Quick Facts About The Terrace
The Terrace place has received mostly positive comments, with customers praising the food, atmosphere, and friendly staff. These strengths will be discussed in detail below. However, there is also one negative comment that highlights potential weaknesses, which will also be addressed.
Starting with the positive comments, several customers mentioned that the food at The Terrace place was excellent. They appreciated the wide range of options on the menu, and found it difficult to choose because of the variety available. The food was described as quick, tasty, and served in large portions. The carvery lunch was particularly highlighted as lovely, and one customer mentioned that the scones and coffee were also enjoyable. This demonstrates The Terrace place's strength in providing delicious meals that cater to different tastes and preferences.
In addition to the food, the staff at The Terrace place received positive feedback. Customers commented on their friendliness, helpfulness, and good manners. They felt welcomed and well taken care of during their visit. The bar staff were specifically praised for being friendly, contributing to a positive experience for customers. This indicates that the staff at The Terrace place are attentive and provide excellent customer service.
The atmosphere and decor at The Terrace place were also mentioned positively by customers. One customer described it as a refreshing environment, with a rustic and arty feel in the conservatory area. Another customer mentioned a cosy fire in the Library, which added to the ambiance. These comments indicate that The Terrace place has successfully created a pleasant and inviting atmosphere for its customers.
Furthermore, customers found the pricing at The Terrace place to be reasonable. One customer mentioned that they paid €56 for three people, including drinks. This suggests that The Terrace place offers good value for money, making it an attractive option for customers.
However, there is one negative comment that highlights potential weaknesses of The Terrace place. One customer had a negative experience with the doorman, who refused them entry even after they had ordered drinks at the bar. The customer felt mistreated and claimed that their access to the product they had paid for was denied. Additionally, the customer expressed disappointment in the lack of response from the management to their complaint. This incident raises concerns about the customer service and management responsiveness at The Terrace place.
In conclusion, The Terrace place has several strengths, including its excellent food, friendly staff, pleasant atmosphere, and reasonable pricing. Customers praised the variety and taste of the food, and appreciated the attentiveness and manners of the staff. The ambiance created by the decor and atmosphere was also commended. However, the negative comment about the doorman and management responsiveness highlights potential weaknesses in customer service and management at The Terrace place. Overall, The Terrace place seems to be a popular choice for customers, but improvements in these areas may be necessary to ensure a consistently positive experience for all customers.
Best TL Reviews
What a gorgeous find!! We went for lunch. So much choice on the menu it was hard to pick. Food was quick, very tasty and big portions. Reasonably priced - €56 for three people plus drinks. The decor and atmosphere was really refreshing. We sat in the conservatory which has a rustic & arty feel. Friendly waiting staff. Would definitely go back if I'm in Carlow again!!
Lovely carvery lunch very friendly helpful and well mannered staff
Went for a late lunch and decided to try almost all the cocktails lol they were nice. Some were too sweet because they now use a bought in syrups like you would use on ice cream. The Moscow mule was the best for me my husband liked the purple rain. Food is great as always
Food was great, and the bar staff were really friendly. It was the first time in Carlow and the Terrace left a good impression. If my travels ever take me back to Carlow I would definitely eat here again. Prices are reasonable to so I was happy all round.
Food was amazing.
Staff lovely and friendly
Toilets were spotless.
Had a wait at the end for dessert but they were delicious so I can't really give out.
Horror service, ordered drinks at the dinn ri bar which was no problem. The problem arose when my girlfriend and her friend got separated and walked to the arcade to find each other only to be then told they weren't going to be allowed back in because it was too late. Even though they'd been there since 9oclock! I walked out to see what was going on only to also be told I couldn't go back in. Even after I explained that I had just ordered drinks that were on the bar inside the doorman was having none of it. I asked him to speak to the manager and he threatens to call the Garda. So they just take your money and then refuse access to the product that you've paid for. Sent a message via social media but it's now four days later and no response. Avoid at all costs.
I've never liked the food in Dinn Rí, except the scones and coffee, but that's not why I go there. We were a bunch of ladies having an informal get together in the Library. We were able to hear each other, which is what we wanted. Clean, friendly staff, lots of room. Clean toilets. Cosy fire. This was a Tuesday evening 7-9:30pm.
Was in the Tower later on 80/90 night, was brilliant till all of the foundry poured in!! Good music I suppose, but too many allowed in, left after that!!
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The Terrace Info
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Opening Hours
Monday | 09:00 AM - 11:30 PM |
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Tuesday | 09:00 AM - 11:30 PM |
Wednesday | 09:00 AM - 11:30 PM |
Thursday | 09:00 AM - 01:00 AM |
Friday | 09:00 AM - 02:15 AM |
Saturday | 09:00 AM - 02:15 AM |
Sunday | 09:00 AM - 01:00 AM |
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