The Shathi

+44 1257 260734

234 Eaves Ln, Chorley PR6 0ET United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Shathi

The Shathi place, based on the comments provided, has both strengths and weaknesses when it comes to food quality, customer service, and overall experience. Let's examine them in detail:

Strengths: 1. Great food: One customer mentioned having a tasty lamb bhuna, indicating that the restaurant is able to produce delicious dishes. This suggests that the chefs have skill in creating flavorful meals.

2. Positive reviews: Some customers have given The Shathi place positive reviews, stating that it is the best curry take-away they have experienced in Chorley. This shows that there are at least some satisfied customers who appreciate the taste and quality of the food.

3. Timely order fulfillment: One customer mentioned that their order was ready on time for collection. This indicates that the restaurant is efficient in preparing and delivering orders within the specified time frame.

Weaknesses: 1. Poor customer service: Several customers mentioned issues with customer service, including long wait times, incorrect orders, and a lack of apologies for delays. This indicates a lack of professionalism and attentiveness towards customers, which can be a major drawback for any restaurant.

2. Inadequate food quality: Multiple customers complained about the quality of the food. They mentioned dishes lacking freshness and flavor, dry chicken, substandard ingredients, and poorly seasoned dishes. This is a significant weakness as it undermines the main purpose of a restaurant - providing high-quality meals to customers.

3. Hygiene concerns: One customer stated that they observed dirty conditions inside the takeaway, with the cooks not washing their hands or pans between preparing dishes. This raises serious health and safety concerns and suggests a lack of cleanliness and hygiene practices.

4. Negative reviews: Some customers expressed their disappointment with The Shathi place, stating that the food was awful and that they would never order from the restaurant again. Negative reviews can damage a restaurant's reputation and deter potential customers from trying their food.

In conclusion, The Shathi place has both strengths and weaknesses based on the comments provided. While some customers praised the flavors of their dishes and found it to be the best Indian take-away in Chorley, others expressed their dissatisfaction with poor customer service, substandard food quality, and hygiene concerns. Addressing these weaknesses is crucial for the restaurant to improve their overall reputation and attract more satisfied customers.

Best TL Reviews

Great food I had lamb bhuna and meat was tender and very tasty will definitely be back

We placed our order and were told it would be ready in 25 minutes. I turned up and had to wait another 20 minutes to receive my order. I received no apology for this. I ordered 2 garlic nann breads. When I got home I found that I had 2 nann breads - neither of which were garlic - which I had been charged and paid for. The chicken tikka dish I ordered had little chicken in which was dry and didnt taste fresh. My partner's dish had little chicken in also and also didnt taste fresh either. The seasoning was the worst that we have ever had from an Indian takeaway. The vast majority of the food ended up in the bin. I will never be ordering food from here again.

I am also amazed this place has any positive reviews. The Suryah sauce was the consistency of water with only 5 small pieces of chicken; all the dishes had a watery sauce. The cucumber raitha was horrible; limp cucumber with water covered by a thick yoghurt that caused the dish to separate - it was so bad we binned it after the first taste. I can honestly say, save your money and buy a Morrisons curry - way cheaper and so much better.

Lamb tikka was overcooked to the point you couldn't chew it. My partners Chicken was sub standard and she ended up cooking her own chicken breast out of the fridge to go with the sauce. When I called to inform them of their sub standard food they were not that concerned. I won't be returning.

Ordered a korma, not sure what is in their recipe but I’ve never tasted anything as bad as that ???? Absolutely awful! Avoid!

I am stunned that this place has any good reviews. The inside of the takeaway is dirty, the cooks don’t wash their hands, or the pans in between preparing dishes (pans just thrown onto a shelf above the cooker and re-used) and the food? It looked horribly greasy. I can’t believe I didn’t walk out when I saw it being prepared. Mine went into the bin, after only smelling it. Dreadful.

Absolutely the best curry take away we’ve eaten. We have had takeaways from here on a number of occasions and we have tried most places in and around Chorley, and although most are very good in our opinion The Shathi is by far the best. Absolutely faultless. Ordered for collection at 5.45 it was ready on collection. Piping hot and SO tasty. Doubt we will ever go anywhere else.

Best Indian in Chorley I have chicken buna with nan bread