Starbucks Coffee

Wakefield Rd, Morley, Gildersome, Leeds LS27 7HH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

Strengths:

1. Fast service: The comment mentions that the staff at Starbucks are fast, indicating that they prioritize efficiency in serving their customers.

2. Kind and happy staff: The comment suggests that the staff at Starbucks are friendly and cheerful, creating a positive atmosphere for customers.

3. Brilliant staff: The comment states that the staff at Starbucks are brilliant, implying that they are knowledgeable and skilled in their roles.

4. Clean and tidy environment: The customer praises Starbucks for maintaining a clean and tidy environment, which contributes to a pleasant and comfortable experience for customers.

5. Safe atmosphere: The customer feels safe at Starbucks, indicating that the company prioritizes security measures to ensure a secure environment for customers.

6. Personalized service: The server remembers the customer's order, showing that Starbucks values building relationships with their customers and providing personalized service.

7. Open to feedback: The comment mentions that Starbucks is open to discussion and implemented a suggestion from the customer, indicating that they value customer feedback and continuously strive to improve their services.

8. Good quality coffee: The customer enjoys the coffee at Starbucks, specifically praising the oat latte and cappuccino.

Weaknesses:

1. Not dog-friendly: One customer is disappointed that Starbucks is not dog-friendly, which may deter pet owners from visiting the store.

2. Rude encounter: Another customer had a negative experience with the staff, stating that they were shouted at and would rather go elsewhere for coffee.

3. Slow service at times: Although the majority of comments praise the fast service, one customer mentions that the service can be slow due to the drive-thru, which may lead to frustration for some customers.

4. Lack of comfort: One customer felt uncomfortable due to the staff sniggering at them while placing an order, indicating a lack of welcoming and inclusive environment.

5. Inconsistent quality: One customer had a bad experience with the taste of the Java Chip, suggesting that the quality of drinks may vary.

6. Temperature issue: A customer mentions that Starbucks could improve by being warmer, indicating a potential issue with the ambient temperature in the store.

Overall, the strengths of Starbucks consist of fast and friendly service, cleanliness, safety, personalized service, openness to feedback, and good quality coffee. However, weaknesses include not being dog-friendly, potential rudeness from staff, occasional slow service, lack of comfort, inconsistent quality, and temperature issues.

Best TL Reviews

Maddie and Abbey 4.4.2023 8.30 am super busy 2 staff

Tick all boxes fast , kind , human , happy, why would you go anywhere else, staff here are brilliant ????????????⭐️⭐️⭐️

Disappointing, NOT DOG FRIENDLY!! Have always taken my dog to Starbucks! Plus the rude way this was dealt with, shouting at me from behind the counter, what’s wrong with a quiet approach and explanation! Didn’t even stay for coffee! I will stick to Nero in future!

I come here a couple of times a month (to work somewhere other than my house) and I’m really glad it opened within walking distance for this reason. I started coming here just after lockdown and it’s always been a good place to come as it’s airy and clean.

I’ve never had any problems with any aspect. It’s always tidy and clean, and I feel safe. Everyone is polite and friendly. Sometimes it’s a bit slow but that’s always because there’s people at the drive thru, and they’re always apologetic about it.

I usually come on the same day, and the server remembers my order now. They have also always been open to discussion about the car park access and have even listened to and implemented something I’ve mentioned.

We visited this morning for two coffees and some Autumn Blend coffee beans.

The oat latte and the cappacinno were spot on.

We would like to thank the staff, who extremely polite and thoroughly professional. Thank you.

Could do with being a bit warmer, otherwise good Starbucks service and standard.

Nice coffee but not the best customer experience. The two female staff were sniggering at us whilst we were placing our order which made us feel very unwelcome. I would rather have my coffee somewhere we are made to feel more comfortable.

Always an amazing experience - Harvey and the team are very welcoming!

Absolutely terrible go here very regularly and get the Java chip, usually very nice the day before was the best I’d had went today and was like drinking pure chocolate sauce , awful couldn’t drink more than 2 mouthfuls , was served by a guy in which the last time I had a bad experience it was him who made the drink