Quick Facts About Phoenix Garden
Strengths of Phoenix Garden place:
- Efficient and prompt service: Many customers mentioned that their food was ready on time and delivered quickly.
- Piping hot and plenty of food: Customers noted that the food was delivered hot and there was an ample amount of it.
- Inclusion of drinks: One customer mentioned that they received a drink with their meal, which was a nice addition.
- Delicious prawn crackers: One reviewer specifically mentioned that the prawn crackers were the best they've ever had.
- Good customer service: Several customers appreciated the friendly and polite service they received, whether it was from the delivery person or the person taking their order.
Weaknesses of Phoenix Garden place:
- Inconsistency in delivery time: One customer mentioned that their delivery time was delayed, which caused frustration.
- Wrong meal delivered: One reviewer received the wrong meal, which was disappointing and showed a lack of attention to detail.
- Burnt and uneatable satay: Another customer mentioned that the satay they received was burnt and inedible, indicating a lack of quality control in the kitchen.
- Congealed satay sauce: The same customer also mentioned that the satay sauce was congealed, further highlighting a lack of quality in the food.
- Mixed opinions on rice dishes: While one customer specifically mentioned that they preferred Phoenix Garden's rice dishes, others did not provide the same feedback, suggesting that there may be inconsistency in the quality of these dishes.
- Limited availability: One customer mentioned that Phoenix Garden is closed on Mondays, which could be inconvenient for those looking for Chinese food on that day.
Overall, the strengths of Phoenix Garden place include efficient service, hot and ample food, inclusion of drinks, delicious prawn crackers, and good customer service. However, the weaknesses lie in inconsistent delivery times, wrong and low-quality food items, mixed opinions on rice dishes, limited availability on Mondays, and a potential lack of quality control in the kitchen.
Best TL Reviews
Food was ready for time we opted to collect.
Was piping hot and plenty of it. Even got a drink included.
Would really recommend. Very efficient.
We will be back.
My friends and I used Phoenix Garden for the first time yesterday, and we could not fault them on the delivery man, lady on the phone, and more importantly the food. It was piping hot on arrival, and they gave us a drink plus some of the best prawn crackers I've ever had. I/We will definitely use them again. Thank you all for a delicious meal.
We have used this takeaway many times over the years. Ordered at6pm told delivery would be 7pm I rang at 715 told would arrive shortly it came at 7.30
It was the worst Chinese I have had in all my life. Wrong meal delivered and the satay was burnt and uneatable satay sauce was congealed.
My one positive is the woman who takes the order however the chef should be sacked. I will never use again.
Best ever tried others on a Monday as phoenix are closed.i would give phoenix 10 out of ten if I could .been eating there food four five years now always 10 out of ten .
I've used this chiense take away for years and it's definitely the best chiense place in Hastings. Food is always amazing and piping hot on delivery even on Christmas Eve when they are extremely busy! Never had bad service or food! Would highly recommend!
Friendly service and absolutely beautiful food. Eaten quite a few times from here and always nice but this particular meal we've just eaten was exceptional ????????????????????????????????
Very lucky to have two excellent Chinese takeaways in Battle Road. Very little between them, but for me the Phoenix just about swings it due to the quality of their rice dishes.
The food was delivered piping hot, very quickly by a very polite and friendly gentleman. It all tasted delicious and fresh. I would recommend the bbq spare ribs 10 out of 10.
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Monday | Closed |
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Tuesday | Closed |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
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