Quick Facts About Star Nails
Star Nails place has a number of strengths, as evident from the positive comments made by customers. These strengths include great customer service, a clean and welcoming environment, skilled and experienced nail estheticians, attention to detail, and reasonable prices.
One of the most commonly praised aspects of Star Nails place is their customer service. Multiple comments mention how kind and understanding the staff is, particularly towards children. The nail estheticians are described as being gentle, caring, and taking their time to ensure the best results. The service is also noted to be professional and thorough.
The cleanliness of the salon is another strength that is highlighted in the comments. Customers appreciate the cleanliness and organization of the establishment, which contributes to a pleasant and hygienic experience. Cleanliness is an important factor for customers when choosing a nail salon, and Star Nails place seems to meet these expectations.
The skill and experience of the nail estheticians is another strength of Star Nails place. Customers praise the quality of their manicures and pedicures, noting that their nails look beautiful and well-done. The attention to detail is also mentioned, implying that the nail estheticians take pride in their work and strive for perfection. This skill and experience likely contribute to the overall satisfaction of customers.
Reasonable prices are also mentioned as a strength of Star Nails place. Customers appreciate the value they receive for the services provided, with a few comments comparing their prices to other salons and finding them to be more reasonable. This affordability is an attractive feature for customers looking for quality nail services at a fair price.
While there are many strengths mentioned, there are also a few weaknesses that come to light in the comments. One customer had a negative experience with a nail esthetician who did a poor job on their nails. They felt that the service was unprofessional and that the nail esthetician had no business doing nails. This suggests that there may be inconsistencies in the quality of service provided, and it is possible that not all nail estheticians at Star Nails place have the same level of skill and expertise.
Another comment mentioned a decline in the quality of service since the pandemic. The customer reported a lack of friendliness from the staff, long wait times, and poor hygiene practices, such as their child cleaning a pedicure bowl. This indicates that there may have been changes in management or staff, leading to a decline in the overall experience for some customers. It is important for the salon to address and rectify these issues to maintain a positive reputation.
In conclusion, Star Nails place has several strengths that include great customer service, a clean environment, skilled and experienced nail estheticians, attention to detail, and reasonable prices. These strengths contribute to positive experiences for many customers. However, there are a few weaknesses that should be addressed, such as inconsistencies in service quality and a decline in customer experience since the pandemic. By addressing these weaknesses, Star Nails place can continue to provide excellent nail services and maintain a satisfied customer base.
Best TL Reviews
Went in as a walk in and she did amazing job on my ombre nails. I also brought my very shy 4year old daughter to get her nails painted and they were very nice and understanding with her. Great experience!
My mom and I loved coming here! It’s a smaller place but very clean. Both nail estheticians are very kind and their experience shows in their work! Thank you for a wonderful experience! I will definitely be back for my future mani-pedi needs!!
Oh my goodness!! This is the very BEST NAIL service I have had in a very long time!!! My husband and I usually go to a place in Conway and they are good, do not get me wrong,but this place tops it off!!! The owner and his wife is so sweet..the husband did my manicure/pedicure today. He was so gentle and very caring that he did his work just right! He took his time and made my nails shine when I walked out of the place!! So beautiful!!! This is my husbands and I new place to get manicures/pedicures!!! Very happy and please with the choice of getting my nails done here today!!
they were so sweet and the pedicure massage is amazing!!! i usually go to van nails in cabot but they aren’t near as inviting and honestly overpriced! i’ll be back for sure!
Located in Cabot near Coltons restaurant. Very nice people. Clean. Great manicures and pedicures.
Went in to have nails painted with Shellac. The gentleman first decided to file my nails into an awful shape. About half way through polishing I was concerned at how uneven the polish was. He didn’t even get the polish near the edges. My nails looked worse than 2 weeks of growth. The polish was bumpy all over and completely missing in some places. After I addressed it, he tried “fixing” it but by that point there was no hope for them. I didn’t even stay to have the polish taken off. I never make reviews like this but something should be said the save people from wasting their time. It’s completely unprofessional to have someone working there that has no business doing nails. By far the worst nail job I’ve ever had or seen! My girlfriends said my 6 year old could have done better.
Update: 6/18/22
Something happened during the pandemic. They are incredibly slow, not friendly, and the quality has gone down the drain. I sat in the pedicure chair for 2 hours. No one spoke to me and even acknowledged my existence. My water went cold and asked for more warm water, I was told just a minute. 45 minutes later, still no warm water. I don’t mind waiting but I was looking at spending 4+ hours to get a pedicure and I was there before they even opened. Plus it’s hot in the salon and I got to watch their kid clean one of the pedicure bowls. I’m disgusted that I even put my feet in the bowl. Will be finding a new salon.
Love my nails and look so much better than what I showed them I wanted.The lady was so nice and very detailed. Will definitely be back and will tell everyone I know to go here.
Love this place! The customer service is top notch. The environment is clean and well organized. I got a pedicure and she was so professional and kind to me the whole time. She was also very thorough and did a wonderful job! She even let me try out some colors on my toes to help me decide on the best one. I left feeling so relaxed and satisfied with my pretty toes! The pedicure is also such a good price! Make sure you tip well. ???? It was my first time here and I'll be coming back.
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