Quick Facts About Starbucks, Huntingdon - Brampton Hut DT
Strengths:
1. Convenient location for travellers going to Edinburgh with the option to park at the airport and take the tram into the city.
2. Provides necessary amenities such as showers, toilets, laundry facilities, electricity, and water hookups for camping.
3. Positive recommendation from previous customers who had a good overall experience.
4. The breakfast food served was very good and warmed up for customers.
5. Friendly and accommodating staff who provide service with a smile.
6. Drive-thru option available for quick service.
Weaknesses:
1. The Starbucks location was dirty and lacked cold drink options, which was below expectations.
2. Slow service with no explanation provided for the poor conditions of the place.
3. The drive-in was closed, possibly causing inconvenience for customers who were expecting that option.
4. Noise from passing cars on the relatively busy road in front of the Starbucks location, creating an unpleasant atmosphere during the day.
5. Customer service was non-existent, resulting in a wait time of 15 minutes for a drink with no explanation provided.
6. Lack of management presence or care for the issues faced by customers.
7. Extremely dirty environment with overflowing bins, giving a negative impression of cleanliness.
8. Disconnect between the card reader and the till, causing difficulties in paying the bill and resulting in an embarrassing situation for the customers.
9. Employees at this branch acted as customers and were a nuisance, negatively impacting the overall customer experience.
10. Lack of gluten-free options for customers with dietary restrictions.
11. Employees showed no acknowledgement or organization when it came to cakes left on the counter for customers.
In summary, the strengths of Starbucks Huntingdon - Brampton Hut DT place include its convenient location, provision of necessary amenities for camping, positive previous recommendations, good breakfast food, friendly staff, and a drive-thru option. However, the weaknesses of this location are the dirty and limited drink options, slow and unexplained service, closed drive-in, noise from passing cars, non-existent customer service, lack of management presence, dirty environment, payment difficulties, nuisance behavior from employees, lack of gluten-free options, and lack of organization with regards to food items.
Best TL Reviews
Camping typiquement anglais (bien différent de ceux en France (en mieux), avec tous les services possibles. Douche, WC, laverie, eau électricité ainsi que vidange.
Bien situé pour aller à Édimbourg en se garant à l’aéroport et en prenant le tram pour le centre ville.
Seul petit bémol : la route qui passe devant le camping est relativement passante, ce qui est surprenant. Donc pas mal de bruit de voiture dans la journée
Mais à part cela nous recommandons
This Starbucks was below expectations, to begin with was dirty and couldn't do any cold drinks. The service was slow and lacked any explanation as to why the place was this way. The drive-in was closed. Overall it was not the greatest experience and certainly not what you would expect of a Starbucks
Stopped for breakfast and all the food purchased was very good. Very surprised and pleased that they warmed up the breakfast food and was eaten with enthusiasm. Extremely quiet as early on new year's day and a Sunday.
Dirty and bin overflowing. Customer service non existent. Priority with drive thru over walk ins. Took 15 minutes to get a drink and no one was responding to why it was taking so long. Where’s the Manager in this place and does anyone even really care!
Very dirty place, two very tired and long faces persons behind the counter, place was empty but we still had to wait for few minutes. When eventually we've placed the order, the card reader was disconnected from till and after 5 attempts of trying to pay our bill and a lots raised painted eyebrows coming from the person behind the till and embarrassment of being scrutinized we just walk off. Worst experience ever!
Fantastic place. Great staff, very friendly and accommodating. Service with a smile. Lots of yummy treats on offer and plenty of lovely seating if you want to sit inside and have them. Drive through is excellent and the whole place is very clean and tidy. Perfect for a short stop or a long stay.
Motorway service branch of coffee shop Starbucks. Normal food you will find in any outlet, we noticed that they didn't have a lot of gluten-free items to choose from. The one thing we noticed was the lack of customer service. They were abysmal, and employees acting as customers were a nuisance. Cakes left on the back of the counter, no acknowledgement of them being ours. I'm not keen to use this branch again.
Called in for a drink. Place was clean and tidy, staff were helpful and efficient. Will call again when passing
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