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The Three Horseshoes

+44 1642 561541
Cowpen Bewley, Billingham TS23 4HS United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 10:00 PM

Quick Facts About The Three Horseshoes

The Three Horseshoes place has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In this analysis, we will examine the strengths and weaknesses of The Three Horseshoes place based on the comments provided.
One of the strengths identified in the comments is that The Three Horseshoes place is a lovely village pub. This suggests that the pub has a charming atmosphere that attracts customers. The positive comment about the food being delicious, fresh, and not badly priced indicates that the pub offers high-quality meals at reasonable prices. This is a significant strength as it can attract customers and encourage them to revisit the place.
The positive comment about the service being excellent, with specific mention of Belle, highlights another strength of The Three Horseshoes place – attentive and friendly staff. Good service is an essential aspect of any restaurant or pub, as it contributes to the overall dining experience.
The positive comments about the previous visits being satisfactory and the food always being up to the same standards indicate that The Three Horseshoes place maintains consistency in its offerings. Consistency is crucial for creating customer loyalty and positive word-of-mouth referrals.
Another strength mentioned in the comments is the variety and choice of food. The positive comment about having a great choice of food suggests that The Three Horseshoes place has a diverse menu, catering to different tastes and preferences. This can attract a wider range of customers and provide options for those with specific dietary requirements or preferences.
Despite these strengths, there are also weaknesses identified in the comments. The negative comment about the salmon steak being overcooked and dry suggests that there might be inconsistent quality control in the kitchen. This can be a weakness as it leads to customer dissatisfaction and potential negative reviews.
The negative comment about finding a large piece of paper in the cauliflower cheese raises concerns about the quality control and attention to detail in the kitchen. The lack of apology from the staff is another weakness highlighted in this comment. Customer service should include acknowledging mistakes and apologizing for any inconvenience caused. Failure to do so can lead to the loss of customer trust and future business.
The negative comment about the salted caramel cheesecake lacking a biscuit base and having a strange texture indicates a weakness in the dessert offerings of The Three Horseshoes place. The comment suggests inconsistency in the preparation of the dessert and implies that the quality and taste were not up to standard. This can be a weakness as it can lead to disappointment and dissatisfaction among customers.
In conclusion, The Three Horseshoes place has several strengths and weaknesses. The strengths include being a lovely village pub, offering delicious and reasonably priced food, providing excellent service, maintaining consistency in quality, and having a great choice of food. However, the weaknesses include inconsistent quality control in the kitchen, lack of attention to detail, potential lack of apology from staff, and occasional disappointment in dessert offerings. These strengths and weaknesses provide valuable insights into the overall dining experience at The Three Horseshoes place.


Best TL Reviews

Lovely village pub. Visited several times for food and have never been disappointed .Today had meals from the Festive Fayre menu which was on a special offer. It was a beautiful meal. Service by Belle excellent
Cycled here for Sunday lunch and ordered the Salmon steak…… when it came it was hardly a steak it was a strip less than 1 inch wide. It was very over cooked and dry but I thought I would eat it anyway and let the chef know as we were leaving ( I just want to let them know something needs improvement).
Then I took a fork full of the cauliflower cheese that came with my husbands Sunday lunch….I found a strange texture in my mouth that wouldn’t chew so apologising to my husband for having to remove it at the table I discovered a large piece of paper (see picture)
This I immediately complained about and was told it was from the way chef prepared the cauliflower…….. no apology but they did ask if I wanted the cauliflower dish replacing, I refused
I won’t be eating here again
Me and my husband came tonight for the valentines menu. The food was absolutely beautiful presented gorgeous too. We had the garlic mushrooms chicken dish and baked alaska. We have been before for meals and always to perfection. Lovely service from waitresses and waiters well done three horseshoes you did yourselves proud. I’d advise anybody to eat here
We had a lovely meal here on Saturday. The food was delicious, fresh and not badly priced. Nice atmosphere. Would recomend and would go again.
Had salted caramel cheesecake no biscuit base.And it was a dollop of all I can describe as eating margarine..This is not a cheesecake I've never seen a cheesecake like this before I didn't say anything as I'd never have a desert again hence my negative review cheesecake has biscuit base this was hardly any just a tiny bit as if it been grated on bottom snd cheesecake was not set like I say a dollop and it's not worth the money
Haven't been for a while, but food was still up to same standards.
Really enjoyed the meals we had.
Gorgeous food very good prices and lovely staff and atmosphere
Great choice of food and excellent service. Really enjoyed our lunch

Place Pictures

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The Three Horseshoes Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Alcohol
  • Beer
  • Wine
Amenities
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations

Today

Opening Hours

Monday 02:00 AM - 10:00 PM
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 10:00 PM
Friday 02:00 AM - 10:00 PM
Saturday 02:00 AM - 10:00 PM
Sunday 02:00 AM - 10:00 PM

How to go there

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