Quick Facts About The New Sagor Indian Restaurant
The New Sagor Indian Restaurant, based on the comments provided, has several strengths and weaknesses that can be identified. Starting with the strengths, one recurring theme is the quality of the food. Multiple customers have mentioned that the food at this restaurant is of high quality and delicious. One person even states that it is the best Indian takeaway they have ever had. This indicates that the restaurant takes pride in its culinary offerings and puts effort into ensuring that the food is tasty and well-prepared.
Another strength mentioned by several customers is the staff. Many comments highlight the friendly and attentive nature of the staff members. They are described as great, outstanding, courteous, and polite. Customers appreciate the positive interaction with the staff and feel well taken care of during their dining experience. This suggests that the restaurant has a focus on providing excellent customer service.
Additionally, some customers appreciate the ambiance and atmosphere of the restaurant. They mention that the interior is lovely and that the dining area is clean and relaxed. This indicates that the restaurant has put effort into creating a pleasant environment for customers to enjoy their meals.
On the other hand, there are also several weaknesses that can be identified from the comments. One recurring issue is the restaurant's handling of large groups. One customer mentions that the staff seemed stressed and a little rude when dealing with a large group. Another person states that they were initially denied a reservation because they had children with them. This suggests that the restaurant may struggle to accommodate larger parties or may not have the staff capacity to handle them efficiently.
Another weakness mentioned is the lack of an online booking system. One customer suggests that the restaurant should consider implementing an online booking system to make the reservation process easier. This indicates that some customers may find it inconvenient or frustrating to have to book over the phone.
There are also a couple of negative incidents mentioned in the comments. One customer mentions that the electricity went out during their visit, and although they decided to wait for half an hour, the power did not come back. However, they were still made to pay for their drinks. This highlights a lack of flexibility or understanding in dealing with unforeseen circumstances. Another customer mentions that the jalfrazi had too many whole green chilies, which suggests that there may be inconsistencies in the preparation of certain dishes.
In summary, The New Sagor Indian Restaurant has strengths in terms of the quality of its food, friendly staff, and pleasant ambiance. However, there are weaknesses regarding the management of larger groups, the lack of an online booking system, and the handling of unforeseen circumstances. By addressing these weaknesses, the restaurant could further enhance its reputation and customer satisfaction.
Best TL Reviews
The food here is quality and I can’t recommend a visit here enough, it really is brilliant, have been coming here for about twenty years.
Wouldn’t really recommend for really large groups (especially if some of your people are disorganised/likely to cancel) as the staff seemed pretty stressed and were a little rude. Will definitely come again but won’t be coming in a massive group again.
Rang to see if they have space and apparently they did not when they found out we had kids. What a joke. Nice service!
Ordered takeaway so the atmosphere was terrific, food arrived when they said it would took an hour ordered at 5pm on a Saturday, food was just ok jalfrazi had lots of whole green chillies a couple to many, I would probably try somewhere else next time.
We both enjoyed our meal lovely inside staff are great will defo go again reasonable price
Great traditional Indian restaurant...food was lovely and service was great..been coming to this place for years ans never let's me down
WOW! First time eating here and by far the best Indian takeaway I've ever had. Absolutely lovely. Best mixed starter I've ever had, the sheek kebab was moist and perfectly spiced. The curry was delicious. Just couldn't fault it. The staff were also brilliant. Will definitely be returning
Went to sagor to try a new Indian somewhere near, sat down ordered drinks then the electricity went (not their fault) we chose to wait for half an hour and still no electricity we then left and was still made to pay for drinks!
What can I say... Excellent from start to finish! Booking wasn't the easiest because it's by telephone only, I'd suggest an online booking system or something, other than that EVERYTHING was fantastic! Modern decor, ambient lighting, super clean dining area, relaxed atmosphere, greeted upon arrival with a smile and taken to our table of choice in no hurry. The waiter was outstanding in my opinion, he circled the room every 5-10 mins and wasn't imposing or making us feel rushed, he was there if we needed him and very courteous and polite (we tipped ????). Hats off to the chef all the food was delicious, all the meat retained it's moisture even the seekh kebab which are notoriously hard to keep tender, nevertheless they were tender and moist. The chef needs to bottle up his chilli sauce and slap a label on it because it's one of a kind!!! We had a starter for 4 consisting of onion bhaji, chicken tikka, mushroom bhaji , seekh kebab, samosas and salad. Poppadoms and chutneys came before as an appetiser and for mains we had lamb bhuna/vindaloo and chicken rogan josh x2. It was awesome from start to finish and I'll be visiting again one hundred percent! Thanks guys I hope this review makes you all smile because it takes a team to pull off service like that and you're most certainly a team who deserve praise. Thank you all. I could keep going on with the compliments in all honesty but I'll save something for my next reviews ????❤️❤️❤️ RECOMMENDED A MILLI ????????
Place Pictures
The New Sagor Indian Restaurant Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups