Oriental Gourmet

+44 118 978 3800

27 Barrett Cres, Wokingham RG40 1UR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Oriental Gourmet

Strengths: 1. Good selection of Chinese dishes and fish and chips. 2. Fairly priced menu items. 3. Bigger portions of chips compared to competitors. 4. Good quality haddock. 5. Delicious food that wins over customers. 6. Appreciation for accommodating special requests. 7. Great service. 8. Tasty food. 9. Best Chinese takeaway in the Wokingham area. 10. The restaurant attracts customers from outside the local area.

Weaknesses: 1. Pad Thai dish described as too sweet and lacking spiciness. 2. Inconsistent enforcement of mask-wearing policy, leading to potential health and safety concerns. 3. Customer dissatisfaction with the lack of adherence to the "no mask, no service" rule. 4. Loss of a previously regular customer due to the failure to enforce safety protocols.

Oriental Gourmet has several key strengths that contribute to its positive reputation. Firstly, customers appreciate the wide selection of Chinese dishes and fish and chips on the menu. This variety ensures that there is something to suit every taste preference. Additionally, the menu is reasonably priced, which makes it an attractive option for customers seeking value for their money.

Another strength highlighted by customers is the generous portion sizes, particularly when it comes to their chips. This appeals to customers who enjoy a hearty meal and feel they are receiving good value for their money. The positive reviews also mention the good quality of the haddock, which indicates the restaurant's commitment to using fresh ingredients.

The restaurant's ability to consistently deliver delicious food is another strength that sets Oriental Gourmet apart. Customers repeatedly express their satisfaction and gratitude for the tasty meals they receive. This reliability builds trust and loyalty among patrons, leading them to become repeat customers.

Great service is also highlighted as a strength, with customers praising the staff for their friendliness and efficiency. The combination of good food and excellent service contributes to a memorable dining experience.

Furthermore, Oriental Gourmet has established itself as the best Chinese takeaway in the Wokingham area, garnering positive feedback from customers who have tried other options in neighboring towns. This competitive advantage allows them to attract a broader customer base, even from locations further away, as indicated by a customer who visits all the way from Exeter for their food.

However, Oriental Gourmet does have a few weaknesses that need to be addressed. One customer complained about the sweetness and lack of spice in their Pad Thai dish, indicating a need for improvement in the flavor profile of this particular item. Taking customer feedback into consideration and adjusting the recipe accordingly can help enhance the overall dining experience.

Another significant weakness highlighted in one of the comments is the inconsistent enforcement of the restaurant's mask-wearing policy. This lapse in adhering to COVID-19 safety protocols is a serious concern for customers who prioritize their health and expect businesses to prioritize their safety as well. The failure to enforce the policy led to the loss of a previously regular customer. To rectify this weakness, Oriental Gourmet should ensure that all staff members are properly trained and empowered to enforce safety measures consistently and without exception.

In conclusion, Oriental Gourmet has several strengths that contribute to its positive reputation, including its wide selection of Chinese dishes and fish and chips, fair prices, generous portion sizes, good food quality, great service, and recognition as the best Chinese takeaway in the Wokingham area. However, the restaurant needs to address weaknesses such as the inconsistent enforcement of safety protocols and customer dissatisfaction in order to maintain and improve its reputation in the long run.

Best TL Reviews

When in the Wokingham area I always use oriental gourmet as it offers a good selection of Chinese dishes, and fish and chips all fairly priced. Tried several and the team here always win. Delicious, thank you ????

We always gravitate back to Oriental Gourmet for our Fish and Chips, much bigger portions of chips than Sai's. The haddock is normally good quality and my wife loves their savaloy sausages and curry sauce too.

Probably need to try cod and chips next time. Felt a bit special ordering fried rice when several people in front all took their cod and chips away...Not bad the chinese food as well. Pad Thai too sweet, not spicy at all.

The best Chinese Takeaway in Wokingham, you should give it a go, great service, great tasty food and a really good price! Believe me I've tried most in Bracknell and Wokingham

Great Chinese food, best around. I come up from Exeter to see my father and always get a Chinese from here.

Good price fish and chips. They give you a lot of chips, one large can feed whole family

They don't enforce their own rule of no mask no service. I questioned why they were allowing two men who had ordered and were talking about why they wouldn't be wearing masks, to sit inside. She shrugged her shoulders. This is the second time this has happened. This used to be my regular, not anymore.

Friendly service, fish and chips good prices