The Fish Place

8DH, the, 45 The Esplanade, Weymouth DT4 8DJ United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About The Fish Place

The Fish Place has received a range of comments from customers, highlighting both strengths and weaknesses of the establishment. In this analysis, we will examine these comments and evaluate the overall strengths and weaknesses of The Fish Place.

Starting with the strengths, the comment "Sehr leckerer Fish and Chips. Sehr knusprig, frisch. 10 £ für eine große Portion. 5 Tische zum Sitzen. Gerne wieder :)" indicates that the fish and chips are delicious and crispy, with generous portion sizes for a reasonable price. The availability of seating at five tables is also mentioned, suggesting that there is ample space for customers to dine-in. Furthermore, the positive comment regarding the staff's pleasant nature and effective management of the COVID-19 response indicates strong customer service and a commitment to safety.

Another positive aspect highlighted by a customer is the gluten-free and vegan batter options, which cater to dietary restrictions. Additionally, the customer praises the pea fritter and compliments the crispy batter and non-greasy nature of the dish. The kid's meal served in a bucket with a spade is also noted as a nice touch, making the dining experience enjoyable for families. The reviewer further mentions that the chips were crispy and the curry sauce was smooth, solidifying the overall positive impression of the food quality.

Another strength identified is the fresh cooking of all orders, which indicates a commitment to providing customers with food that is made to order. The reviewer also notes the good quality of the fish and chips, as well as the decent portion size. Quick and friendly service is also appreciated by customers, further enhancing the positive image of The Fish Place.

Turning to the weaknesses, one customer comment states that the fish and chips tasted like nothing, indicating a lack of flavor. This criticism suggests that there may be inconsistencies in the taste and seasoning of the dishes.

A customer also complains about the cheesy chips being made with frozen cheese, which can impact the quality and taste of the dish. This criticism suggests that there may be room for improvement in terms of using fresh ingredients.

Another negative aspect mentioned is the behavior of one of the staff members. The comment describes an employee yawning without covering their mouth while handling food and being distracted by their phone. This behavior is unprofessional and could be seen as a hygiene concern.

Another weakness raised is the incident of finding a hair in the food. The customer's request for a refund is refused due to their payment method, which is deemed unsatisfactory. This incident suggests a lack of proper customer service and a failure to address a valid concern promptly.

One customer comments that the chips were dry and overpriced, advising others to avoid the establishment. This criticism suggests that there may be inconsistencies in the quality of the chips and that the pricing may not be justified in relation to the product.

Lastly, a negative review highlights the unprofessional behavior of the owner, who allegedly responds with swearing to a customer providing feedback. This behavior is highly inappropriate and reflects poorly on the establishment's management and customer service practices.

In conclusion, The Fish Place has several strengths, including delicious and crispy fish and chips, gluten-free and vegan options, fresh cooking, good portion sizes, and friendly staff. However, there are also several weaknesses, such as inconsistencies in taste and quality, unprofessional behavior from staff and the owner, and potential issues regarding customer service and hygiene. These weaknesses should be addressed to improve the overall customer experience at The Fish Place.

Best TL Reviews

Sehr leckerer Fish and Chips. Sehr knusprig, frisch. 10 £ für eine große Portion. 5 Tische zum Sitzen. Gerne wieder :)

Fisch und Pommes schmecken nach garnichts.

Nie wieder.

Cheesy Chips sind mit gefrorenen käse

Really pleasant staff, well-managed COVID response, and really yummy chips! The batter is gluten-free and vegan too!! I had a very nice pea fritter (I LOVE a great pea fritter) with crispy delicious batter, wasn't too greasy, and was nice and thick. The only problem is that the peas were minted ????. They do a cute kid's meal served in a bucket with a spade which is nice as it's right on the beach. Chips were crispy, curry sauce isn't lumpy, all in all a solid four stars.

A great little fish and chip shop with all orders cooked fresh to order. Lovely views out to sea if you wish to eat nearby. Very good quality fish and chips and decent portion size. A little limited in menu choices and quite pricey ( although I am from the midlands so might be why ). Quick friendly service.

Called in for fish and chips on 30.8.22. Quick service and very hot. It would have been a 5 star review but the dark haired young lad who took payment was yawning (without his hand over mouth) over food being prepared and then stood there looking at his phone. Clearly didn't want to be working there

Lovely fish, chips and coffee. Great price, really friendly hardworking staff. Although busy, they take the time to make you feel your order is important. My other half says it's the best curry sauce ever.

Found a massive hair in the food and was told that it happens as we've all got long hair that work here!

Asked for refund and was refused because I paid by card and its to expensive for them.

Chips were dry and way overpriced avoid this place like the plague!

Unbelievable the owner and his replies actually swearing at paying customer from given them honest feedback.

I have the right establishment and I'm hoping you learn soon how far customer services goes.

If only I could change my 1 star to a zero star!