Saim Spices

+44 1563 544093

4 Central Ave, Kilmarnock KA1 4PS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Saim Spices

Saim Spices has received mixed reviews from customers, with both strengths and weaknesses highlighted. In this analysis, we will explore these comments to understand the strengths and weaknesses of Saim Spices' place.

One of the strengths mentioned by multiple customers is the friendly staff. This indicates that the customer service provided by the staff at Saim Spices is commendable. Friendly staff can create a positive dining experience and make customers feel welcomed and comfortable. It is an important factor for customers when choosing a restaurant or takeaway.

Another strength mentioned by customers is the good taste of the food. Multiple customers have praised the flavor and quality of the food they have received from Saim Spices. Good-tasting food is crucial for a restaurant's success as it is one of the primary reasons customers choose to dine there. Positive reviews about the taste of the food indicate that Saim Spices is successful in this aspect.

The portion size of the sides is also mentioned as a strength. Customers appreciate receiving a good portion size, indicating that Saim Spices provides value for money. Generous portion sizes can leave customers satisfied and increase the chances of them becoming repeat customers.

Moving on to weaknesses, multiple customers have expressed concerns about the quality and consistency of the food. One customer mentions dangerously undercooked chicken, wrong or missing items, and ever-changing prices. These issues indicate a lack of quality control or attention to detail in the preparation and delivery of food. Inconsistent food quality can lead to disappointed customers and the loss of repeat business.

Another weakness highlighted by a customer is the poor quality of the Peshwari Naan. The customer describes it as very dry, with no flavor and suggesting that it might be pre-packaged food. This indicates a lack of attention to the quality and taste of individual dishes. In a competitive market, it is important for restaurants to deliver high-quality food consistently to retain their customers.

A few customers have mentioned cold food upon delivery. Although some customers mention that it was not a significant issue for them as they could reheat the food, it still indicates a weakness in the restaurant's delivery process. Cold food can negatively impact the overall dining experience and may lead to dissatisfaction among customers.

In addition to the quality concerns, a customer mentions high delivery charges. Charging £250 for delivery from one area to another and £13 for a small hoggie (a type of sandwich) may be perceived as unreasonable and excessive by customers. High delivery charges can discourage potential customers from ordering and impact the overall value perception of the restaurant.

Overall, Saim Spices has several strengths, including a friendly staff, good tasting food, and good portion sizes for sides. However, significant weaknesses have also been pointed out, such as food quality and consistency issues, poor quality of specific dishes, and high delivery charges. These weaknesses should be addressed by Saim Spices to ensure customer satisfaction and retention.

Best TL Reviews

Friendly staff, good taste food. Good portion for side.

As a long standing loyal & very regular customer I originally rated this kebab shop 5 stars & recommended it as amongst the best in the district.

Sadly however, i have been forced to dramatically change my rating due to the continued deterioration & serious lack of 'food, 'service' & 'quality' including; dangerously undercooked chicken, wrong or missing items, ever changing prices (depending on whoever serves you) & the complete lack of willingness to appreciate long standing loyal custom means that I will take my custom elsewhere & never buy from them again.

It's a terrible shame really how a place can change so dramatically.

Not to worry their loss is someone else's gain.

Tried this place to find a good local takeaway, but this isn’t it. Ordered Sth Indian Garlic Chicken, it was layered with oil but actually not bad after draining it.

Ordered a Peshwari Naan also and it’s probably the worst I have ever tried. Very dry, no flavour and was perfectly round almost like a pizza base. Suggesting that it’s pre-packaged food.

Would not recommend personally.

Fantastic food, always piping hot and full of flavour. The ONLY take away we use

В помещении нет места где поесть, только на вынос. Мясо острое. Об этом не сообщается))

Very tasty food, however when it arrived it was a bit cold but not too bothered about that as I just heat it up but overall a good experience, would highly recommend ????????????????

It's the best kebab in killie best one I have ever had pizzas are banging and Donna meat is nice and flavour full worth every penny

Charging 250 delivery from shortlees too belfeild also charged £13 for just small hoggie there a joke a absolute joke