Quick Facts About Nails & Spa by Helen
Nails & Spa by Helen has received mostly positive comments, with customers praising the quality of their services and the friendly and welcoming atmosphere. However, there are a couple of negative comments that mention issues with poor quality and lack of attention to detail. Overall, the strengths and weaknesses of Nails & Spa by Helen can be summarized as follows:
Strengths:
1. Skillful nail technicians: Many customers have praised the skill and expertise of the nail technicians at Nails & Spa by Helen. They mention that their nails always turn out beautiful and that they have received excellent service for both gel acrylics and regular manicures.
2. Friendly and welcoming atmosphere: Several customers mention feeling like family when visiting Nails & Spa by Helen. They appreciate the warm greetings and the friendly service they receive from Helen and her daughter. This positive atmosphere adds to the overall customer experience.
3. Attention to detail: Customers appreciate that time is taken to ensure that their nails are of the same size and that their preferences are met. They also mention that the nail technicians are gentle and aware of any discomfort the customers may experience during the service.
4. Affordable prices: Many customers mention that the prices at Nails & Spa by Helen are affordable, particularly for simple services like fill-ins and regular color polish. This makes it an attractive option for those who want to look fabulous on a budget.
5. Personal touch: Helen is known for greeting each customer with a smile and asking for their feedback on the final result. This personal touch and genuine interest in customer satisfaction contribute to the positive experience at the salon.
Weaknesses:
1. Lack of expertise with advanced techniques: One customer mentioned that Nails & Spa by Helen may not be the best choice for those seeking more intricate nail art or ombre designs. This suggests that the salon may not have the expertise or resources to handle more complex requests.
2. Inconsistent quality: There is one comment mentioning a poor gel manicure that did not last as long as expected. This raises concerns about the consistency of the quality and longevity of the services provided at Nails & Spa by Helen.
3. Lack of attention during services: One customer expressed disappointment with the lack of attention from a nail technician who was more focused on watching TV than providing a thorough service. This suggests that there may be issues with the level of attentiveness and professionalism at times.
In conclusion, Nails & Spa by Helen has several strengths including skilled nail technicians, a friendly atmosphere, attention to detail, affordable prices, and personalized service. However, there are also some weaknesses related to the lack of expertise with advanced techniques, inconsistent quality, and occasional lack of attention during services.
Best TL Reviews
I just got my first set of gel acrylics done here and they turned out beautiful! I love them and the experience and price were great! Time was taken on my nails to make sure size was the same for each nail. I definitely plan to go back.
i’ve been going here for years, Helen is amazing! she does my eyebrows every time perfect!! also, nails always perfect when i get them done! she’s an amazing person as her daughter!
They make u feel like family and do a great job, i been goin there for 3 yrs now.... i am a loyal customer and would never go any qhere else!! Helen is my go to for my nails,feet, and eyebrows.
The woman that did my nails was gentle and aware. I had a cut on my finger and she pressed gently and asked if it hurt. Great place, the people there were friendly and courteous. This is definitely a place I suggest. It is my place to go get my nails done.
Great price been coming every two weeks for a fill in an a new color cant beat $16 bucks. If you want something fancy or an ombre don't come here they can't do it but a simple full set acrylic with regular color polish this is the place look fabulous on a budget
Sadly, I was very disappointed in my visit. I visited Helen with my daughters 2 days before my oldest daughter's wedding. The young man who did my pedicure spent more time watching the very loud TV than he did looking at my feet. We ALL got Gel Manicures. The pictures show how poor the quality of the manicure was just 1 week later. Gel Manicures ALWAYS last 18 to 21 days for us -- but not here. Better luck next time.
I Love this place!! I get greeted with a smile. They do a great job on my nails and have never made a mistake. I like the way Helen greets me each and every time I arrive and always asked me if the way my nails look afterwards if I like them. She DOES a great job. And I will go back. I believe that this place is clean and safe.
Helen is such a lovely person! I’ve been many times for many different service. I brought my special needs son with me one time and she treated him so good! Even when he was getting annoyed, she would pretend to file his nails and stuff. She’s the best of the best!
Place Pictures
Nails & Spa by Helen Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards