Spilt Milk

+44 20 3409 4313

31-33 High St, Carshalton SM5 3AX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Spilt Milk

Spilt Milk is a popular breakfast cafe that has received mostly positive feedback from customers. However, there are also some areas of improvement that could be addressed. In this analysis, we will examine the strengths and weaknesses of the cafe based on the comments provided.

Starting with the strengths, one consistent theme in the comments is the quality of the food. Customers have described the food as "absolutely outstanding" and "very good." The portions are also mentioned as decent, indicating that customers are satisfied with the quantity of food they receive. The Full English breakfast is specifically mentioned as a favorite option, and the addition of hash browns has been well-received since reopening. The unique touch of serving chicken and waffles with a gravy type sauce is also mentioned as a standout dish. Furthermore, the appearance of the food is praised, with comments stating that it both looks good and tastes good.

Another strength highlighted in the comments is the friendly and accommodating staff. Customers appreciate that the staff make them feel welcome and that nothing seems like too much trouble. This is a crucial aspect of creating a positive dining experience and is likely to contribute to customer satisfaction and loyalty. The fact that some individuals consider Spilt Milk their regular breakfast spot further emphasizes the positive experiences they have had with the staff.

The atmosphere of the cafe is also mentioned positively. Customers enjoy the ambiance and mention specific details such as the music playing, with a mention of Fleetwood Mac. This indicates that the cafe has a pleasant and relaxed environment that contributes to the overall dining experience.

However, there are also areas of improvement that have been highlighted in the comments. One common concern among customers is the pricing of certain items. Some individuals feel that certain items, such as a sausage priced at £3 and juice priced at £4, are overpriced. This can be a weakness for Spilt Milk as it may deter some potential customers who may find the prices too high. It is important for the cafe to consider price points that are competitive within the local market to ensure customer satisfaction and value for money.

Another issue mentioned in the comments is the slow service during busy periods. While being busy can indicate the popularity of the cafe, it is crucial for the staff to manage the increased demand efficiently. Slow service can lead to frustration among customers, especially if they are expecting a quick and efficient dining experience. Improving the speed and efficiency of service during peak hours should be a priority for Spilt Milk to ensure customer satisfaction.

One comment mentions that there may be a need for a better extractor fan in the cafe. It is reported that customers left the cafe with the smell of fried food on their clothes. This issues might not be a major concern for all customers, but it is worth considering to ensure a comfortable dining environment for everyone.

In conclusion, Spilt Milk has several strengths that contribute to its positive reputation. The food is praised for its quality, appearance, and range of options. The staff are commended for their friendliness and willingness to accommodate customers. The atmosphere of the cafe is also mentioned positively, creating a pleasant dining experience. However, there are areas that could be improved, such as the pricing of certain items, the speed of service during busy periods, and potentially upgrading the extractor fan. Addressing these weaknesses can further enhance the overall experience at Spilt Milk and provide greater value to its customers.

Best TL Reviews

What an amazing place. I've been wanting to try Spilt Milk for a while now and finally made it, I'm so glad I did. The food was absolutely outstanding, so tasty you definitely won't be leaving hungry. The staff are extremely friendly and nothing seemed too much trouble. We will certainly be making this our local. Thank you so much for a lovely brunch...

The food is really good and looks good. The service is good most of the time. Some items do feel overpriced though, £3 for a sausage and £4 for juice....it's a bit much.

But food is good though, and nice a for a family breakfast out once in a while.

Also they do ten to get very busy, but then the service gets incredibly slow when this happens.

Breakfast regulars ????

We regularly have our breakfast on a Saturday morning at Spilt Milk and its always a pleasant experience.

There are a good range of options for difference preferences; my personal favourite is the Full English. I especially enjoy the addition of hash browns since reopening!

Glad to have this option back on the high street!

Food very good and decent portions. Atmosphere was good (loved the Fleetwood Mac playing!)

Only thing I would say is I think they might need a new/better extractor fan ???? Came out of there smelling of fried food!

Absolutely loved it! Both the atmosphere and food here is amazing that it makes you feel as if you’re in central london. Will defo be returning!

It was my first time coming to the cafe with my sister i had the best breakfast ever i really enjoyed their staff was so kind and it definitely worth to spend ur weekend there ????????????

Came here on a Sunday morning and it was busy but still had some tables available. Staff were friendly and food was great!

Went for a quick bite to eat, I got the chicken and waffles. It was amazing. I love that they do a gravy type sauce on top, very unique tbh. And super tasty.

The Spanish lattes are to die for as well. Love this place