Quick Facts About San Wu House
San Wu House has several strengths based on the comments provided. First, the food is consistently good quality and tasty. Customers mentioned enjoying dishes like duck chow mein, chicken chow mein, and Singapore chow mein. They also highlighted the large portions and fair prices. The fact that some customers have been using this place as their go-to takeaway for 30 years speaks to the consistent quality and satisfaction that San Wu House provides.
Another strength is the friendly and welcoming staff. Customers mentioned that the woman taking orders is always very friendly and even remembers their names. This personalized service helps create a positive atmosphere and makes customers feel valued. Additionally, the staff is quick to serve the food, ensuring a fast and efficient experience.
The comments also mention the positive ambiance of the place. Customers noted that there is often great conversation and camaraderie among locals while waiting for their food to be prepared. This sense of community adds to the overall enjoyment of the dining experience.
San Wu House also demonstrates hygiene and cleanliness standards, as evidenced by their 5/5 hygiene rating. This is an important factor in choosing a food establishment, and the fact that they maintain a high rating contributes to the trust customers have in the restaurant.
However, there are also a few weaknesses mentioned in the comments. One customer noted a long wait time, with the shop being busy and the staff taking online orders as well. While this can be seen as a testament to the popularity of the place, it may be frustrating for customers who are looking for a quick meal. It might be worth considering additional staff or measures to reduce wait times during peak hours.
Another customer was not impressed with their order, stating that the house chow mein was tasteless, the spare ribs portion was small, and the beansprouts tasted cooked in old chip fat. This suggests that there may be some inconsistency in the quality of dishes or attention to detail in the kitchen. Ensuring consistency in the taste and presentation of all dishes is crucial to maintaining customer satisfaction.
In conclusion, San Wu House has several strengths including delicious and good quality food, friendly staff, a sense of community, and high hygiene standards. However, there are areas for improvement such as reducing wait times during peak hours and ensuring consistency in the taste and presentation of dishes. Overall, it seems that San Wu House is a popular Chinese food place in Stourbridge, providing a positive dining experience for many customers.
Best TL Reviews
I have eaten here now two or three times over the last month and I highly recommend them, I had a duck chow mein and a different time a chicken chow mein so I found them. Good quality with good amount of meat, served hot, fairly priced. Friendly staff.
It's our favourite Chinese food place in all of Stourbridge. Deliciousness! The woman behind the desk taking the orders is always very friendly as well ????
Food is always fab.... staff are always friendly. Not sure if having your name remembered at the take away is good or not (but they do. They even asked after my neighbours when they moved).
Lovely food and staff. Usually great craic amongst the locals while waiting for food to be prepared.
Was recommended to this place and wow I'm so glad I tried it. The food is very good quality and so tasty. The portions are big and not over priced. The Singapore chow mein was the best I've had. Would highly recommend.
Always great, fast and tasty. cannot fault used here fir 30 years
Loooong wait for our food but the shop was heaving and the lady kept taking online orders too so it was to be expected. The food was bang on and it's of a higher quality than other establishments in my opinion, hence why we keep going back. They've got a 5/5 hygiene rating and a queue out the door on a freezing night clearly means they're doing something right.
Not impressed. My friend eats from here all the time, so I took his advice and ordered the house chow mien and spare ribs. There were 4 and a half ribs as opposed to 7 or 8 I get from my regular take away, the chow mien was rather tasteless and covered in a slimy sauce and the beansprouts tasted like they cooked in old chip fat. Back to my regular one then.
San Wu House Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:30 PM |
| Saturday | 02:00 AM - 11:30 PM |
| Sunday | 02:00 AM - 11:00 PM |
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Location
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