Quick Facts About Shirley Kebab House
Shirley Kebab House is a popular food establishment with multiple strengths that contribute to its success and loyal customer base. The customer service is consistently praised as being friendly, welcoming, and professional. This positive attribute creates a pleasant atmosphere for customers and enhances their overall dining experience. Additionally, the staff at Shirley Kebab House is knowledgeable and skilled in their roles, which further adds to the high-quality service provided.
The taste of the food is consistently rated as 10/10 by customers, indicating that the flavors and quality of the dishes are exceptional. Customers appreciate that their specific preferences for how their food is prepared are consistently met and that the food is always served hot and fresh. This attention to detail and consistency in taste and preparation are major strengths for Shirley Kebab House.
Portion sizes and prices are also mentioned as positive aspects of Shirley Kebab House. Customers appreciate the generous portion sizes, which provide value for money. The affordability of the food at Shirley Kebab House is another strength, as it allows customers to enjoy a hearty meal without breaking the bank. This combination of quality, quantity, and affordability is a significant advantage for the establishment.
Furthermore, Shirley Kebab House maintains a high level of cleanliness and hygiene, which is crucial in the food industry. Customers express their satisfaction with the cleanliness of the establishment, which reflects the management's commitment to providing a safe and sanitary environment for their customers. This attention to cleanliness is an important strength as it helps to build trust and confidence in the establishment's food and service.
The loyalty and dedication of customers to Shirley Kebab House is evident in multiple comments, with some individuals stating that they only choose this place despite other chip shops being closer to them. This loyalty, built upon consistently good food and customer service, is a testament to the establishment's success and reputation. The fact that customers have been regulars for years reinforces the strength of Shirley Kebab House as a reliable and preferred choice for many.
However, it is essential to consider the weaknesses of Shirley Kebab House as well. One customer claims to have had a negative experience with hair found in their food, and their complaint was not adequately addressed by the establishment. This incident reflects a lack of responsiveness and customer care on the part of the establishment, which could potentially harm their reputation and customer loyalty.
Another weakness mentioned is the reduction in the size of the naans, which some customers found disappointing. This cost-cutting measure may affect the overall satisfaction of customers who had previously enjoyed larger naans. It is important for the establishment to consider the impact of such changes on customer perception and satisfaction.
In conclusion, Shirley Kebab House has numerous strengths that contribute to its popularity, such as excellent customer service, consistently good taste and quality, and reasonable prices. The establishment also maintains high levels of cleanliness and hygiene, further enhancing customer satisfaction. However, there are a few weaknesses that need to be addressed, including a lack of responsiveness to customer complaints and potential dissatisfaction due to cost-cutting measures. Overall, Shirley Kebab House has built a strong reputation based on satisfied customers and dedicated regulars, making it a preferred choice for many.
Best TL Reviews
Customer service is always good. Good is always hot and fresh. The taste is always is 10/10. I’m really particular with how i like my food and they always do it exactly how I want it. Lots of chip shops closer to me but I only use Shirley kebab house
WORLD's BEST DONER KEBAB! I’ve been to quite a few places in the world and love having doners/kebabs – I can safely say that I haven't had such a great taste anywhere else. Shirley K provides a good range of great Doner / Kebab selection with big portion sizes at reasonable prices, along with tasty sauces to go with the food. The food is always of great quality and extremely delicious – also, have seen that they always maintain high level of hygiene / cleanliness. The customer service has consistently been excellent and customers are always welcomed with a smile and they always deliver highly professional service. My family/friends have been regulars for years now. The day I decided to leave a review with pictures, there were a few youngsters (also in the picture) who said they are big fan of this place and have travelled from quite far away – they emphasised that they want to be part of the picture / review too. ???? PS: I order salad, sauce & naan separate, which is why I've only captured the picture of doner / kebab itself.
I really enjoy the chicken kebab and chips from here. Taste is spot on. Even when I go around 12am the food is delicious. Usually u find quality drops in most shops after hours but not here, they keep the quality there all the time
I am a regular customer.
I just wouldnt go anywhere else.
The most friendly staff who know exactly what they are doing. The team work also is quite entertaining to watch.
A stand alone Kebab shop that is hard to compete with.
I would miss Shirly Kebab House if they closed.
Naan on chips with salad and sauce was amazing. Good to see the staff after many years. Service and quality of food is still high
Brought some fish and chips from shirley kebab house today. The chips were hard and the fish was nasty. To make matters worse my children found hairs on their chips, so we had to bin the whole packet. I called the shop to complain. They did not offer to refund instead they said they would sort me out next time. I don't think l will go back again even if they offered me free food.. I will definitely not recommend them.
Fresh naans no bigger than a pitta bread, they used to do them by hand alot bigger
Another cost cutting exercise no doubt. Disappointed as I had talked a mate into trying there as he always uses another chippy
The best kebab house south of Birmingham by far. I love it. I wish I could give it 10 stars. If you are in Shirley or Solihull worth a visit
Place Pictures
Shirley Kebab House Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Late-night food
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Quick bite
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 04:00 PM - 12:00 AM |
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| Tuesday | Closed |
| Wednesday | 04:00 PM - 01:00 AM |
| Thursday | 04:00 PM - 01:00 AM |
| Friday | 04:00 PM - 01:00 AM |
| Saturday | 04:00 PM - 01:00 AM |
| Sunday | 04:00 PM - 01:00 AM |
How to go there
Location
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