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Ocean Wave

+44 151 638 1385
245 Seabank Rd, New Brighton, Wallasey CH45 1HE United Kingdom of Great Britain and Northern Ireland
Open Today: 04:30 AM - 11:30 PM

Quick Facts About Ocean Wave

Ocean Wave Place, based on the comments provided, has both strengths and weaknesses that should be considered. It is important to note that these comments reflect the experiences and opinions of individual customers, and may not be representative of the overall quality of the restaurant.
Starting with the strengths, it appears that some customers have had positive experiences with the food at Ocean Wave Place. One comment mentions that the Donna Kebabs are excellent, and another comment describes the food as "amazing." This suggests that there are menu items that are well-prepared and enjoyable. Additionally, the comment about the fish and chips being excellent indicates that they may have a specialty dish that is highly regarded by some customers.
Another strength mentioned in the comments is the friendly staff. One customer specifically notes that the serving staff is always pleasant, and another compliments the delivery drivers for being lovely and friendly. Good customer service can greatly enhance the overall dining experience and create a positive impression of the restaurant.
Furthermore, it seems that Ocean Wave Place has a delivery service that some customers find convenient and efficient. One comment mentions that the food is delivered "piping hot," indicating that they prioritize the quality and timeliness of their deliveries. This is a strength for customers who prefer to have their meals delivered to their doorstep.
On the other hand, there are several weaknesses that should be acknowledged. One common complaint among customers is the mediocre quality of the food. One comment describes it as "careless" and another mentions that the food has lost flavor and taste recently. These comments suggest that there may be issues with consistency and attention to detail in the kitchen. Additionally, the comment about a vegetarian dish being prepared with pork instead of vegetables highlights a lack of attention to special dietary requests.
Another weakness raised by customers is the lack of vegetarian options on the menu. Although one comment mentions that the staff claimed anything could be made vegetarian, the fact that there are not many dedicated vegetarian options may deter potential customers who follow a vegetarian or vegan diet. It is important for restaurants to cater to a variety of dietary preferences to attract a wider customer base.
Additionally, there are comments about issues with delivery times and the restaurant's availability. Some customers have had difficulty contacting the restaurant, and others have experienced longer delivery times than initially communicated. These issues can lead to frustration and inconvenience for customers.
Lastly, one comment suggests that Ocean Wave Place may have experienced staffing issues, as three delivery drivers were apparently sacked for being off sick. This reflects a potential problem with management and could affect the overall reliability and efficiency of the restaurant's delivery service.
In summary, Ocean Wave Place has both strengths and weaknesses. Positive aspects include some well-regarded dishes, friendly staff, and a delivery service that is praised by some customers. However, there are concerns regarding the overall quality and consistency of the food, a lack of vegetarian options, issues with delivery times and availability, and potential staffing problems. Considering these factors, prospective customers may want to weigh these strengths and weaknesses before deciding whether to dine at Ocean Wave Place.


Best TL Reviews

Used to order there because my friend worked there, mediocre food at best, as of the 29th December 2022 the owner has just sacked 3 delivery drivers over 2 of them being off sick, the 3rd driver actually arrived for work to be turned away on the 30th December, nice Christmas present Tracey well done
There are not many vegetarian options on the menu. I asked the lady about it and she said anything could be made vegetarian so I ordered a veg egg foo young. Got home to find several different parts of a pig and a distinct lack of vegetables.
It was too late and too far to take it back. Thankfully I got chips as well which were decent. Due to the error I won’t be back. Careless really.
Recently lost flavour an taste plus never seems to be open lately when calling but no message to inform of changes..also delivery times wen available far exceed given info on call!!
Now found new chippy...Eastern delight....bloody lovely!! Give it a try! It's open at least!
Iv not had a bad meal from hear, the Donna Kebabs are excellent, very friendly staff would ???? recommend
Best chippy around food is amazing
Marvelous chippy this. Food always exceptional. Serving staff always pleasent. Highly recommend trying ocean waves food
My husband and I used to go to Ocean Wave before lockdown and the fish and chips are excellent. As others have said, the fish are large so we cut one in half. With the large quantity of chips (I can't believe the reviewer who said that the portion of chips was stingy!) one serves both of us - and we are quite hearty eaters!! Since lockdown we have used their delivery service which is fantastic. Both the guys that bring the food are lovely, friendly fellas and get it to us piping hot. A couple of times the fish was a little dry but I can honestly say that this is a rarity out of probably over 100 orders. Keep up the good work!
Salt and pepper chips ohh my... Amazing definitely recommend

Ocean Wave Info

Amenities

Service options
  • Delivery
  • Takeaway
Offerings
  • Late-night food
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 04:30 AM - 11:00 PM
Tuesday 04:30 AM - 11:00 PM
Wednesday 04:30 AM - 11:00 PM
Thursday 04:30 AM - 11:00 PM
Friday 04:30 AM - 11:30 PM
Saturday 04:30 AM - 11:30 PM
Sunday 04:30 AM - 11:00 PM

How to go there

Location