The Man Cave

+1 989-486-8189

111 E Ashman St, Midland, MI 48642 United States of America

Open Today: Closed

Quick Facts About The Man Cave

The Man Cave place, according to the comments provided, has a mix of strengths and weaknesses. This analysis aims to provide a balanced view of the salon based on the comments given.

Starting with the strengths, it is evident from the first comment that Ken, one of the stylists, is highly experienced and provides excellent service. This is supported by the positive experience of the person who had their boyfriend's son's hair, as well as their own and their boyfriend's, cut by Ken. The comment also mentions that despite a potential wait, the overall experience was great, implying that the quality of service compensates for any waiting time. Additionally, the environment is described as professional and the recommendation to visit the salon further supports its positive reputation.

Another strength mentioned is Alyssa, who is commended for doing a wonderful job on a recent cut. The commenter specifically mentions that she was attentive to the customer's desired style, had a good attitude, and provided a clean and quick cut. This positive experience showcases the skills and professionalism of Alyssa, potentially implying that the salon has a competent team overall.

As for weaknesses, one comment highlights a negative encounter with an older lady who was rude and did an uneven haircut. The commenter expresses disappointment in the treatment received and states that they will not return to the salon. This incident highlights a communication issue and suggests a lack of attention to detail by one of the salon's stylists.

Another weakness mentioned is the missed spot and uneven cut by a stylist, as reported by a different client. This indicates a lack of precision during the haircutting process and reflects negatively on the overall competence of the stylist responsible.

Moreover, there is a complaint regarding terrible customer service from a stylist with pink hair. The commenter recounts an experience where their child's haircut request was ignored, resulting in an unsatisfactory outcome. The stylist's alleged rough handling of the razor and the brevity of the haircutting process also contribute to the complaint of unprofessionalism. This negative experience, coupled with the assertion that this stylist has numerous bad reviews, raises concern about the salon's quality control and management.

Lastly, one commenter expresses disappointment that a stylist named Courtney was fired. According to the commenter, Courtney was viewed as the best stylist at the salon, and subsequent visits to the salon have resulted in unsatisfactory haircuts. This suggests that the salon may have lost a valuable asset and is struggling to maintain consistent quality without Courtney.

Another criticism is the long wait times experienced by a client. They mention having to walk out multiple times due to the extended waiting period, especially when the salon is busy. This implies that the salon may not have enough staff to efficiently handle the number of customers, leading to delays and potential frustration.

In conclusion, while The Man Cave place has strengths such as experienced and skilled stylists like Ken and Alyssa, alongside a clean and organized environment, it also exhibits weaknesses in terms of inconsistent service quality, instances of rude and unprofessional behavior, communication issues, and extended wait times. These comments serve as empirical evidence from various customers and suggest areas where improvements can be made to enhance the overall customer experience at the salon.

Best TL Reviews

You can tell Ken is experienced in what he does. Everything was awesome had a great experience. He cut my boyfriends son's hair as well as my boyfriends and mine. There is a little bit of a wait based on how busy he was but it is well worth a little wait. Defelently recommend going here. Great environment very professional ????

Been to this place couple of times never had issues but today this old lady don’t know her name but was very rude. She acted like she don’t wanna cut my hair and was cutting my hair uneven. I explained her twice what I want but she ended up messing up my hair. I will never come here again because this is not the way to treat your customers. Hair is something really personal and if you don’t have passion for that you should not be working in places like this. Thanks to manager for fixing my hair whatever she could..

I assumed the nice lady knew what she was doing cutting my hair. I got home only to find a nice notch cut into the back of my head and a 2 inch long hair in front of my ear she missed.

Alyssa did a wonderful job on my recent cut. She was very attractive to my lines, and had a very good attitude and work space. Clean and quick.

Terrible customer service… my child wanted a fade up, longer on the top but the girl with pink hair wasn’t listening and used a 3guard all around.. when I asked if she could fade it up she was completely rude about it and still didn’t do as I had asked…She was so rough with the razor that she left red marks all over my sons head and told me she has had 11yrs of experience… in and out in less than 10 mins so she could move onto the next cut… Very unprofessional and worst cut my son has had… No child should have to sit through that and be treated so poorly!! We have gone to the man cave several times and this is by far the worst hair dresser there!!! She has many bad reviews… I don’t remember her name but she shouldn’t be cutting anyones hair!!! Will no longer be going to the man cave!!

Organized, clean, great haircut for myself and son. Nice staff that know what they're doing

Would be a 5 star if Courtney never got fired, courtney was hands down the best stylist they had there and for over 11 years! Every other time I had gotten my hair cut it was messed up or un even. I will never visit this place again.

Don't expect your hair to get cut without a 45 minute wait if you can't cut hair in 45 minutes you shouldn't be in business I've had to walk out multiple times because the wait time has been too long sometimes on busy days they only have 2 hair stylist for 15 people