Sunny Sands Caravan Park Chip Shop

Shore Rd, Gronant, Prestatyn LL19 9SS United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Sunny Sands Caravan Park Chip Shop

Strengths: 1. Great value for money: Multiple comments mention that the food at Sunny Sands Caravan Park Chip Shop is reasonably priced and offers good value for money. This is a significant strength as customers appreciate affordable options. 2. Nice food: The majority of comments highlight the quality of the food at the chip shop, indicating that it is delicious and enjoyable. This is an important strength as it directly affects customer satisfaction and repeat business. 3. Friendly staff: Many customers mention the friendliness of the staff at the chip shop. This positive interaction creates a welcoming and pleasant atmosphere for customers, enhancing their overall experience. 4. Phenomenal customer service: Some comments specifically praise the customer service at Sunny Sands Caravan Park Chip Shop, noting that it goes above and beyond expectations. This exceptional service can contribute to positive word-of-mouth and customer loyalty.

Weaknesses: 1. Long wait times: A few comments highlight long wait times at the chip shop, with one customer mentioning a wait of 1.5 hours. This can be a significant weakness as it may deter potential customers who are looking for a quicker service. 2. Limited dining options: One comment mentions that there is no indoor dining available, and only a few tables outside. This could be a weakness for customers who prefer to dine in a comfortable and sheltered environment. 3. Rude response to criticism: One comment notes that the chip shop's responses to negative feedback have been impolite. This can be seen as a weakness as it may discourage customers from providing constructive criticism or engaging further with the business. 4. Understaffed during busy periods: One customer suggests that there may be a staffing issue, particularly during the busiest month of the year. This can result in slower service and potentially impact customer satisfaction.

Overall, Sunny Sands Caravan Park Chip Shop has strengths in terms of its affordability, quality food, friendly staff, and exceptional customer service. However, it faces weaknesses in terms of long wait times, limited dining options, impolite responses to criticism, and potential understaffing during peak periods. Addressing these weaknesses could help the chip shop further enhance its customer experience and satisfaction.

Best TL Reviews

Great value for money and nice food.

We went in Friday and there was a good 12 people in front of us, we waited half an hour but it was worth the wait.

No inside dining but some tables outside to munch on while looking at the hills.

Great staff x

Food was absolutely phenomenal but 3 stars (make that 2 considering the rude response) for the …1.5 hour wait on Saturday evening. Queue was out the door but did not expect to have to wait that long ????

Not the politest of responses from whoever responds to the reviews! Can see it’s a bit of a regular occurrence to be rude to those who give criticism. Yes it was an extremely hot day however one staff member cooking and one staff member taking orders, money and fulfilling the orders in what’s probably the busiest month of the year. Probably be better to employ more staff, it was nothing to do with the heat.

Surely seeing a queue outside the door is a good thing hence why I waited. Giving a negative response just drives people away from your business!

Amazing food, even better customer service if I could rate anymore I would once again phenomenal!

Absolutely lovely food!

Had a little wait for fish and a pizza + garlic bread but completely understandable as really busy and cooking food to order so didn't mind waiting.

I'm staying at presthaven and after reading reviews for on-site chippy decided to get our traditional last night takeaway from here and so very glad I did! Spot on! Really can't express how good food was.

Thank you for making our last night supper memorable for all the right reasons ????????????

Fantastic chippie! Had fish chips peas and fruity curry which was brilliant! They also sell roe in batter which not many places do! Well werth a try. Another family member had chicken pie which was warmed in the microwave instead of cooked in an oven so all the pastry around the edge had gone rock hard. Very slow service but knew this as I'd already read the reviews so was prepared to wait as it also said food amazing, which other than the pie was! Definitely would go again and can recommend. Friendly staff ok prices.

Well worth the short walk outside the park and so much cheaper than the rip off on site chippy huge choice of food (if it's in )caution on the spicy curry.that was a bit hot under the collar.but lovly portions and decent food.

Lovely food, great prices and friendly staff. Best chippy around. I will not be going anywhere else in future.

Lovely chippy. Fish cooked to order. Reasonably priced considering how much fish and chips is these days. Recommended