The Summer House

+44 1902 373756

Kingswood Wolverhampton, Holyhead Rd, Boningale, Wolverhampton WV7 3AT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Summer House

Strengths:

1. Lovely Sunday carvery: The Summer House offers a delicious Sunday carvery with a wide selection of vegetables and tasty meats. This is a particular strength for those who enjoy a traditional Sunday roast. 2. Great friendly service: Customers appreciate the friendly and attentive service provided by the staff at The Summer House. This creates a positive and welcoming atmosphere for diners. 3. Good all-day breakfast: The all-day breakfast at The Summer House is well-liked by customers. It is described as being of good quality and reasonably priced. 4. Nice surroundings: The Summer House is praised for its pleasant surroundings, which contribute to a comfortable and enjoyable dining experience. 5. Fantastic food: Many customers rave about the food at The Summer House, with several dishes being highlighted as particularly exceptional. The lasagne, cajun chicken, lamb chops, and scampi are mentioned as standout menu items. 6. Generous portions: Portion sizes at The Summer House are described as generous, ensuring that customers feel satisfied with their meals. 7. Regular customer base: The Summer House has built up a loyal customer base, with many people choosing to dine there repeatedly. This indicates that the restaurant's offerings consistently meet the expectations and preferences of its clientele.

Weaknesses:

1. Delayed food and missing items: Some customers have experienced delays in receiving their food and, in some cases, their orders have been incorrect or missing items. This indicates a potential issue with the restaurant's efficiency in food preparation and service. 2. Lack of communication: In situations where items were missing from orders, customers have expressed disappointment at the lack of communication from staff. This shows a need for better communication practices to inform customers of any issues with their orders. 3. Noise levels: There have been complaints about excessive noise from other diners, which has affected the overall dining experience for some customers. The Summer House may benefit from implementing measures to ensure a more peaceful environment for all patrons. 4. Expensive desserts: Some customers have found the desserts offered at The Summer House to be overpriced, leading them to opt out of ordering them. Adjusting the pricing of desserts could potentially attract more dessert sales. 5. Conversation disturbance: A few customers have expressed frustration with loud conversations from other patrons, which interfered with their own dining experience. Encouraging considerate behavior and maintaining a respectful atmosphere could address this issue. 6. Potentially upset staff: One customer mentioned a misunderstanding with a staff member, hinting at a possible issue with staff morale or communication. Building a supportive and cohesive team environment could help prevent such situations from arising in the future.

In conclusion, The Summer House has several strengths that contribute to positive customer experiences, including a delicious Sunday carvery, great friendly service, and fantastic food. However, there are areas for improvement, such as addressing delays and missing items, improving communication practices, managing noise levels, and potentially adjusting dessert prices. By addressing these weaknesses, The Summer House can enhance its reputation and continue to attract and please customers.

Best TL Reviews

Lovely Sunday carvery, lots of veg choice and delicious meats. Great friendly service.

Good all day breakfast. A fair price. Comes with fried bread instead of toast, now this fried bread is the real M'Coy, so if like me, you don't like it ask for toast when ordering instead. The very small and token piece of tomato was just not cooked. Basically raw. Tin tomato would be much better. But a good meal and would buy again. Nice surroundings. A very nice place and a nice waitress.

We could in walking distance go to the Cowshed, Oaken or the Summer House, but without hesitation we always come to the Summer House. We and all our friends just love it. The food is fantastic, the portions are great, the staff very friendly and the lasagne is to die for. We are becoming regulars now as our friends do not want to go anywhere else. Thank you.

Despite being quite had some wait for food ,when arrived items missing after a few minutes went and asked 5 min later was told they didn’t have it. After replying would have been nice to have been told when ordering.

Another 5min later a staff member came out and threw the items on the table and replied we found so out the back.

Should be charging for items you don’t get.

I wasn’t rude to your staff at all just stating a fact also apologiesed to her that I had to ask and that member of staff was still serving other tables next to us , so not sure when she was upset or missing a member of staff.

Good food, well cooked. Lighter lunches were also provided for. Desserts were available but were a little expensive so we decided not to go for them. Staff were very pleasant and accommodating.

Nice place good food unfortunately the mix of eating with friends while having over load conversations by others possibly locals just out for a drink with friends a little bit of consideration of others wouldn't have gone a miss why can't people just talk to each other why does it have to be loud. Yes we enjoyed ourselves but we had to move seats to hear each other left early to go elsewhere to finish the night would think twice about going back ☹️

Lovely friendly pub, friendly & welcoming staff, nothing too much trouble for them. The food was really hot, really tasty & plenty of it. We had cajun chicken,lamb chops & scampi, all meals were cooked to perfection. Will definitely be visiting again 10/10

The food here is great, I eat here at least once a week with my family.

Great food and great staff, can’t complain. I would definitely recommend to all ????????