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The Ranch Steak House

+44 333 443 2624
12 High St, Pontardawe, Swansea SA8 4HU United Kingdom of Great Britain and Northern Ireland
Open Today: 05:30 AM - 09:30 PM

Quick Facts About The Ranch Steak House

Strengths:
1. Fantastic and beautiful food: The restaurant is praised for its delicious and visually appealing dishes. This indicates that the quality of food at The Ranch Steak House is high.
2. Generous portions: Many customers comment on the generous portions served at the restaurant. This gives the impression that the restaurant provides good value for money.
3. Great atmosphere: Customers mention that the restaurant has a great atmosphere. This implies that the ambiance and overall dining experience at The Ranch Steak House are enjoyable.
4. Helpful staff: The staff at the restaurant are praised for their helpfulness. This suggests that the service provided by the staff is commendable.
5. Consistent quality: Several customers mention that they have been to The Ranch Steak House multiple times and have never been disappointed. This indicates that the restaurant maintains a consistent level of quality over time.
Weaknesses:
1. Struggles to serve proper steaks: One customer mentions that the restaurant struggles to serve proper steaks. This suggests that the quality of steak dishes may be inconsistent or below expectations.
2. Understaffed: Another customer comments that the restaurant is understaffed, leading to a less-than-optimal dining experience. This indicates that the restaurant may not have enough staff to provide efficient and attentive service.
3. Inconsistent customer experience: While some customers have had a positive experience, others state that their recent visit was disappointing. The negative feedback includes late delivery, cold food, tough steak, and incorrect order requests. This indicates a lack of consistency in the overall customer experience.
4. Quality issues with specific dishes: Customers complain about specific issues with certain dishes, such as bloody chicken wings, overcooked onions on steaks, and greasy burgers with undisclosed sauce. These quality issues suggest possible inconsistencies in food preparation and attention to detail.
Overall, The Ranch Steak House receives praise for its food quality, generous portions, atmosphere, and helpful staff. However, there are concerns regarding inconsistencies in steak preparation, understaffing, and recent negative experiences with delivery, cold food, and quality issues. These weaknesses may need to be addressed by the restaurant to ensure consistent customer satisfaction.


Best TL Reviews

We celebrated our friends birthday at one of theire favourite restaurants.
After changing my mind several times from the very extensive menu I opted for the beef rib & steak combo.
Absolutely fantastic, beautiful food & can't wait to return ????❤️????️????
Use to be very good but unfortunately this has gone down hill. A steakhouse that struggles to serve proper steaks and is unfortunately understaffed to give a good dining experience
Popped in on the off chance. So glad we did. Food was lovely and very generous portions. We'll be back.
Incredible food, staff were helpful and it had a great atmosphere.
Been here so many times, love the steak and massive portion.
Great quality meat as well as value for moneyal. The tomahawk steak was cooked just the way I like it I have been here a few times and it never disappoints.
We ordered food from here back in April and it was amazing, couldn't fault it at all. So this is why tonight we thought we would order from here again, to say disappointed would be an understatement, it was really late being delivered, when the food arrived it was cold, my mother's serloin steak was really tough, one of my chicken wings from my mixed grill was bloody and my wife's burger was so greasy and covered in a creamy chive sauce which was not advertised. I don't know what has happened from April, but I will never order or go to this place for food ever again.
We ordered from here tonight, the food was lovely and considering we live a fair distance away the delivery time was good too. We were missing 2 portions of chips, and I asked for no onions or salad on my steak and it was over onions. Simple request not followed.

The Ranch Steak House Info

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Reservations required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Alcohol
  • Beer
  • Late-night food
  • Wine
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations

Today

Opening Hours

Monday 05:30 AM - 09:30 PM
Tuesday 05:30 AM - 09:30 PM
Wednesday 05:30 AM - 09:30 PM
Thursday 05:30 AM - 09:30 PM
Friday 05:30 AM - 11:00 PM
Saturday 05:30 AM - 11:00 PM
Sunday 02:00 AM - 02:00 AM

How to go there

Location