Moat Bar

60-62 Henry St, Ballymena BT42 3AH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Moat Bar

The Moat Bar place has received a number of positive comments highlighting its strengths. These strengths can be categorized into several key areas, including atmosphere, food and drink, staff, and customer service.

Firstly, the comments emphasize the cozy and welcoming atmosphere of the bar. The fire being lit creates a warm and inviting environment, making it a comfortable place to meet up with friends. The décor is also mentioned as being nicely decorated, which adds to the overall ambiance of the bar. The fact that it is described as a friendly place where visitors are made to feel welcome further contributes to the positive atmosphere.

Secondly, the quality of the food and drink is highlighted in several comments. The food is consistently described as lovely and fresh, with one person specifically mentioning the beautiful teapot used to serve tea. The fact that the bar also has a restaurant upstairs indicates that there is a wider range of dining options available, making it an attractive choice for patrons.

Next, the staff are regarded highly in multiple comments. They are described as friendly and professional, ensuring that all visitors feel at home. This positive interaction with the staff contributes to the overall positive experience at the bar. Additionally, the mention of a DJ being put on for a bus trip indicates that the staff are willing to go above and beyond to provide entertainment for their customers.

Customer service is another strength mentioned. One comment specifically states that the customers at the bar were welcomed like old friends. This level of hospitality is important in creating a welcoming and inclusive environment. Furthermore, the comment from a Scottish visitor highlights the fact that even as a non-local, they felt comfortable and would return.

Despite the positive comments, there are also a few weaknesses mentioned. One comment states that the bar was a bit grubby, although it is also acknowledged that this suited the overall environment. While some patrons may appreciate the rustic and worn-in appearance, others may prefer a cleaner and more polished setting. This issue could potentially be addressed by increasing the cleanliness standards without compromising the welcoming atmosphere.

Overall, the Moat Bar place has several strengths that contribute to its positive reputation. The cozy atmosphere, quality food and drink, and friendly staff create a welcoming environment for patrons. Additionally, the focus on customer service ensures that all visitors feel valued and comfortable. While there are a few mentions of cleanliness issues, the positive aspects of the bar greatly outweigh these minor weaknesses.

Best TL Reviews

Was meeting up with friends from Cruse Bereavement counselling, we had to sit down in the bar which was cosy because they had the fire lit, would like to go back and see the restaurant upstairs. Food was lovely and fresh had a cup of tea and the teapot was beautiful. Also took some photos of quotes up at the bar. Was a bit grubby but then it suited the environment.

Travelled as a bus trip yesterday from killyleagh ,,, bar put on dj for us all day he was brilliant first class,, the food we got was top notch as well,and the staff and patrons of the bar welcomed us like old friends was best day out in years we will be back.

Great pint / friendly staff / lovely decor

Nice ppl great pup be going again again

Friendly pub, nicely decorated, been a while since I was there high recommend

Absolutely brilliant place for a day out, professional friendly staff, all visitors were made to feel at home, as a Scottish visitor for the first time I'll definitely be going back

A friendly place where we were made to feel welcome. Can't ask much more from a pub really.

one the best bars in the town ... great people, friendly staff, highly recommend if going for quite pint this is the bar too go to hassle free .... made welcome ...