Rosa Le's Family Hair Salon

+1 301-620-4247

1306 W Patrick St, Frederick, MD 21703 United States of America

Open Today: -

Quick Facts About Rosa Le's Family Hair Salon

Strengths:

1. Excellent Customer Service: Many of the comments mention Rosa's ability to listen to her customers' requests and provide them with the exact haircut and color they desire. This shows that Rosa is attentive, accommodating, and committed to satisfying her customers.

2. Fair Pricing: Several comments highlight the fair pricing at Rosa Le's Family Hair Salon. This is a strength because it indicates that customers are receiving quality service at an affordable price, which can attract more customers to the salon.

3. Experience and Skill: One comment specifically mentions Rosa's experience and skill, indicating that she is highly experienced and skilled in her craft. This is a strength because it demonstrates that Rosa has the expertise to provide customers with professional and high-quality haircuts and colors.

4. Efficient Service: A comment mentions that Rosa takes multiple customers at once and is efficient with each one. This shows that she can handle a busy salon and still provide satisfactory service to each customer. This efficiency can help in managing time and serving more customers.

5. Clean and Professional: One comment emphasizes the cleanliness and professionalism of the salon. This is a strength because it creates a positive and comfortable atmosphere for customers, enhancing their overall experience.

6. Positive Referral and Return Visits: Many customers mention being highly satisfied with their experience at Rosa Le's Family Hair Salon and express their intention to return. This is a strength because it indicates that customers are happy with the service and are likely to recommend the salon to others, generating positive word-of-mouth marketing.

Weaknesses:

1. Limited Availability: One comment mentions that customers should call ahead if they plan to make a late PM visit, as the salon may be closed. This indicates that the salon's operating hours may not align with the expectations of all customers, potentially leading to inconvenience or disappointment.

2. Small and Hidden Location: One comment refers to the salon as a "hidden gem" and mentions that it is a small family-owned business. While being a small, family-owned business can be appealing to some customers, the hidden location and lack of visibility may make it challenging for the salon to attract new customers who may not be aware of its existence.

Overall, Rosa Le's Family Hair Salon has several strengths that include excellent customer service, fair pricing, experience and skill, efficient service, cleanliness, and positive referrals. The weaknesses include limited availability and a small and hidden location. However, with continued exceptional service and potential marketing efforts to increase visibility, these weaknesses can be addressed and overcome.

Best TL Reviews

Rosa did an amazing job!! She gave me the exact haircut I asked for. I just love it ???? !!!! Highly recommend this place

Such a great experience. Very fair pricing and Excellent service.

Mrs. Rose was very accommodating and was able to see me on short notice.

Clean and professional.

I was so impressed, I scheduled my return visit before I even walked out the door!

100%

Rosa Le gave me a lovely cut and color. I really appreciate how she makes you feel so welcome and yet takes the time to listen attentively to the challenges I have with my hair and the look I am wanting. I will definitely return.

Rosa always takes the best care of my hair. Not only do I get a wonderful cut and color each time she listens to what I want. You can't beat the price best in Frederick. Plus she does not charge more to dry and style my hair. Well worth it next to heavenly ham so you could grab lunch first.

I came in and showed Rosa Le pictures and explained also how I wanted it. And she went right to work and did exactly how I wanted the style. I highly recommend this salon to anyone who has had a bad cut,continuously. And is looking for a good listener to do what you ask.

Thank you Rosa Le.

Beth????

Rose is highly experienced and skilled. She did an excellent job on my hair, and I plan on going back.

She does take multiple customers at once and bounces back and forth, yet seems pretty efficient with each customers. Rose is faster than most hair designers I've seen in the area.

If you are trying to make late PM visit, please call her first. I followed business hours on Google and went late without calling ahead, and the salon was closed. No biggie, since COVID 19, more places are closing early, and I am getting used to it.

Wow, this salon is such a hidden gem!! It's a small family owned business so I wanted to give them a try for my latest haircut and was able to get an appointment the next day. I showed the stylist a few reference pictures and she got to work chopping off most of my hair. The whole time she made polite conversation and checked to make sure I was happy with each phase of the cutting. After about 30 minutes my hair was done and it looked EXACTLY how I wanted!! She was so patient with my requests to have it cut a certain way and the end result is one that I am so so satisfied with. And to make it even better the cost was SO affordable. This salon's pricing can compete with Hair Cuttery and has even better service. Thank you so much!!

I am glad I found Rose Le .Not only is she kind but she is very knowledgeable of her craft. She knows what looks good on me and every time she colors and cuts my hair I feel like a million bucks. I highly recommend her! Thank u Rose Le.