Quick Facts About La Fontana
La Fontana has received mostly positive comments, with customers praising the food, service, and friendly staff. These strengths contribute to the overall positive dining experience at the restaurant. However, there is one negative comment regarding the slow service and lack of apology or goodwill gesture when a mistake was made with an order. This weakness should be addressed by the restaurant to ensure customer satisfaction in the future.
One of the strengths of La Fontana is the quality of its Italian cuisine. Customers have described the food as "divine" and "beautiful." The mozzarella in carozza starter has been particularly praised and described as exceptional. This indicates that the restaurant excels in creating delicious and well-prepared dishes. Additionally, the portion sizes are described as generous, indicating that customers feel they are getting good value for their money.
Another strength is the friendly and helpful staff. Multiple comments mention the hospitality and welcoming nature of the employees. One customer specifically praises a young waiter who went above and beyond to make their evening enjoyable. This personal touch and attentiveness contribute to a positive dining experience.
The presence of the chef is also mentioned as a positive aspect. The chef made themselves known to the customers and was helpful in accommodating their requests, such as splitting starters between multiple dishes. This level of interaction with the chef adds a special touch to the dining experience and shows that the restaurant values customer satisfaction.
However, there is one comment that highlights a weakness of La Fontana. The customer had a negative experience due to slow service and mistakes in their order. They had to wait a long time for their mains to arrive and the side order of chips was forgotten. Additionally, they did not receive an apology or goodwill gesture when they brought this to the attention of the staff. This lack of response and resolution may deter customers from returning in the future. It is important for the restaurant to address these issues and ensure prompt and attentive service to maintain customer satisfaction.
In conclusion, La Fontana has several strengths that contribute to a positive dining experience. The food is described as delicious and the portion sizes are generous. The staff is friendly, helpful, and attentive, with some employees going above and beyond to ensure customer satisfaction. However, there is one weakness in the form of slow service and mistakes in the order, which were not appropriately addressed. Addressing this weakness will be crucial in maintaining customer satisfaction and loyalty.
Best TL Reviews
Gutes italienische Restaurant. Preisleistungsverhältnis ist gut. Freundliches und hilfsbereites Personal
We had a lovely experience at La Fontana. The waiter (young boy) really made our evening. He was charming, helpful and really made it his personal mission to make our evening as pleasant as possible. The Chef made himself known to us and was very helpful with splitting starters between 4 dishes etc. Things that you don’t expect from a restaurant but do really make a difference. The food was divine. I really liked the “mozzarella in Carozza” started and the sea food risotto was amazing! Overall a fantastic experience and I shall definitely be returning.
Absolutely beautiful food,lovely owners and great staff.
Had a great experience. All the staff were very friendly and made us feel at home. The food was exceptional, especially the Mozzarella in Carozza starter! We will be definitely go back!
Great service staff very welcoming, great home cooked food and proper portions
Nice food, great service, couldn't fault it
Visited La Fontana numerous times however was disappointed with the last visit. Two of us went for dinner last night, service was good to start however it took an hour for our mains to arrive from the time our starters were finished. I had to ask at the bar if our main was soon due out as we'd been waiting a long time. When they eventually brought the mains out, they'd forgot to bring out our side order of chips, and with no-one returning to ask how our meal was we'd not got the chance to follow up on the chips.
When paying for the bill we went straight to the bar as we couldn't be bothered to wait any longer in the restaurant. The lady whom I'd early queried about our main was behind the bar, I'd explain how we had been before and was quite pleased on previous occasions but the service had been awful this time. I asked for the chips to be removed from the bill as they'd never arrived, to which she did. However to not receive an apology or a goodwill gesture means I will not be returning.
We'd had a table next to us who'd also complain about the waiting around times and commented on how empty the restaurant was so we couldn't understand what the delay was.
Yet another fantastic evening at La Fontana. Food and hospitality first class! My pizza was perfect. Thanks Ben, Lisa and staff :-)
Place Pictures
La Fontana Info
Amenities
Service options
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Dine-in
Offerings
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Healthy options
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Late-night food
Dining options
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Dessert
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | Closed |
How to go there
Location
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