM IN LOVE!!! Book with her to get the best set you have ever gotten.
I went here about a month ago two days before I had to get married and Andrea (I believe that was her name) saved my nails!!! Before going to la belle, I went to my usual salon and they had done an awful job on the nail design. I had no cash or money in my account to tip - only my credit card. As soon as they said I could tip using my cc, I asked if she could fix what had been done. Y’all, she did such a good job that I literally cried. She was able to do exactly what I wanted and I couldn’t have been more appreciated. Not only will I come here from now on but I will tell everyone I know to come here! Thank you, Andrea!!!
Mixed feelings on this place. The service wasn’t bad but not great. Bit rushed and halfed A**. I prefer promptness but quality as well. (Sooo…) and like most nail salons the prices are never set in stone. However, they over charge.
Walked in for a pedi on this busy Saturday afternoon. Was told about 20 minutes but they got to me much sooner! Staff is so polite and my feet look great. Bonus points for the kitten videos on the TV while I was there. Thank you!
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La Belle Facial & Nails Spa Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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