Rossi's Cafe

+44 1226 733198

261 Park Rd, Barnsley S70 1QN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rossi's Cafe

Rossi's Cafe has received a mix of positive and negative comments, providing us with insights into its strengths and weaknesses. In order to analyze these comments and assess the overall strengths and weaknesses of the cafe, let's examine each point raised.

Starting with the positive comments, multiple customers praised the friendly and down-to-earth staff at Rossi's Cafe. Friendliness is a crucial aspect of customer service, and it creates a welcoming and pleasant atmosphere for diners. The comments also mention that the breakfasts are good value for money, offering a range of options at affordable prices. This is likely to attract budget-conscious customers who are looking for a satisfying meal without breaking the bank. The cafe's quick service and tasty food were further praised, indicating that their offerings meet customers' expectations. The staff's warm and friendly demeanor, combined with the delicious food, adds to the overall positive experience at Rossi's Cafe.

However, there are also a few criticisms made by some customers. One customer mentioned that the cafe tried to charge them £20 for two breakfasts, before eventually refunding £10. This incident was further detailed by another witness, who claimed that the customer was mistaken in their recollection of events. It seems that there was some miscommunication or misunderstanding regarding the pricing and size of the breakfasts. The witness also mentioned how the customer and their companion consumed the breakfasts without complaint, suggesting that their dissatisfaction with the price may have been uncalled for. This incident can be seen as a weakness in terms of customer communication and clarity on pricing, as it led to a dispute and an unsatisfactory resolution for both parties.

Overall, Rossi's Cafe seems to have several strengths. The friendly and down-to-earth staff create a welcoming environment for customers, making them feel valued and comfortable. Additionally, the breakfasts are praised for being good value for money, providing customers with satisfying meals at affordable prices. The cafe's quick service and tasty food contribute to a positive dining experience.

However, there are also some areas for improvement. The incident of miscommunication and dispute over pricing highlights a weakness in customer communication and clarity. It is essential for cafes to ensure their customers are aware of the prices of their meals and any potential additional charges. This can be done through clear menus or pricing boards and transparent communication with customers. Additionally, the witness's comment about the absence of pictures of the breakfasts in the review raises questions about the honesty and transparency of the customer's feedback. Rossi's Cafe may want to address this issue by encouraging customers to leave genuine and honest reviews, including visual evidence if necessary.

In summary, Rossi's Cafe has strengths in its friendly staff, good value for money breakfasts, and quick service. However, there is room for improvement in terms of customer communication and addressing disputes over pricing. By addressing these weaknesses and further building on their strengths, Rossi's Cafe has the potential to provide a consistently positive dining experience for its customers in Barnsley.

Best TL Reviews

This is my first review in Barnsley and it starts at rossis cafe a small cafe on the edge of town serving breakfasts burgers and much more the staff are warm and friendly the breakfast are good value for money ranging from 3.60 up to 4.60 with the addition of adding more items if you wish congratulations you scored 4 star 1 star for cleaning 1 star for value for money 1 star for customer service and 1 star for family friendly environment 1 star lost on plate presentation I will be back to review soon

Really down to earth and very friendly. Stopped for a breakfast while passing and had a good small breakfast at a good price.

Tried charging me £20 for 2 breakfasts (which they said was doing me a favour because it should have been more) i said its fine but didnt realise it would be that much the chef slammed something down and said give them thier money back, which then he gave me £10 back. Not sure if they were confused with how much i actually paid or not but i couldnt tell them because there was about 7 staff all having a go.

Adam Bowler I was a witness to this incident and your recollection of the event is quite worrying. You and lady came into the cafe ordered food and drinks sat down at the window opposite the traffic lights (details are key here) when your breakfast came it was twice the size of the ladies which had to be put on a bigger size plate. You both ate your breakfast (without complaint) at the end when it came to paying this cafe you made a fuss over the price (the amount of food on your plate was equivalent to two large breakfast) the owners gave you back half the money due to the complaint and told you to leave and not come back at which point the lady very loudly and arrogantly stated that she "didn't like it anyway" YET no bean,bacon or egg was spared during the consumption of the breakfast, the only people in the wrong here is you and the lady ripping off small independent business owners. I also find it very interesting that the pictures you took of the breakfast hasn't made it onto your review?? I'd advise all I dependant small businesses to be very villiagnt if they encounter these two pleasant individuals

No nonsense cafe with great service and food

My best cafe. Quick and tasty. Prices are ok.

Popped in for a salad sandwich.

Friendly staff,and great butties.

Will definitely call again

Best bacon sausage and egg sandwich about bread is really fresh and tasty staff are very nice and friendly cant complain keep it up