Quick Facts About The Old White Horse
The Old White Horse pub has a mix of strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Starting with the strengths:
1. Friendly staff: Many customers mentioned that the staff at The Old White Horse is friendly and accommodating. This is an important factor for creating a pleasant atmosphere and positive customer experience.
2. Good atmosphere: The pub has a great atmosphere, according to one customer. This is crucial for attracting customers and ensuring they have an enjoyable time at the establishment.
3. Entertainment: The pub offers entertainment, such as live music performances. One customer specifically mentioned seeing a singer called Ruby who provided great fun. Having regular entertainment can attract more customers and create a lively atmosphere.
4. Large garden: Another positive aspect mentioned by customers is the large garden. This is a great feature, especially during summer months when people enjoy sitting outside and socializing. It adds value to the pub and provides additional space for customers.
5. Generous food portions: Several customers praised the pub for its generous food portions. Portion size is an important consideration for many customers, and having substantial servings can leave a positive impression.
Now, let's move on to the weaknesses:
1. Disappointing food: Some customers expressed disappointment with the quality of the food. One customer mentioned that they had visited multiple times before, but their recent experience was particularly bad. Another customer reported frozen food and a missing meal. Inconsistent food quality can affect customer satisfaction and loyalty.
2. Limited menu options: A few customers mentioned that the menu at the pub was limited. One customer specifically mentioned that there were no starters or desserts available. Having a limited menu can restrict customers' choices and may lead to dissatisfaction.
3. Outdated decor: One customer commented that the decor inside the pub felt outdated, specifically referring to the plaid carpet. Outdated decor can impact the overall ambiance and perception of the establishment.
4. Inappropriate behavior: One customer expressed their disgust over another customer's inappropriate, loud, and explicit conversation at the pub. This can create an uncomfortable environment for other customers and reflect negatively on the establishment.
In conclusion, The Old White Horse pub has several strengths, such as friendly staff, a good atmosphere, entertainment options, a large garden, and generous food portions. However, there are also weaknesses, including disappointing food, limited menu options, outdated decor, and instances of inappropriate behavior. These weaknesses should be addressed to ensure a consistent and positive customer experience.
Best TL Reviews
I love this pub! The staff are friendly and the atmosphere is great. Really good for entertainment- we saw a singer called Ruby perform last night she was great fun.
Absolutely disgusted , I’ve just been to this pub/ restaurant and disappointed is putting it mildly. I’d booked my table but that wasn’t ready two guys were faffing about about moving tables here n there , there’s a lovely dog walking around but not surely in and around people eating, then we get to the clientele shouting out loud about recent activity with his fresh foreskin !!!!! I’m not a prude but I don’t expect that kind of talk being shouted out in a public place. The menu is temporary which upon booking should have been explained there was no starters no sweets and chips with everything, to say I’m disappointed is an understatement , but I will never be entering this pub again
Garden and staff are lovely but the food was a disappointment. I have eaten here multiple times and its never been as bad as the recent time. Food wasn't that nice, food sent back as it was still frozen but this was taken of the bill, and a meal was missing.
Definitely a Sunday roast place.
On the menu for Sunday, it's the roast and not much else.
The decorum inside is a bit 1970s, with plaid carpet (never thought I'd see one).
The staff is nice, we went in with a baby and got bumped to a bigger table with more room.
Pint variety is there, but don't expect dry ciders.
The food is definitely the highlight. Not a gastropub, but grandma's level quality and quantity.
I’ve driven past this pub for over 25 yrs. popped in today on the off chance for lunch. Was greeted by really friendly staff. And very accommodating to. Food portions were plentiful, with plenty to choose from. My daughter is on the ASD spectrums and only eats burgers when out. These wasn’t on the menu but when asked, staff said they could serve her a cheeseburger. High compliment from my daughter she said the burger was so good she would happily back for a meal again. Highly recommend.
Nice little pub. Nice friendly staff, large garden and food served there also. Worth a visit
I joined a group of lovely people he recently for a funeral wake. I found the pub to be really pleasant with great stuff and a comfortable environment. Really friendly people I would definitely recommend this pub.
We've visited this pub on a couple of occasions before and have always been impressed by the warm friendly welcome from the staff, the excellent family friendly beer garden and the reasonably priced meals. We can only applaud the way the manager deals with order problems too. Basically we had ordered a main meal was no longer available however they took well over three quarters of an hour to advise us this was the case. The issue was immediately rectified with an upgraded steak and a free bottle of wine compliments of the manager. What more can I say to this excellent customer service? Will definitely visit again when pubs open up again
Place Pictures
The Old White Horse Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 09:00 PM |
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| Tuesday | 02:00 AM - 09:00 PM |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 09:00 PM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 01:00 AM |
| Sunday | 02:00 AM - 09:00 PM |
How to go there
Location
Places