Quick Facts About Royal Taj Resturant & Banqueting Hall
Royal Taj Restaurant & Banqueting Hall has both strengths and weaknesses, as seen in the comments above.
One of the strengths mentioned is the excellent service provided by the staff. They are described as being respectful and approachable, and they try their best to make guests feel comfortable. This creates a positive and welcoming atmosphere for customers and contributes to their overall satisfaction with the venue.
Another strength is the venue's willingness to accommodate guests' needs. One comment mentions that they provide parking permits for guests, showing a level of flexibility and willingness to go the extra mile to accommodate guests' needs. This kind of attention to detail can enhance the overall customer experience.
The decoration of the venue is also mentioned as a strength. It is described as having fancy ceilings and well-decorated rooms. This attention to aesthetics can contribute to the overall ambiance and create a visually pleasing environment.
However, there are also some notable weaknesses that have been mentioned in the comments. One of the main weaknesses is the quality of the food. Multiple comments mention that the food served at Royal Taj Restaurant & Banqueting Hall was not up to par. Complaints range from cold and inedible food to dishes that were not cooked properly. This is a significant flaw for a restaurant and banquet hall, as the quality of the food is a key aspect of any dining experience.
Another weakness mentioned is the cleanliness of the facilities, specifically the toilets. One comment describes the toilets as being filthy and the floor flooded with water. This lack of hygiene can be a major turn-off for customers and can greatly impact their overall experience at the venue.
Customer service is also mentioned as a weakness in one of the comments. The young girl who is supposedly a manager is described as treating the waiters and cleaners poorly, which made the guest feel uncomfortable. This kind of behavior creates a negative atmosphere and can leave a lasting impression on customers, causing them to avoid returning to the venue.
Inconsistent service is another issue mentioned. One comment describes the service as more focused on clearing up than actually bringing food to the table. This suggests a lack of attention to detail and a lack of proper service standards.
Other weaknesses mentioned include slow and bad food service, lack of heating arrangements, and inappropriate table arrangements. These factors contribute to a negative customer experience and can greatly impact their overall satisfaction with the venue.
In conclusion, while Royal Taj Restaurant & Banqueting Hall has some strengths such as excellent service, willingness to accommodate guests' needs, and attractive decoration, it also has notable weaknesses including poor food quality, cleanliness issues, and inconsistent service. These weaknesses can greatly impact the overall customer experience and may deter customers from returning to the venue.
Best TL Reviews
i attended a function just a couple of days ago and had noticed a very young girl who is supposedly a 'manager' treated the waiters and cleaners ever so badly i could see the poor women working so hard but she was screaming and looking at them in such a nasty way. it made me feel so uncomfortable never coming back to this venue again. i have reported her to one of the members of staff i hope they have actioned this.
Attended a wedding here. If I could give no stars I would.
The food served was cold. The toilets were absolutely filthy with the floor flooded with water and who knows what else.
Avoid functions here at all cost. Worst experience ever.
Excellent service. You give respect you get respect. Many people think waiters can be treated like dirt and look down at them and think their robots and disrespect them over little mistake . When I see people I respect them and the fact they are trying their best to provide for their family. My sister got married here. They were very helpful and humble. Everything was perfect. I would definitely recommend you guys to book this venue. If you ask for permits they give you them so you can give them out to family friends to park their cars. They always make you feel comfortable and are approachable.
Really disappointed. Starters were so salty and not edible. Kebabs smelt off and leaking with defrosted fluid. Fish pokoras were not cooked through. Everybody said the same x 300 people or so. Felt sorry for my family that trusted this place.
Fancy ceilings don't make a wedding when the food never matched on pair to being fit for human consumption. Planning your big day then question the food before booking. Service was more about clearing up than actually bringing to the table.
Don't ever go. Terrible service and the food was not nice
Went to a wedding. Asked for a soft drink as there was only tap water on the table. Manager responds with 'why don't you have the tap water and wait for the soft drinks when the salad comes out', it came out 2 hours later.. chicken was cold. Fish pakoras were burnt. Don't even get me started on the currys and mains. The parking is next to their huge dumpsters. Horrible smell when you enter. If someone ever invites me to a wedding there again i will refuse to go.
Avoid avoid avoid!!!!
Had my son's birthday party here and wish i would had chosen another venue. It was very cold and there was hardly any heating arrangements on the day when temperature was near freezing. Food service was very slow and bad, out of 2 starters 1 was raw. Food wasn't served on tables on time, there was huge gap between starters and main and mostly guests went home hungry. Saw their staff leaving with bags full of food and we were told there wasn't anything left. My advice don't ever book this place.
Attended my uncle's wedding and must say the contrast between the inside and outside was amazing.
the inside is like an old council office building/civic hall and has a grand entrance.
the food was not as good as what I've had elsewhere and the rooms were well decorated.
Iftar Buffet - crowded, table arrangements not appropriate, food should be served in two corners of the hall, less number of staff, food quality just ok, not much variety in main course , Biryani- either they don't know anything about it...smells as soon as you bring it to your table, most likely they recooked it after storing in fridge. I think with price of £8.99/adult ... you have to bear all these!!
Place Pictures
Royal Taj Resturant & Banqueting Hall Info
Amenities
Service options
Accessibility
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
How to go there
Location
Places
Other Places
10. Appetites
15. Anelli Hotel