Rose Garden Restaurant

+44 20 7402 6641

4 Lancaster Terrace, London W2 3PF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rose Garden Restaurant

The Rose Garden Restaurant has both strengths and weaknesses, as reflected in the comments provided. It is important to consider these different aspects in order to gain a comprehensive understanding of the establishment.

Starting with the strengths, one customer praises the Persian food served at the restaurant. They specifically mention that the hummus, lamb, chicken kebabs, and king prawns with garlic were all cooked well and had good flavors. This positive review suggests that the restaurant is capable of delivering delicious and authentic dishes.

Another customer commends the restaurant's hospitality, stating that they were surprised by a beautiful gift and appreciating the fact that the restaurant stayed open for an additional two hours just for them. This level of service and attention to detail can create a memorable and enjoyable experience for customers.

The house wine is also mentioned as being good and inexpensive, which demonstrates that the restaurant offers options that are both affordable and of good quality. Additionally, a customer remarks about the attentive staff and good customer service they received.

Moving on to the weaknesses, one customer criticizes the service, stating that it was slow and unfriendly. They specifically mention that their waitress was constantly occupied with her smartphone, even though they were one of only two guests in the restaurant. This lack of attentiveness and poor service can greatly impact the overall dining experience.

Furthermore, another customer comments on the high prices at the restaurant, stating that the food was good but too expensive. This suggests that the restaurant may not provide good value for money, which can deter potential customers from returning.

In addition, there are complaints about inaccurate pricing. One customer mentions being charged almost £8 for service charge and almost £30 for a bottle of Prosecco, while the price displayed elsewhere was significantly lower. This discrepancy in pricing can raise concerns about the restaurant's transparency and integrity.

There are also negative comments about the premises. One customer describes the tables as dirty and the staff as overwhelmed, indicating a lack of cleanliness and organization. Another customer compares the restaurant unfavorably to a youth hostel, suggesting that the restaurant may not meet the standards one would expect from a hotel restaurant.

In conclusion, the Rose Garden Restaurant has some strengths, such as serving delicious Persian food, offering good house wine, providing attentive service, and demonstrating hospitality. However, there are also weaknesses, including slow and unfriendly service, high prices, inaccurate pricing, and issues with cleanliness and organization. It is important for the restaurant to address these weaknesses in order to improve customer satisfaction and ensure the success of the establishment.

Best TL Reviews

Service sehr langsam und nicht sehr freundlich, weil die Kellnerin dauernd mit dem Smartphone beschäftigt war (wir waren nur 2 Gäste im Restaurant). Essen war gut, leider wurden uns fast 8£ service charge verrechnet, und ausserdem fast 29,90£ für die Flasche Prosecco, die im Korridor für 18,95£ angeboten wurde (wir waren an einem Freitag da, das Schild ist uns später aufgefallen, auf dem Weg in unser Hotelzimmer). Wir haben dort 5 mal gefrühstückt. Mit Abstand das schlimmste Hotel in dem wir jemals waren. Tische schmutzig, Personal überfordert, wenig Auswahl, Warten dass Platten aufgefüllt werden, usw. Jede Jugendherberge ist besser!!!

Essen war teilweise nicht schlecht. Aber zu teuer. Und wenn man 1 Stunde wartet wo kaum was los ist. Dann ist das einfach zu lange. Was in der Speisekarte steht ob Getränke oder Essen gibt es dann nicht. Einmal und nie wieder

Bedienung ist ein bisschen langsam und unaufmerksam, Essen schmeckt ist aber ein bisschen wenig auf dem Teller für den Preis und die Qualität.

Excellent Persian food. Hummus was perfect, the lamb and chicken kebabs were cooked just right and flavoured in a non pretentious manner. My son ate two portions of the king prawns with garlic. Salad dressing we humble and authentic. Only downside was the 'tabouleh' bit too much lemon and the white wine second glass was not chilled. Worth a visit.

Amazing !! I absolutely cannot believe they stayed open an addition 2 hours....just. for. Us !!!

And look what a beautiful gift they made as a surprise for us !!! Incredible hospitality. Highly recommend for any occasion ♡

Nice place. House wine was quite good and inexpensive. I had the chicken paella, friend had the lamb. We thought both were good. The waiter was efficient and helpful. It's a pretty little space in a small hotel with a bar.

If I could post zero stars I would. We visited the restaurant because we noticed the Persian menu outside, when we entered the restaurant they handed us a completely different menu boasting chicken dippers and tempura prawns. We were served frozen and microwaved food at a premium price. Of course we could not accept to pay the full price of the meal, it was just that bad. Advice to anyone would be not to dine here.

Nice place. Loved the rose paintings around restaurant. This is a hotel and restaurant. Went for an afternoon tea, then had a take-away. Afternoon tea of choice of tea, sandwiches, and small treats of pastries, tarts and finally delicious scones with to die for clotted cream and jam was great and you get filled up quick. Decor and ambience was nice, however restaurant is not big in size and carpets could do with a good, deep clean but apart from that had a nice afternoon out. Garden terrace looks nice for the summer. Food is really tasty as is often the case with a good Lebanese. My take-away rice and okra stew we're perfect with a very good portion in size! Would go again to dine there. Attentive staff and good customer service.