Tips 2 Toes

+1 252-635-6245

2061 S Glenburnie Rd, New Bern, NC 28562 United States of America

Open Today: -

Quick Facts About Tips 2 Toes

Tips 2 Toes is a nail salon that has received mixed reviews from customers. While there are positive comments praising the professionalism and knowledge of the staff, as well as the friendly and welcoming atmosphere, there are also negative comments regarding mistakes made during services and limited color options.

One of the strengths of Tips 2 Toes is the professionalism and knowledge of the staff. One customer mentions that they have been coming to the salon for 10 years and are very happy with the service. This suggests that the staff is experienced and skilled in their work, providing consistent and satisfactory results. Another customer mentions that the staff is friendly and treats customers like a part of their family, making the experience more enjoyable and comfortable.

The welcoming and friendly atmosphere is also a strength of Tips 2 Toes. Customers mention that the salon crew engages in conversations with them, making them feel included and valued. This personal touch shows that the staff takes the time to know their customers, remembering details about their lives even after a long absence. This level of customer service sets Tips 2 Toes apart from other salons where staff often talk among themselves, making customers feel out of place.

Some customers also appreciate the attention to detail and gentleness during their services. One customer specifically mentions a pedicure where the technician paid close attention to detail, took their time, and provided a personable experience. This level of care and attention can contribute to a positive overall experience for customers.

However, Tips 2 Toes does have some weaknesses as indicated by negative comments from customers. One customer had a bad experience where their nails were initially messed up and had to be redone. This suggests a lack of quality control or attention to detail by the technician. Additionally, this customer states that they will never return, indicating dissatisfaction and a loss of trust in the salon.

Limited color options and mismatched colors are another weakness mentioned by a customer. They complain that the salon did not have the colors they wanted, and the technician did not take the time or care to provide a satisfactory manicure. This lack of color variety and attention to customer preferences may result in dissatisfaction and customers seeking services elsewhere.

Another weakness mentioned is the rush during closing time. A customer mentions that their manicure experience was hurried because the technician wanted to leave. This is indicative of poor time management and customer service priorities. Customers should feel valued regardless of the time of day, and rushing through a service can result in a subpar experience.

In conclusion, Tips 2 Toes has several strengths, including professional and knowledgeable staff, a welcoming and friendly atmosphere, and attention to detail in some cases. However, weaknesses such as mistakes during services, limited color options, and rushed experiences are areas that the salon should address to improve customer satisfaction and loyalty.

Best TL Reviews

The staff is professional & knowledgeable. We've been coming here for 10 years. Very Happy

Haven't bn here in awhile, daughter took me for early Birthday Gift. Still love the place. Thank you Lyn

I went back today to have my nails redone from where the first girl messed them up. Needles to say that I'm never coming back ????????????????????????

They are always so friendly & treat you so nice just like you are part of their family! I've been going there for the past 5 years or so & every Time my nails look fabulous! Aaron is my nail guy their & he always does a fantastic job on my color/design as well as quality. They are strong & stay on way beyond refill time!!

~Tips 2 Toes Will Always Be My Place To Go ~ ????????????

I had a very pleasant experience. I was out of town and, they made me familiar with the area. They were also very gentle, some other places are rough with you but not here. They are also very conversational. I really wish I could go back and get a fill- in but I live very far away!

This shop is extremely welcoming and professional. The crew actually have conversations with you unlike others where they talk among themselves making you feel out of place. They staff remember their customers, I haven't been in over a year but when I walked in they remembered me and asked about my family and even my job. They go that extra step and it shows. I've had friends from Raleigh come here and it shocked them at how much better this shop was compared to their local shops.

I had such a great experience here, got a pedicure. I wish I could remember the woman's name, she did amazing job with my feet. She paid attention to detail, took her time, and was very personable. My feet felt great for like two weeks. Stayed hydrated, I really was happy with my pedicure. It was cash only, we wore our masks, they have dividers in place, and no children are allowed right now. They do accept a cash app payment, and have an atm. I will definitely be back, and look forward to returning. Thank you!

Colors did not match with their swatches. Every color that I picked, they didn’t have. I didn’t like my mani, but the girl was in too much of a hurry, she didn’t care. She wanted to leave since was closing time