LV Nails & Spa

+1 402-465-0035

2662 Cornhusker Hwy #7b, Lincoln, NE 68521 United States of America

Open Today: -

Quick Facts About LV Nails & Spa

Strengths:

1. Accommodating and flexible: One commenter mentioned that they were allowed in even though they arrived late, indicating that LV Nails & Spa is willing to accommodate customers even beyond regular operating hours.

2. High-quality work: A customer and her granddaughter were extremely pleased with the job done on their nails, suggesting that the salon provides excellent manicures and designs.

3. Positive customer experience: Another customer expressed gratitude towards a specific staff member, Linda, indicating that there are friendly and helpful employees at LV Nails & Spa.

4. Cultural experience: One customer appreciated that a specific staff member used polishes from her country, suggesting that the salon offers a unique cultural experience for its customers.

Weaknesses:

1. Rude and unprofessional behavior: Several commenters mentioned that the staff members were rude and disrespectful, which indicates a lack of professionalism and proper customer service training. This can lead to negative experiences for customers and deter them from returning.

2. Lack of expertise and poor execution: One customer mentioned that the nail technician lacked basic skills and knowledge, causing dissatisfaction with the result. This indicates a potential lack of expertise amongst some staff members, which can negatively impact the overall quality of service.

3. Painful and unsatisfying service: Multiple customers mentioned painful experiences during their visits due to the use of painful tools or improper techniques. Additionally, a customer expressed dissatisfaction with the outcome of her nails, leading her to have to repaint them herself. These issues can signal a lack of attention to customer comfort and quality assurance.

4. Inconsistency in pricing: One customer mentioned being charged for a quick reshape, indicating that there may be inconsistencies in pricing depending on the service requested. This lack of transparency can be frustrating for customers and undermine their trust in the salon.

5. Negative reputation: Multiple customers expressed their dissatisfaction and stated that they will not return to LV Nails & Spa. This negative reputation can harm the salon's overall image and potentially deter potential customers from trying their services.

In conclusion, while LV Nails & Spa has some strengths such as flexibility and high-quality work in some cases, it is plagued by weaknesses including rude and unprofessional behavior, lack of expertise, painful experiences, inconsistent pricing, and a negative reputation. Addressing these weaknesses should be a priority for the salon to improve customer satisfaction and attract new customers.

Best TL Reviews

The women there are so rude. One of them did my manicure and she used the hand piece to clean out the nail beds and it was so painful. My nails were bleeding and she totally ignored it. She used a metal file that was also so painful. I didn’t like the shape so I called and asked if I can come in for a reshape and she charged me $10 for the reshape that took 5 minutes. I’m never going to Lv nails ever again.

My granddaughter and I came late and they should have been closing. Instead of sending us away, they let us in and we love the great job. Acted like they had all the time in the world - did the color and design just as we asked and we could not be more pleased.

HORRIBLE. Me and my sister came together our nails done and the lady was rude and horrible. A lady had kids and she was asked to have her mom “take the kids shopping “ it’s 9:00 at night !!!

My college daughter went here thinking it was like the LV nails back home in CO. Worst place ever. It was run down, the women were rude and she was not happy with her nails. She regrets spending her money here! Zero stars!

Thank you so much Linda ????????

This is the worst nail salon I have been too in Lincoln. The lady that did my nails had no idea what she was even doing. I tried to get a design but in the end did not get it because she didn’t know how to do simple sparkles. I will never return to this place nor recommend it to anyone. My nails are super flimsy and I had to repaint them myself. The lady that did them was super rude and unprofessional. They still made me pay full price. I will never be back

Kim is amazing... love that she uses the polishes from her country on me.

I would not give them a star rating. The ladies were rude and disrespectful. Terrible service. I would never return again!