Quick Facts About Shwarma City
Shwarma City Place has received a range of comments regarding its strengths and weaknesses. In this analysis, the strengths and weaknesses of the restaurant will be discussed in detail, considering the comments provided.
Starting with the strengths, one of the most consistent positive comments is regarding the taste and quality of the shawarma wraps. Multiple customers have expressed their love for the lovely and tasty shawarma wraps, mentioning that the food is great and very tasty. This suggests that the restaurant has mastered the art of creating delicious wraps, making it a popular choice for customers who visit regularly.
Additionally, the children's meals have been mentioned as another strength of Shwarma City Place. The fact that customers have specifically highlighted the children's meals as good suggests that the restaurant does a good job of catering to families and providing suitable options for younger customers.
Another strength mentioned is the fast service. Customers have praised the restaurant for delivering their food quickly and efficiently, even during weekday lunchtimes. This is likely to be appreciated by customers who have limited time for their lunch break and need their food to be served promptly.
The cleanliness of the restaurant is also considered a strength by customers. Several comments mention that the place is clean and warm, making it a pleasant environment to enjoy the food. Additionally, the availability of a clean and well-maintained toilet has been specifically highlighted, indicating that the restaurant pays attention to cleanliness and hygiene.
Moving on to the weaknesses, one comment mentions that the roast chicken is somewhat dry and lacks flavor. This implies that the restaurant could improve the cooking technique and seasoning of the roast chicken to make it more succulent and enjoyable for customers. Addressing this weakness could help enhance the overall dining experience at Shwarma City Place.
Another weakness mentioned is the need to go to the counter to ask for sauces and pick up food when dining in. This indicates that the restaurant might benefit from implementing a more efficient system where customers can conveniently access sauces and collect their food without needing to get up and go to the counter. This could improve the overall customer experience and make dining in more enjoyable.
One comment states that the yogurt tasted very sour during their last visit. This suggests a quality inconsistency in the preparation of the yogurt. The restaurant should maintain a consistent level of taste and ensure that the yogurt is always fresh and pleasing to the customers' taste buds. Addressing this weakness would contribute to a more satisfying dining experience.
Lastly, a negative comment mentions that the restaurant did not deliver half of the customer's order and did nothing to rectify the situation. This highlights a major weakness in the customer service provided by Shwarma City Place. Failing to deliver a portion of the order is highly disappointing and not taking any action to resolve the issue exacerbates the problem. It is crucial for the restaurant to rectify such mistakes promptly and provide appropriate compensation or resolution to ensure customer satisfaction.
In conclusion, Shwarma City Place has several strengths that make it an appealing restaurant, including delicious shawarma wraps, good children's meals, fast service, and a clean environment. However, there are also weaknesses that need to be addressed, such as the dry and flavorless roast chicken, the inconvenience of collecting sauces and food when dining in, the inconsistency in the taste of the yogurt, and the poor customer service in the case of missing items from the order. By addressing these weaknesses, Shwarma City Place can further improve its overall dining experience and maintain its reputation as a great place for tasty wraps at a reasonable price.
Best TL Reviews
We come here quite regularly for the shawarma wraps which are lovely. The children's meals are good too.
the roast chicken is fairly priced but we would have preferred it more juicy/ less dry and with a bit more flavour.
When sitting in, you have to go to the counter to ask for sauces and also to pick up your food.
Clean and warm with a good toilet
Great food, fast service, never let us down yet, we've gone on weekday lunchtimes for years on and off and they've delivered every time.
Spot on food
Love this place however last time yoghurt tasted very sour
Great food very tasty. Staff helpful
It's hard to find a decent Shwarma. This place is it! Great price too.
Really tasty food at a reasonable price. Good portions.
Lovely fresh food and a good clean place to enjoy the best wraps in town
Didn’t deliver half my order and did nothing to sort it, awful customer service
Place Pictures
Shwarma City Info
Amenities
Service options
-
Delivery
-
Takeaway
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Offerings
-
Halal food
-
Healthy options
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Seating
Atmosphere
-
Casual
Crowd
-
Family friendly
-
Groups
Payments
-
Cash only
Today
Opening Hours
| Monday | 10:30 AM - 08:30 PM |
|---|---|
| Tuesday | 10:30 AM - 08:30 PM |
| Wednesday | 10:30 AM - 08:30 PM |
| Thursday | 10:30 AM - 08:30 PM |
| Friday | 10:30 AM - 08:30 PM |
| Saturday | 10:30 AM - 08:30 PM |
| Sunday | 10:30 AM - 08:30 PM |
How to go there
Location
Places